Public Tickets
SeanToro
Video RowClosed
TheGem (WPBakery)
Updated January 16, 2017 at 11:56am
2
Most recent comment from [deleted]:Hi,You can use it in fullwidth shortcode.
jasonrae
Custom SidebarsClosed
TheGem (WPBakery)
Updated January 13, 2017 at 5:45pm
3
Most recent comment from Oliver:Pls. check attach.
Shazia Khan
Site is not responsive, Images are not populating on mobile viewClosed
TheGem (WPBakery)
Updated January 13, 2017 at 3:00pm
6
Most recent comment from Oliver:This is because you have have a lot of dividers and margins. The best way if to hide this block for mobile and create mobile optimized. (Without dividers)pls. check this video:You can hide and show ...
Datasymposium
font the gem with code 64Closed
TheGem (WPBakery)
Updated January 13, 2017 at 2:53pm
2
Most recent comment from Oliver:HI!Yes, It's sprite of the icons.
John McCammon
PluginClosed
TheGem (WPBakery)
Updated January 13, 2017 at 2:01pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 2 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...
wlm2015
Ticksy Emails are showing 503 errorClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:29pm
2
Most recent comment from Oliver:HI!
We apologies for this inconvenience. There were some server troubles. Now it's must work fine.
wlm2015
List of icon codesClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:25pm
8
Most recent comment from Oliver:Pls. try now.
tdung0503
About setup the shop layoutClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:13pm
2
Most recent comment from Oliver:HI!pls. check: Before importing shop demos you need to install woocommerse plugin.
BDS
Product Share on facebookClosed
TheGem (WPBakery)
Updated January 12, 2017 at 12:06pm
4
Most recent comment from [deleted]:Our theme print opengraph tags in html code only on posts or portfolio items pages. We can enable opengraph tags for products pages on your site. Or you can install some SEO plugin (like YOAST SEO). ...
DESIGNQ1
TheGem Icons Code ListClosed
TheGem (WPBakery)
Updated January 12, 2017 at 3:49am
3
Most recent comment from DESIGNQ1:Hi Gregor,Thanks for that! Last time I tried to open it, I couldn't see those icons.Regards,Stan
Lycia
translate content of "styled list" module ?Closed
TheGem (WPBakery)
Updated January 11, 2017 at 7:38pm
9
Most recent comment from [deleted]:1. In english version of this portfolio item in editor you need to open this shortcode settings and paste translated text:2. I opened this testimonial in admin and set name for it:3. See 1.4. I am no ...
niemand1981
Search Page amendsClosed
TheGem (WPBakery)
Updated January 11, 2017 at 5:39pm
4
Most recent comment from Oliver:pls. use following css:
body.search .top-area {
display: none;
}
ivanmarketing
ColorClosed
TheGem (WPBakery)
Updated January 11, 2017 at 3:56pm
7
Most recent comment from Oliver:HI!
pls. use following css:
.testimonial .gem-testimonials.style1 .gem-testimonial-wrapper:after {
display: none;
}
Lycia
Multilingual WPMLClosed
TheGem (WPBakery)
Updated January 11, 2017 at 2:31pm
2
Most recent comment from [deleted]:Hi,
Please share admin access. We will try to inspect problem on your site.
WILMA
Submitting TicketsClosed
TheGem (WPBakery)
Updated January 11, 2017 at 2:01pm
2
Most recent comment from Oliver:HI!We are working Monday – Friday: 9:00 – 17:30 Hrs GMT + 3 Timezone.