Public Tickets
Jhun Lorenz Asna
ElementClosed
TheGem (WPBakery)
Updated June 29, 2020 at 9:48am
2
Most recent comment from Oliver:Hi,You can use this plugin:https://wordpress.org/plugins/popup-maker/
sanne1967
wp backery pagebuilder: not able to set templates for post typesClosed
TheGem (WPBakery)
Updated June 26, 2020 at 10:00am
2
Most recent comment from Oliver:Hi,Can you provide more info what you need to achieve in the end?
PXLtree
Suggestion | Menu OptionsClosed
TheGem (WPBakery)
Updated June 26, 2020 at 7:49am
2
Most recent comment from Oliver:Hi,Sorry for delay, can you make screenshot to describe how it should look like?
Stefan_N
How to lazy load or defer background images?Closed
TheGem (WPBakery)
Updated June 25, 2020 at 1:22pm
4
Most recent comment from Oliver:Sorry, no, didn't tested such plugins before..
NamArquitectos
Misspelled textClosed
TheGem (WPBakery)
Updated June 22, 2020 at 6:47am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
JEREMYBINGHAM
Accordian Text ColorClosed
TheGem (WPBakery)
Updated June 19, 2020 at 9:23am
2
Most recent comment from Michael:HI!
pls. use following css:
.vc_tta-panel-heading h4 {
color: #fff;
}
Stephane
Custom post typeClosed
TheGem (WPBakery)
Updated June 19, 2020 at 8:01am
2
Most recent comment from Michael:HI!Please use audio post type:Unfortunately, there are no special pages for this type of posts in our demo content.
sjaakstaal
Background stock without TheGem logoClosed
TheGem (WPBakery)
Updated June 19, 2020 at 7:24am
4
Most recent comment from Michael:Please try to use this PSD file:http://codex-themes.com/thegem/PSD/AGENCY-Light_1_1.psd
boB0
AJAX problem when importing DemosClosed
TheGem (WPBakery)
Updated June 18, 2020 at 11:15am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/2444800
FireMarc1
Set user registration linkClosed
TheGem (WPBakery)
Updated June 18, 2020 at 8:15am
2
Most recent comment from Oliver:Hi,All the default settings you can set in the General > Discussion. If you need something more custom you should edit template:/wp-content/themes/thegem/comments.phpFor the safety future updates cop ...
gsethkramer
Floating objects inside Text BlockClosed
TheGem (WPBakery)
Updated June 17, 2020 at 10:55am
4
Most recent comment from Michael:Please give a specific example, only this way I can help you.
platinumwd
Increasing size of small header logoClosed
TheGem (WPBakery)
Updated June 17, 2020 at 8:56am
2
Most recent comment from Michael:HI!The width of this logo should be exactly 900 pixels.
platinumwd
Theme Options not updating on pageClosed
TheGem (WPBakery)
Updated June 16, 2020 at 9:25am
4
Most recent comment from Michael:CSS code that can affect theme options is here. You can either comment it out or change the colors to the ones you need.
platinumwd
Header/Menu Logo doesn't displayClosed
TheGem (WPBakery)
Updated June 16, 2020 at 8:55am
4
Most recent comment from Oliver:You're welcome!
khaled
licence exceed numberClosed
TheGem (WPBakery)
Updated June 16, 2020 at 8:54am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...