Public Tickets
GardnerStreet
Formatting categories displayClosed
TheGem (WPBakery)
Updated December 22, 2016 at 4:05pm
4
Most recent comment from [deleted]:I don't see code in custom css field in theme options. And there is minor error in code. You need
body .products .category-overlay-separator {
background-color: #00bcd4;
}Categories view u ...
mustafaturksavas
Instagram Social IconClosed
TheGem (WPBakery)
Updated December 22, 2016 at 1:35pm
2
Most recent comment from Oliver:Hi!Thx. for info, we'll fix it in the next theme update.
jtbaxt99
How to Clone A Page or Post?Closed
TheGem (WPBakery)
Updated December 22, 2016 at 11:58am
2
Most recent comment from Oliver:HI!You can use Duplicate Post plugin.https://srd.wordpress.org/plugins/duplicate-post/
hogerton
Custom StylingClosed
TheGem (WPBakery)
Updated December 22, 2016 at 11:43am
9
Most recent comment from Oliver:HI!
pls. add following css:
h1,
.title-h1,
h2,
.title-h2,
h3,
.title-h3,
h4,
.title-h4,
h5,
.title-h5,
h6,
.title-h6,
.title-xlarge {
text-transform: none !important;
}
maestrocorp
Major issue erasing custom cssClosed
TheGem (WPBakery)
Updated December 20, 2016 at 5:48pm
13
Most recent comment from Oliver:ignore previous message, I found.
pls. add this css:
.test .title-h3 span {
color: red;
}
ideiasemrede
Fatal ErrorClosed
TheGem (WPBakery)
Updated December 20, 2016 at 3:01am
6
Most recent comment from ideiasemrede:Thanks Manuela.
Manuela Langella
Fatal errorClosed
TheGem (WPBakery)
Updated December 19, 2016 at 11:00pm
7
Most recent comment from ideiasemrede:Just delete the folders?Thx
darrenbyron
Error after Gem updateClosed
TheGem (WPBakery)
Updated December 19, 2016 at 5:46pm
4
Most recent comment from Oliver:You are welcome if you need help!
Christoffer Larsen
Visual ComposersClosed
TheGem (WPBakery)
Updated December 19, 2016 at 1:42pm
3
Most recent comment from Christoffer Larsen:It seems to be resolved now.
Lycia
Trouble after updateClosed
TheGem (WPBakery)
Updated December 19, 2016 at 12:55pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 2 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...
Nick
FATAL ERROR when updating plugin. Cannot access my WP dashboard at all!Closed
TheGem (WPBakery)
Updated December 19, 2016 at 12:53pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 2 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...
eddpfn
Shadow under slider and white spaceClosed
TheGem (WPBakery)
Updated December 19, 2016 at 12:52pm
2
Most recent comment from Oliver:HI!
1. Can you add some screenshots?
2. The most simply way is to use css for it:
.vc_row {
margin-bottom: 0 !Important;
}
tingecreative
Creating pages with both main and sub menuClosed
TheGem (WPBakery)
Updated December 19, 2016 at 12:44pm
2
Most recent comment from Oliver:HI!You can use widgets "custom menu" or "submenu"And pls. check:http://codex-themes.com/thegem/documentation/#defining-default-sidebars
Roberto
TheGem elements plugin cannot be activatedClosed
TheGem (WPBakery)
Updated December 19, 2016 at 12:07pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 3 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...
ivanmarketing
Fonts doesn´t worckClosed
TheGem (WPBakery)
Updated December 16, 2016 at 9:44pm
6
Most recent comment from Jennifer:Adrian --I had to clear the cache in W3 itself. In the process of migrating my site, I ended up getting rid of it because it was causing issues. Looking for a better option currently (although I kno ...