Public Tickets
talkbox808
contact formClosed
TheGem (WPBakery)
Updated February 3, 2017 at 5:01pm
4
Most recent comment from Oliver:HI!it's comes with our theme, but it is not our plugin, so I don't now good it's functionality. At first pls. check mail function on the your host:https://www.conetix.com.au/support/article/simple-ph ...
Mitchell Wielhouwer
404 pagesClosed
TheGem (WPBakery)
Updated February 3, 2017 at 4:45pm
2
Most recent comment from Oliver:HI!You need to edit:/wp-content/themes/thegem/404.phpit's template, just copy it to the child theme.
jasonrae
Footer WidgetsClosed
TheGem (WPBakery)
Updated February 3, 2017 at 1:54pm
2
Most recent comment from Oliver:HI!
For our footer uses Isotope library for setting widgets one below the other as in the first screenshot. http://codex-themes.com/thegem/features/features-widgetised-footer/ The first 4 item ...
blakeage
Cannot install TheGem Theme ElementsClosed
TheGem (WPBakery)
Updated February 3, 2017 at 12:58pm
3
Most recent comment from Oliver:Feel free to contact us if you need help.
Adriano Resende
Post, option and layout defaultClosed
TheGem (WPBakery)
Updated February 3, 2017 at 2:44am
12
Most recent comment from Adriano Resende:That's exactly what I needed.It would be nice to put the default setting on the interface.Thank you very much!
wd001708
DELETED QUICKFINDERClosed
TheGem (WPBakery)
Updated February 2, 2017 at 11:56pm
1
Most recent comment from wd001708:I accidently deleted a quickfinder I was using and cannot find how to get this back. In the quickfinder items section there is a trash location. Is there the same for quickfinders?RESOLVED USING C ...
mazonis
Live ChatClosed
TheGem (WPBakery)
Updated February 2, 2017 at 6:39pm
2
Most recent comment from Oliver:HI!Sorry, we don't tested such plugins with the gem. I think you can choose any, there should not be conflicts with the theme.
mkrunic
change quickfinder button iconsClosed
TheGem (WPBakery)
Updated February 2, 2017 at 2:02pm
2
Most recent comment from Oliver:HI!It's icons, you can replace it with you icons (For saving hover), pls. check:codex-themes.com/thegem/documentation/#adding-your-own-iconsOf you can add feature image instead of icon in the Qick ...
Carlos_Prosur Aledo
Scrolling buttons in homepageClosed
TheGem (WPBakery)
Updated February 2, 2017 at 11:21am
2
Most recent comment from Oliver:HI!pls. check "MOUSE SCROLL" (in the bottom of the page)http://codex-themes.com/thegem/documentation/css/
phewart
create multiple pages from the same templateClosed
TheGem (WPBakery)
Updated February 1, 2017 at 4:33pm
4
Most recent comment from Oliver:HI!The most simple way is to use duplicate post plugin. Just clone this page.https://srd.wordpress.org/plugins/duplicate-post/
makeshiftwings
Modifications to Portfolio ModuleClosed
TheGem (WPBakery)
Updated February 1, 2017 at 2:56pm
2
Most recent comment from Oliver:HI!It's template just copy it to the child theme with the same folder.
SeanToro
Heading 1, 2 on MobileClosed
TheGem (WPBakery)
Updated February 1, 2017 at 1:35pm
2
Most recent comment from Oliver:HI!
You can control your headings for responsive with next css:
@media (max-width: 1000px) {
h1, .title-h1 {
line-height: 30px !important;
font-size: 30px !important;
}
h2, .title-h2 ...
kellieverne
single testimonial style vs. allClosed
TheGem (WPBakery)
Updated February 1, 2017 at 1:25pm
2
Most recent comment from Oliver:HI!Just set for 1 set for each testimonial. i.e. set-1, set-2, set-3 and all the sets must have only one item.
phewart
Header menu paddingClosed
TheGem (WPBakery)
Updated February 1, 2017 at 1:16pm
2
Most recent comment from Oliver:HI!Sorry, don't see such problem.
tami
instal themeClosed
TheGem (WPBakery)
Updated January 31, 2017 at 6:23pm
2
Most recent comment from Oliver:HI!There some troubles on your serv. More than 30 seconds takes Content Download file in 300 kb.Can you set site for test to any another test host?