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Public Tickets

Michael Perina Cant use Slider Revolution with key code & registrationClosed   TheGem (WPBakery)   Updated January 3, 2020 at 6:42am   2 Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ... jg_arrabal where is Slider revolution templates ?Closed   TheGem (WPBakery)   Updated December 30, 2020 at 6:32am   2 Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ... Jessica The Gem Main Parent ThemeClosed   TheGem (WPBakery)   Updated December 27, 2019 at 9:13am   8 Most recent comment from Oliver:You're welcome! B. Kors Language in footer widgetClosed   TheGem (WPBakery)   Updated December 27, 2019 at 8:27am   4 Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access. Saad request quick finders new featureClosed   TheGem (WPBakery)   Updated December 26, 2019 at 8:23am   2 Most recent comment from Oliver:Hi, In the file: /wp-content/plugins/thegem-elements/inc/post-types/quickfinders.php change the line: $quickfinder_item_data['description'] = implode("n", array_map('sanitize_text_fi ... rodolforojas Configurations PHPClosed   TheGem (WPBakery)   Updated December 26, 2019 at 8:05am   2 Most recent comment from Oliver:Hi,replied in another ticket. wissemfarhat2019 i cant change this photo!!Closed   TheGem (WPBakery)   Updated December 25, 2019 at 1:08pm   2 Most recent comment from Michael:HI!Please change the row settings. rodolforojas Recommended PHP SettingsClosed   TheGem (WPBakery)   Updated December 25, 2019 at 10:09am   2 Most recent comment from Oliver:Hi,pls. provide wp-admin, FTP access and link to the page you need to import priayala4j TestimonialsClosed   TheGem (WPBakery)   Updated December 24, 2019 at 10:50am   4 Most recent comment from Oliver:HI! pls. use following css: .gem-testimonials.style2 .gem-testimonial-image { display: none; }   Nerea Contact Form 7Closed   TheGem (WPBakery)   Updated December 24, 2019 at 9:34am   2 Most recent comment from [deleted]:Hi.1. https://contactform7.com/faq/can-i-implement-autoresponder/2. We do not have such functionality by default. Try to search plugin with Google Calendar integration. dgmauro SSL ERRORClosed   TheGem (WPBakery)   Updated December 23, 2019 at 1:29pm   2 Most recent comment from Sergio:Hi,You need to regenerate custom-xxxx.css file. Try to re-save theme options on your site. techgaragenow Activation keyClosed   TheGem (WPBakery)   Updated December 23, 2019 at 1:14pm   2 Most recent comment from [deleted]:Hi, you have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked. According to the Envato rules you can hаve onl ... javierffsesmero ACTIVATION KEYClosed   TheGem (WPBakery)   Updated December 23, 2019 at 12:47pm   2 Most recent comment from [deleted]:Hi, you have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked. According to the Envato rules you can hаve onl ... javierffsesmero ACTIVATION KEYClosed   TheGem (WPBakery)   Updated December 19, 2019 at 6:43pm   1 Most recent comment from javierffsesmero:I am trying to activate my license but the message appears “You have exceeded the max. number of activations”. Which is the reason? I don’t have any website with this activation key. Andreas “go back to top” button diasspearsClosed   TheGem (WPBakery)   Updated December 19, 2019 at 12:04pm   4 Most recent comment from Oliver:Hi,pls. let me know when the site will be online, I'll check it out.