Public Tickets
Antonino
Search boxClosed
TheGem (WPBakery)
Updated April 24, 2017 at 7:40am
2
Most recent comment from Oliver:HI!On order to add your search function, you need to deactivate default search form by adding next code to the functions.php of the child theme:
function thegem_child_init_icon() {
remove ...
e
WooCommerce template filesClosed
TheGem (WPBakery)
Updated April 24, 2017 at 6:36am
2
Most recent comment from Oliver:HI!pls. wait some time soon we'll realize the theme update to woo 3.03 version.
ToniCNK
FontClosed
TheGem (WPBakery)
Updated April 24, 2017 at 6:33am
2
Most recent comment from Oliver:HI!Seems it's a cache issue.1. Pls. deactivate all the cache plugins. 2. After saving the theme options, press ctrl + f5 or clean your browser cache.
levislaver
Edit Margin settings for headerClosed
TheGem (WPBakery)
Updated April 21, 2017 at 2:56pm
24
Most recent comment from levislaver:Created the ticket for the bug, you can close this one now. Thank you for assistance with my other issue.
crownmarketers
Quick Finder Text ColorClosed
TheGem (WPBakery)
Updated April 21, 2017 at 2:32pm
4
Most recent comment from Sergio:HI,pls. check quick finder item setting (screen 585)
Jonas
Visual ComposerClosed
TheGem (WPBakery)
Updated April 21, 2017 at 11:03am
4
Most recent comment from Oliver:HI!
Pls. accept my apologies for the delay. I was out of office in few days.1. Unfortunately, there is no way to get a price difference, cause the promo we have started recently is a limited offer an ...
mediascapeltd
bug when actiavate autoplay in accordion elementClosed
TheGem (WPBakery)
Updated April 21, 2017 at 11:01am
4
Most recent comment from Oliver:Ah, sorry for the misunderstanding. It's not possible in such construction. You need to add image to accordion content.
surfdesignuk
Slider revolutionClosed
TheGem (WPBakery)
Updated April 21, 2017 at 9:45am
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
Webliyum
Full BackgroundClosed
TheGem (WPBakery)
Updated April 21, 2017 at 8:56am
8
Most recent comment from Webliyum:thanks
lukamar4
WooCommerceClosed
TheGem (WPBakery)
Updated April 21, 2017 at 7:26am
4
Most recent comment from [deleted]:Yes, we will update all outdated files.
hamedil
I can't install the required pluginsClosed
TheGem (WPBakery)
Updated April 20, 2017 at 7:37am
6
Most recent comment from Oliver:You are welcome!
Sara Johnston
Styling issuesClosed
TheGem (WPBakery)
Updated April 19, 2017 at 11:22am
3
Most recent comment from Sergio:HI,1) pls. add a logos according to our instructions (screen 562)2,3) Not quite sure what do you mean. Can you pls provide more details (screenshots)?4) pls. check settings (screen 563,564)
svengaertman
QuickfindersClosed
TheGem (WPBakery)
Updated April 19, 2017 at 11:16am
2
Most recent comment from Oliver:HI!Sorry, quickfinders pages don't included in the demo import due the huge count of QF elements.
Sabrina
FooterClosed
TheGem (WPBakery)
Updated April 19, 2017 at 10:37am
4
Most recent comment from Sergio:HI,1) pls. check the documentations http://codex-themes.com/thegem/documentation/2) pls. use following css:
.gem-team-style-5 .team-person:hover .image-hover {
border-color: #cc0000 !importan ...
Bushkey2009
Customizing TemplateClosed
TheGem (WPBakery)
Updated April 19, 2017 at 10:01am
2
Most recent comment from Sergio:HI,pls. use follow theme options (screen 560)