Public Tickets
Daniela
use GDPR conform trackingClosed
TheGem (WPBakery)
Updated July 31, 2020 at 9:30am
4
Most recent comment from Oliver:You're welcome!It would be great if you could rate us with the 5 stars on ThemeForest. Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find TheGem and rate i ...
Bruno Santos
We lost background images in the server migrationClosed
TheGem (WPBakery)
Updated July 30, 2020 at 11:24am
8
Most recent comment from Oliver:pls. don't make any changes in the theme options.
1. Move the files.
2. Make data base migration with this plugin:
https://wordpress.org/plugins/wp-migrate-db/
3. just click save in the theme opt ...
George Tsamitros
postClosed
TheGem (WPBakery)
Updated July 30, 2020 at 10:48am
4
Most recent comment from Oliver:Welcome!
jmvtx
Logo/Theme OptionsClosed
TheGem (WPBakery)
Updated July 30, 2020 at 8:03am
2
Most recent comment from Oliver:Ok, thank you for letting know
atharan
Import theme demoClosed
TheGem (WPBakery)
Updated July 28, 2020 at 1:02pm
9
Most recent comment from Oliver:You need to start the import few times until you get success notice...
Kamal Hasan
RTLClosed
TheGem (WPBakery)
Updated July 28, 2020 at 12:06pm
2
Most recent comment from Oliver:Hi,Just set RTL lang in the wordpress general settings..
Bruno Borges
Menu & Footer RemoverClosed
TheGem (WPBakery)
Updated July 28, 2020 at 6:13am
4
Most recent comment from Michael:You're welcome!
jeroenvanderschenk
Random view for testimonials & teamsClosed
TheGem (WPBakery)
Updated July 27, 2020 at 11:23am
4
Most recent comment from Oliver:You're welcome!
Ihsan
Empty WooCommerece Checkout PageClosed
TheGem (WPBakery)
Updated July 27, 2020 at 11:21am
4
Most recent comment from Oliver:Welcome!
katamesh
Licence exceeded activation numbersClosed
TheGem (WPBakery)
Updated July 27, 2020 at 8:59am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
impactmakers3200
Authors hidden sitewide?Closed
TheGem (WPBakery)
Updated July 24, 2020 at 8:08am
2
Most recent comment from Michael:HI!Unfortunately, there is no global setting. You need to hide this on each element separately. If you don't know how to do this on a specific element, we will help you do it.
Alessandro
Countdown TranslationClosed
TheGem (WPBakery)
Updated July 24, 2020 at 7:05am
3
Most recent comment from Oliver:(In you case you need to translate gem elements plugin)
Knux0r
Center LogoClosed
TheGem (WPBakery)
Updated July 23, 2020 at 8:49am
2
Most recent comment from Michael:HI!
pls. use following css:
@media(max-width:767px){
#site-header .primary-navigation, #site-header #perspective-menu-buttons {
width: 10% !important;
}}
Logo size you can change as follows:
ALBERTO
Error plugin revsliderClosed
TheGem (WPBakery)
Updated July 23, 2020 at 7:22am
2
Most recent comment from Oliver:Hi,pls. provide wp-admin access, I'll check it out.
kollectif
DIAGRAMSClosed
TheGem (WPBakery)
Updated July 21, 2020 at 2:57pm
4
Most recent comment from Michael:Unfortunately, this is a standard part of the WPBakery Page Builder, and it works with JS.