Public Tickets
jesse44
Footer ProblemsClosed
TheGem (WPBakery)
Updated October 21, 2019 at 8:08am
2
Most recent comment from Michael:HI!Unfortunately, the footer is not displayed on 'Page as fullscreen vertical slider' pages, you need to create an additional block to display the information you need.
premcleo
onmouseover options displayedClosed
TheGem (WPBakery)
Updated October 21, 2019 at 7:02am
6
Most recent comment from Michael:You're welcome! Have a nice day!
Mateusz23
WPBakery errorClosed
TheGem (WPBakery)
Updated October 21, 2019 at 6:53am
2
Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access, I'll check.
EF_Design
CSS Animation delayClosed
TheGem (WPBakery)
Updated October 19, 2019 at 7:40am
2
Most recent comment from Oliver:Hi,Sorry, without the code changes in the wp-backery plugin code not possible to change it.
lindsayriann
Pricing TablesClosed
TheGem (WPBakery)
Updated October 19, 2019 at 7:26am
2
Most recent comment from Oliver:HI,pls. make screenshot how it should look like.
LakeMILux
Loading in a Pre-built WebsiteClosed
TheGem (WPBakery)
Updated October 19, 2019 at 7:20am
2
Most recent comment from Oliver:Hi,Sorry we don't hav XML files, seems like the problem in your PHP settings, pls. take a look:Recommended PHP Settings
Anita Stefanovsky
remove by admin in search resultsClosed
TheGem (WPBakery)
Updated October 18, 2019 at 3:04pm
14
Most recent comment from Oliver:Let me know if you need more help.
Muhamad Hamammi
center the copyrightClosed
TheGem (WPBakery)
Updated October 18, 2019 at 12:57pm
2
Most recent comment from Michael:HI!Please use the Custom Footer.https://www.youtube.com/watch?v=ADDfmPGjGl0
Irina-potok
Фильтрация по цветуClosed
TheGem (WPBakery)
Updated October 18, 2019 at 9:14am
6
Most recent comment from Michael:К сожалению не знаю таких плагинов.
lucianaml2
ButtonClosed
TheGem (WPBakery)
Updated October 18, 2019 at 7:30am
2
Most recent comment from Michael:HI!This block is part of the footer custom.https://www.youtube.com/watch?v=ADDfmPGjGl0
hcontrerasc1990
customize "thegem"Closed
TheGem (WPBakery)
Updated October 16, 2019 at 3:01pm
2
Most recent comment from Michael:HI!Your concerns are addressed in this ticket:https://codexthemes.ticksy.com/ticket/2184987/
bayurhezan
get a new valid activation keyClosed
TheGem (WPBakery)
Updated October 15, 2019 at 10:20am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
hcontrerasc1990
erro install wordpressClosed
TheGem (WPBakery)
Updated October 15, 2019 at 6:31am
8
Most recent comment from Oliver:Hi,English pls.
CloudOnhire
Testimonial image not appearingClosed
TheGem (WPBakery)
Updated October 15, 2019 at 6:31am
4
Most recent comment from Oliver:HI,pls. create new ticket and provide there wp-admin and FTP access, I'll check it out.
keithkenyan
Logo not showingClosed
TheGem (WPBakery)
Updated October 14, 2019 at 1:03pm
4
Most recent comment from Michael:You're welcome!Have a nice day!