Public Tickets
BDS
Youtube video post not working on firefoxClosed
TheGem (WPBakery)
Updated January 31, 2017 at 5:05pm
6
Most recent comment from Oliver:Sorry don't see any problems.
Adriano Resende
Change header of category pagesClosed
TheGem (WPBakery)
Updated January 31, 2017 at 4:16pm
4
Most recent comment from Oliver:HI!
pls. use following css:
.archive div#page-title {
background-image: url('http://novo.yarochewsky.com.br/wp-content/themes/thegem/images/backgrounds/title/01.jpg');
padding-top: 40px; ...
Adriano Resende
How manage itens and fields?Closed
TheGem (WPBakery)
Updated January 31, 2017 at 1:25pm
7
Most recent comment from Oliver:HI!Sorry, for this you need to change post types in the gem elements plugin. You revisions will be removed after plugin update./wp-content/plugins/thegem-elements/inc/post-types
Nick
Blog PostClosed
TheGem (WPBakery)
Updated January 31, 2017 at 1:04pm
2
Most recent comment from Oliver:HI!It's excerpt. Pls. check attach.
Bobbi-Jo
widgetised footer areaClosed
TheGem (WPBakery)
Updated January 31, 2017 at 12:39pm
6
Most recent comment from Oliver:HI!You can change it in theme options. (Attach)
argenisperez
change "our services" background color for mobileClosed
TheGem (WPBakery)
Updated January 30, 2017 at 5:07pm
2
Most recent comment from Oliver:HI!pls. use following css:
/*replace background-color*/
@media (max-width: 1200px)
.custom-bg-responsive-1 .fullwidth-block .fullwidth-block-background {
background-color: rgb(0, 0, 0);
}
...
Jordan Stimpson
Updating Gem ThemeClosed
TheGem (WPBakery)
Updated January 30, 2017 at 3:34pm
2
Most recent comment from Oliver:HI!pls. check:
Adelaide
Updating Visual ComposerClosed
TheGem (WPBakery)
Updated January 30, 2017 at 3:04pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 2 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...
Claire
Mobile Menu top barClosed
TheGem (WPBakery)
Updated January 30, 2017 at 1:59pm
4
Most recent comment from Oliver:HI!
For adding link you need to edit:
/wp-content/themes/thegem/inc/content.php
Line 119 and 143
Jordan Stimpson
Mobile Menu to Stick like desktopClosed
TheGem (WPBakery)
Updated January 30, 2017 at 12:58pm
6
Most recent comment from Oliver:HI!1. In feature we are punning to add automatic theme update from the dashboard. At this moment you can see the latest update log in the theme forest:https://themeforest.net/item/thegem-creative-mul ...
Nicolò Grammatico
WPML problemsClosed
TheGem (WPBakery)
Updated January 30, 2017 at 10:27am
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Nicolò Grammatico
Slider pictures up above on to otherClosed
TheGem (WPBakery)
Updated January 27, 2017 at 1:28pm
2
Most recent comment from Oliver:HI!Sorry, can't understand were is the problem. Can you pls. provide more details?
wlm2015
IE bugs: can't click on parallax footerClosed
TheGem (WPBakery)
Updated January 27, 2017 at 11:58am
2
Most recent comment from [deleted]:Hi,
Please give link to your site. We will try to inspect problem.
wlm2015
Google Maps - scrolling broken in Internet ExplorerClosed
TheGem (WPBakery)
Updated January 27, 2017 at 11:57am
4
Most recent comment from [deleted]:Please give link to your site. I will try to inspect problem.
Nick
REMOVE SEARCH FEATURE FROM THE MENUClosed
TheGem (WPBakery)
Updated January 27, 2017 at 11:56am
2
Most recent comment from Oliver:HI!
pls. use following css:
li.menu-item.menu-item-search {
display: none !important;
}
or in the TheGem child theme add next code to functions.php file:
function thegem_child_init( ...