Public Tickets
javierffsesmero
ACTIVATION KEYClosed
TheGem (WPBakery)
Updated December 23, 2019 at 12:47pm
2
Most recent comment from [deleted]:Hi, you have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked. According to the Envato rules you can hаve onl ...
javierffsesmero
ACTIVATION KEYClosed
TheGem (WPBakery)
Updated December 19, 2019 at 6:43pm
1
Most recent comment from javierffsesmero:I am trying to activate my license but the message appears “You have exceeded the max. number of activations”. Which is the reason? I don’t have any website with this activation key.
Andreas
“go back to top” button diasspearsClosed
TheGem (WPBakery)
Updated December 19, 2019 at 12:04pm
4
Most recent comment from Oliver:Hi,pls. let me know when the site will be online, I'll check it out.
Andreas
Login mask/page for restricted website accessClosed
TheGem (WPBakery)
Updated December 19, 2019 at 12:03pm
4
Most recent comment from Oliver:Hi,Yes, you should use third-party plugin.
marketingvietwind
Update themeClosed
TheGem (WPBakery)
Updated December 19, 2019 at 11:53am
2
Most recent comment from Oliver:Hi,Take a look:Updating Theme and Plugins
Hélène Acard
Smooth scroll effectClosed
TheGem (WPBakery)
Updated December 18, 2019 at 1:48pm
4
Most recent comment from Michael:You're welcome! Have a nice day!
paolotome
default page option for postClosed
TheGem (WPBakery)
Updated December 18, 2019 at 9:46am
2
Most recent comment from Michael:H!IUnfortunately, this setting is only for new articles. Existing articles need to be edited separately.
Claudia
Woocommerce single pageClosed
TheGem (WPBakery)
Updated December 18, 2019 at 7:39am
4
Most recent comment from Oliver:You're welcome!
PatGallagher04
Change Text Color in Mini CartClosed
TheGem (WPBakery)
Updated December 16, 2019 at 2:44pm
6
Most recent comment from Michael:You're welcome!Have a nice day!
Balamurugan Ramamurthy
HTML Replacement for PHPClosed
TheGem (WPBakery)
Updated December 16, 2019 at 1:15pm
2
Most recent comment from Oliver:Hi, pls. check the tutorial
1) Import the desired page or concept
2) Install httrack website copier
https://www.httrack.com/page/2/en/index.html
3) Start copying the site using the httrack command
4 ...
Celeste Appleton
top area menuClosed
TheGem (WPBakery)
Updated December 16, 2019 at 8:27am
2
Most recent comment from Michael:HI!Please use these settings:
DrSav
Leave a commentClosed
TheGem (WPBakery)
Updated December 16, 2019 at 8:17am
2
Most recent comment from Oliver:Hi,the simplest way will the change it in the template:/wp-content/themes/thegem/comments.phpline 54For the safety feature updates copy this file to the child theme before the editing.
Nerea
Events CalendarClosed
TheGem (WPBakery)
Updated December 16, 2019 at 7:48am
2
Most recent comment from Oliver:Hi,You can use this plugin:https://wordpress.org/plugins/the-events-calendar/There shouldn't be any problems..
Jose
Some dudeClosed
TheGem (WPBakery)
Updated December 16, 2019 at 6:32am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Amit
Local Font UploadClosed
TheGem (WPBakery)
Updated December 13, 2019 at 1:41pm
9
Most recent comment from Michael:Unfortunately, an extra field cannot be added to the widget.Try to use the Custom Footer.https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo