Public Tickets
Angus Gorrie
Accordion HelpClosed
TheGem (WPBakery)
Updated December 15, 2016 at 11:01am
5
Most recent comment from Oliver:You are welcome if you need help!
songsmash
Visual Composer not workingClosed
TheGem (WPBakery)
Updated December 15, 2016 at 4:32am
3
Most recent comment from songsmash:Re-installed everything...it works now
Natethenomad
Resposiveness of Custom Heading and styled textboxClosed
TheGem (WPBakery)
Updated December 15, 2016 at 12:42am
3
Most recent comment from Natethenomad:Thank you! It worked better with 100% instead of 50px though
aalbelo
Client GridClosed
TheGem (WPBakery)
Updated December 14, 2016 at 1:06pm
2
Most recent comment from Oliver:HI!1. Autoscroll it's speed in milliseconds, set for example 50002. Sorry. Pls. add more info what you need to do.
alenning
ActivationClosed
TheGem (WPBakery)
Updated December 14, 2016 at 12:28pm
2
Most recent comment from Oliver:HI!Yes you can.We are constantly monitoring how many live sites are on your license, you can set your site for development or testing on local host or any domain and then activate with this lice ...
sieneze
Facebook Video!Closed
TheGem (WPBakery)
Updated December 14, 2016 at 12:04pm
2
Most recent comment from Oliver:HI!pls. check:http://www.wpbeginner.com/wp-tutorials/how-to-embed-a-facebook-video-in-wordpress/
Jody
Twitter widget not linkingClosed
TheGem (WPBakery)
Updated December 13, 2016 at 4:55pm
2
Most recent comment from Oliver:HI!Sorry for delay.Pls. replace lines 531 and 532 with next code:
$latestTweet = preg_replace('/https://([a-z0-9_.-+&!#~/,]+)/i', ' https://$1 ', $latestTweet);
$latestTweet = preg_replace('/@([a- ...
RonenMars
White screen on mobileClosed
TheGem (WPBakery)
Updated December 13, 2016 at 2:24pm
5
Most recent comment from RonenMars:Take a look: http://screencast.com/t/q46U9NtlRlw
Alicja
attach_image missing SVG filesClosed
TheGem (WPBakery)
Updated December 13, 2016 at 1:34pm
3
Most recent comment from Alicja:Thank you for answer, unfortunately both solutions are not good in my case since I need to use SVG icons and also enable posibility for non-tech people in our company to upload own icons (icon font ma ...
Sergey
There is no option to import demo templateClosed
TheGem (WPBakery)
Updated December 12, 2016 at 5:08pm
4
Most recent comment from Oliver:You need to import Agencies. (Attach)
pascalcz
Wordpress Version 4.7Closed
TheGem (WPBakery)
Updated December 12, 2016 at 2:58pm
2
Most recent comment from Oliver:HI!There no any problems, you can update it.
roysom
Site not working. After Update of Visual COmposerClosed
TheGem (WPBakery)
Updated December 10, 2016 at 3:13am
4
Most recent comment from treasureseason:nevermind, I found it!
Frank Dellit
FooterClosed
TheGem (WPBakery)
Updated December 9, 2016 at 10:56am
2
Most recent comment from Oliver:HI!
1. Pls. use shortcode [gem_link href="http://codex-themes.com/thegem/" text="CodexThemes"]
For adding link.
2. Please follow instruction:
1. Take file languages/thegem.pot from theme direc ...
Christoffer Larsen
Fatal error:Closed
TheGem (WPBakery)
Updated December 8, 2016 at 8:33pm
2
Most recent comment from Christoffer Larsen:Fixed it.
Voldemaras
Tables are not responsiveClosed
TheGem (WPBakery)
Updated December 8, 2016 at 7:02pm
4
Most recent comment from Oliver:Hi, please be so kind to understand the principle of responsive in this situation. We need to make the table not depending on any width. As you know, there are a lot of mobiles with a small screen wid ...