Public Tickets
tingecreative
Creating pages with both main and sub menuClosed
TheGem (WPBakery)
Updated December 19, 2016 at 12:44pm
2
Most recent comment from Oliver:HI!You can use widgets "custom menu" or "submenu"And pls. check:http://codex-themes.com/thegem/documentation/#defining-default-sidebars
Roberto
TheGem elements plugin cannot be activatedClosed
TheGem (WPBakery)
Updated December 19, 2016 at 12:07pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 3 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...
ivanmarketing
Fonts doesn´t worckClosed
TheGem (WPBakery)
Updated December 16, 2016 at 9:44pm
6
Most recent comment from Jennifer:Adrian --I had to clear the cache in W3 itself. In the process of migrating my site, I ended up getting rid of it because it was causing issues. Looking for a better option currently (although I kno ...
Ashish dhama
MenuClosed
TheGem (WPBakery)
Updated December 16, 2016 at 6:48pm
4
Most recent comment from Oliver:Okcss:
header#site-header {
display: none;
}
Nhiokh
How do you change the "Read More" textClosed
TheGem (WPBakery)
Updated December 16, 2016 at 2:38pm
6
Most recent comment from Oliver:You are welcome if you need help!
willdurkin
responsive design functionalityClosed
TheGem (WPBakery)
Updated December 16, 2016 at 11:40am
2
Most recent comment from Oliver:HI!Did you add any changes in the style.css(or you can use next css)
@media (max-width: 600px) {
#primary-navigation .menu-toggle {
display: inline-block !important;
}
}
Natethenomad
Headings not responsiveClosed
TheGem (WPBakery)
Updated December 15, 2016 at 11:20pm
3
Most recent comment from Natethenomad:Awesome, thank you very much!
Kim
problems with TheGem Theme Elements pluginClosed
TheGem (WPBakery)
Updated December 15, 2016 at 5:05pm
8
Most recent comment from Oliver:Thank you!
It would be great if you could rate us on ThemeForest.
Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find TheGem and then you can rate it here
...
Natethenomad
Change Post grid in archiveClosed
TheGem (WPBakery)
Updated December 15, 2016 at 11:30am
3
Most recent comment from Natethenomad:Thank you Gregor! This helped already!
Angus Gorrie
Accordion HelpClosed
TheGem (WPBakery)
Updated December 15, 2016 at 11:01am
5
Most recent comment from Oliver:You are welcome if you need help!
songsmash
Visual Composer not workingClosed
TheGem (WPBakery)
Updated December 15, 2016 at 4:32am
3
Most recent comment from songsmash:Re-installed everything...it works now
Natethenomad
Resposiveness of Custom Heading and styled textboxClosed
TheGem (WPBakery)
Updated December 15, 2016 at 12:42am
3
Most recent comment from Natethenomad:Thank you! It worked better with 100% instead of 50px though
aalbelo
Client GridClosed
TheGem (WPBakery)
Updated December 14, 2016 at 1:06pm
2
Most recent comment from Oliver:HI!1. Autoscroll it's speed in milliseconds, set for example 50002. Sorry. Pls. add more info what you need to do.
alenning
ActivationClosed
TheGem (WPBakery)
Updated December 14, 2016 at 12:28pm
2
Most recent comment from Oliver:HI!Yes you can.We are constantly monitoring how many live sites are on your license, you can set your site for development or testing on local host or any domain and then activate with this lice ...
sieneze
Facebook Video!Closed
TheGem (WPBakery)
Updated December 14, 2016 at 12:04pm
2
Most recent comment from Oliver:HI!pls. check:http://www.wpbeginner.com/wp-tutorials/how-to-embed-a-facebook-video-in-wordpress/