Public Tickets
SeanToro
Custom Post TypeClosed
TheGem (WPBakery)
Updated January 6, 2017 at 3:23pm
2
Most recent comment from [deleted]:News and Blog shortcode doesn't work with custom post types. Only post or thegem_news.
Minas Giannopoulos
Unable to edit a section of a pageClosed
TheGem (WPBakery)
Updated January 6, 2017 at 3:05pm
4
Most recent comment from Oliver:HI!You can edit:/wp-content/themes/thegem/content-blog-item.phpIt's template just copy it the the child theme.
Mocmot
Wording filter portfolioClosed
TheGem (WPBakery)
Updated January 6, 2017 at 12:35pm
6
Most recent comment from Oliver:You can change this word in the:/wp-content/plugins/thegem-elements/inc/content.phpline 640But after update you revisions will be removed.(For translation you don't need add child theme)
Gymunity
Fullwidth pictureClosed
TheGem (WPBakery)
Updated January 6, 2017 at 11:52am
4
Most recent comment from Oliver:HI!Seems there we some troubles with envato connection. Now it's must be ok.
albertoventura
plugin errorClosed
TheGem (WPBakery)
Updated January 4, 2017 at 11:51pm
4
Most recent comment from albertoventura:We solved it! Thanks a lot! Were the php settings!
kreativelement
Hiding Value on Doughnut Chart HoverClosed
TheGem (WPBakery)
Updated January 4, 2017 at 1:05pm
2
Most recent comment from Oliver:HI!Sorry, It's not possible without adding changes to the visual composer plugin. (The revisions will be removed after plugin update)
Robert
Demo content not showing up after installationClosed
TheGem (WPBakery)
Updated January 4, 2017 at 9:37am
4
Most recent comment from Robert:Hi Gregor, All good. Thank you.Robert
quartzoweb
Wordpress 4.7 Theme Options don't loadClosed
TheGem (WPBakery)
Updated January 3, 2017 at 4:07pm
2
Most recent comment from [deleted]:Hi,I suppose some script break ajax request on all admins page. This script insert
Sanjay P S
How to make the footer contact form to sent the entered details to the emailClosed
TheGem (WPBakery)
Updated January 3, 2017 at 2:37pm
2
Most recent comment from Oliver:HI!You need to use shortcode and textblock widget for adding contact form.
Joanne
using a demo optionClosed
TheGem (WPBakery)
Updated January 3, 2017 at 2:33pm
2
Most recent comment from Oliver:HI!pls. check our documentation:http://codex-themes.com/thegem/documentation/And video tutorials:http://codex-themes.com/thegem/documentation/video-tutorials/
asnex
Menu changeClosed
TheGem (WPBakery)
Updated January 3, 2017 at 12:12pm
3
Most recent comment from Oliver:Hi!You need to edit portfolio items for changing featured image and Portfolio categories for editing top links. Pls. check:http://codex-themes.com/thegem/documentation/#portfolio-items
quartzoweb
How to set Blog with default right sidebar?Closed
TheGem (WPBakery)
Updated January 1, 2016 at 9:10pm
7
Most recent comment from quartzoweb:Yes, it's perfect, thanks a lot Max, Happy New Year!
jasonrae
Background ImagesClosed
TheGem (WPBakery)
Updated December 31, 2016 at 10:23am
7
Most recent comment from jasonrae:Just realized that the previous theme uses a plugin called add ons for VC which allows this function :( I thought it was a default VC option. thank you
Lycia
500 interal errorClosed
TheGem (WPBakery)
Updated December 30, 2016 at 3:51pm
3
Most recent comment from Oliver:HI!Sorry, but you need to contact your hoster with this issue.As I see now your site working without any problems.
jasonrae
VC PluginClosed
TheGem (WPBakery)
Updated December 30, 2016 at 3:45pm
2
Most recent comment from Oliver:HI!Yes you can. We don't add any changes to the vc plugin.Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after ...