Public Tickets
mukulkhattar
Video Display IssueClosed
TheGem (WPBakery)
Updated November 22, 2019 at 7:43am
3
Most recent comment from Michael:HI!Unfortunately, we cannot change the default theme styles, because this will cause problems for all theme users.
Osmar
WoocommerceClosed
TheGem (WPBakery)
Updated November 22, 2019 at 7:38am
2
Most recent comment from Oliver:Hi,The simplest way to translate theme and the plugin will be use this one:https://wordpress.org/plugins/loco-translate/
Natalia
Top area button textClosed
TheGem (WPBakery)
Updated November 21, 2019 at 8:18am
4
Most recent comment from Oliver:pls. give me the wp-admin access
bahaa2020
problem with top areaClosed
TheGem (WPBakery)
Updated November 20, 2019 at 7:19am
3
Most recent comment from Oliver:Ok, thank you for letting know
Shuvalov
production of curtainsClosed
TheGem (WPBakery)
Updated November 19, 2019 at 2:09pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
peifferroscawolf
Top header width 100%Closed
TheGem (WPBakery)
Updated November 19, 2019 at 6:55am
4
Most recent comment from Oliver:You're welcome!
graftedmgmt
highlight active section title in toursClosed
TheGem (WPBakery)
Updated November 18, 2019 at 2:26pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
josfeal
PolylangClosed
TheGem (WPBakery)
Updated November 18, 2019 at 8:45am
4
Most recent comment from Michael:You're welcome!Have a nice day!
forewordx
RE: SLIDER REVOLUTION HOVER EFFECTClosed
TheGem (WPBakery)
Updated November 18, 2019 at 8:14am
2
Most recent comment from Michael:HI!Please watch this video:https://www.youtube.com/watch?v=NXyjA88UgeI
TRAInd9
Featured Blog Images in Blog Roll Not SowingClosed
TheGem (WPBakery)
Updated November 18, 2019 at 8:10am
2
Most recent comment from Oliver:Hi,Replied in the ticket.
hsbusiness
Clients and quick finders doesn't loadClosed
TheGem (WPBakery)
Updated November 18, 2019 at 7:10am
2
Most recent comment from Michael:HI!
pls. use following css:
.preloader {
display:none !important;
}
Shuvalov
Missing demo pagesClosed
TheGem (WPBakery)
Updated November 15, 2019 at 2:40pm
7
Most recent comment from Michael:We are very sorry, at the moment it is not possible and we are working on the next release to include this. As a workaround we would recommend you to do the following: 1. please make a full import of ...
blancoinan
PreloaderClosed
TheGem (WPBakery)
Updated November 14, 2019 at 8:28am
4
Most recent comment from Oliver:You're welcome!
Niels
Portfolio items sorted randomClosed
TheGem (WPBakery)
Updated November 12, 2019 at 12:04pm
4
Most recent comment from Michael:Unfortunately, TheGem theme doesn't have such a function.
asicomoseescribe
cambios repentinos del template y perdida de imagenesClosed
TheGem (WPBakery)
Updated November 11, 2019 at 2:01pm
2
Most recent comment from Oliver:Hi,Sorry for delay, English pls. and make few screenshots to describe the issue in details.