Public Tickets
Jackson
theGem PSDsClosed
TheGem (WPBakery)
Updated February 8, 2017 at 3:30pm
4
Most recent comment from Oliver:HI!pls:codex-themes.com/thegem/PSD/new3.zip
threepillars
Quickfinders with Equal HeightClosed
TheGem (WPBakery)
Updated February 8, 2017 at 1:42pm
8
Most recent comment from Oliver:You can set min heigth for any screen resolution with next css:
@media (max-width: 1000px) {
.quickfinder-item-text {
min-height: 150px;
}
}
@media (max-width: 768px) {
.quickfinder-item-te ...
takezaw
TheGem Import - Ajax ErrorClosed
TheGem (WPBakery)
Updated February 8, 2017 at 1:37pm
6
Most recent comment from Oliver:Feel free to contact us if you need help.
y2k
How to disable square in menuClosed
TheGem (WPBakery)
Updated February 8, 2017 at 11:51am
3
Most recent comment from y2k:Thanks..
chloemagazine
Adding SHOPS and WoocommerceClosed
TheGem (WPBakery)
Updated February 8, 2017 at 11:10am
3
Most recent comment from [deleted]:You need to install woocommerce plugin.
csgilleland
CSS changes not workingClosed
TheGem (WPBakery)
Updated February 7, 2017 at 10:27pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
xromero
transparent header in category blog pageClosed
TheGem (WPBakery)
Updated February 7, 2017 at 8:01pm
5
Most recent comment from Oliver:Sorry?
Artyom Saroyan
ShopClosed
TheGem (WPBakery)
Updated February 7, 2017 at 6:51pm
2
Most recent comment from Oliver:HI!You can add sidebar in the category settings (Attach).For the shop page just and sidebar in the "shop" page.
shantytowndesign
Slider "Scroll Down"Closed
TheGem (WPBakery)
Updated February 7, 2017 at 5:54pm
2
Most recent comment from Oliver:HI!pls. remove this mouse from the static global layer.
scott56hannah
Activate PluginsClosed
TheGem (WPBakery)
Updated February 7, 2017 at 5:45pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
DRD-Support
Server disconnect when uploading photosClosed
TheGem (WPBakery)
Updated February 7, 2017 at 4:53pm
2
Most recent comment from Oliver:HI!Sorry, it's not theme issue, there are some problems on your host. You hoster must check error.logs and fix this issue.
webcreationuk
Booking calendar functionalityClosed
TheGem (WPBakery)
Updated February 7, 2017 at 3:46pm
5
Most recent comment from Oliver:HI!Sorry, at this moment no, now we are working on the new theme.
Narerit Rittiplaeng
How can I change icon in top area ?Closed
TheGem (WPBakery)
Updated February 7, 2017 at 3:39pm
5
Most recent comment from Oliver:HI!
pls. use following css:
body .widget .gem-contacts-phone:before, body .wpb_widgetised_column .gem-contacts-phone:before {
content: 'e625' !important;
}
Narerit Rittiplaeng
How can I make this font fully responsive ?Closed
TheGem (WPBakery)
Updated February 7, 2017 at 3:19pm
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details and share the wp-admin accesss, we'll check.
typogretel
Booking FormClosed
TheGem (WPBakery)
Updated February 4, 2017 at 8:56pm
10
Most recent comment from typogretel:Well - that's not sufficient to adjust the column-width - but eventually I figured it out which code line needed to change .... All good.You can close the ticket. Thanks!