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Public Tickets

pav purewal demo content installClosed   Activation Problems in TheGem Theme.   Updated May 18, 2022 at 8:41am   3 Most recent comment from Oliver:Hi, Can you provide your license code to verify your purchase?  Ralph Khorassandjian I can't activate on 2nd domainClosed   Activation Problems in TheGem Theme.   Updated April 11, 2022 at 7:07am   2 Most recent comment from Michael:HI!Please read this article:https://codex-themes.com/thegem/documentation/#license-terms daphneejoseph activation impossibleClosed   Activation Problems in TheGem Theme.   Updated March 7, 2022 at 8:09am   4 Most recent comment from Oliver:Welcome! progmohamed Theme Activation failedClosed   Activation Problems in TheGem Theme.   Updated February 28, 2022 at 7:49am   3 Most recent comment from Oliver:Hi, Replied in another ticket.  ubaidazimi Cryption - ICO, Cryptocurrency & Blockchain WordPress ThemeClosed   Activation Problems in TheGem Theme.   Updated January 19, 2022 at 7:48am   2 Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access, I'll check it out Ewa Wiese Bundled WP Rocket License?Closed   Activation Problems in TheGem Theme.   Updated January 18, 2022 at 9:13am   4 Most recent comment from Oliver:Welcome! Cristina Mas Elementor vs WP BakeryClosed   Activation Problems in TheGem Theme.   Updated January 10, 2022 at 6:46am   2 Most recent comment from Oliver:Hi,We would recommend to use Elementor: Elementor is one of the fastest  frontend page builders with intuitive and easy editing process. It guarantees a pixel perfect design: your page looks exactly ... bhupeshmittal Not able to activate themeClosed   Activation Problems in TheGem Theme.   Updated December 16, 2021 at 1:27pm   4 Most recent comment from Oliver:HI,Should be working now, can you check? Alexander David Alarcon Molina problemas en la instalacion del temaClosed   Activation Problems in TheGem Theme.   Updated November 30, 2021 at 8:16am   2 Most recent comment from Oliver:HI,pls. give me wp-admin and FTP access. 13ffingers theme to subdomainClosed   Activation Problems in TheGem Theme.   Updated November 11, 2021 at 7:17am   4 Most recent comment from Oliver:Please refer to Envato’s license policy for all questions concerning the purchased license: https://themeforest.net/licenses/terms/regular To keep it short: one regular license allows you to use T ... suchithh Theme Icon Not ShoeClosed   Activation Problems in TheGem Theme.   Updated August 23, 2021 at 6:07am   8 Most recent comment from Oliver:Hi,Don't see this issue, in what browser are you testing?  13ffingers Domain changeClosed   Activation Problems in TheGem Theme.   Updated August 20, 2021 at 7:16am   4 Most recent comment from Oliver:Yes.  Barrilab Good morning, It tells me it’s well activated and then won’t let me update it or watch the demos.Closed   Activation Problems in TheGem Theme.   Updated August 13, 2021 at 8:52am   2 Most recent comment from Oliver:Hi, take a look: https://codex-themes.com/thegem/documentation/#license-terms One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. lo ... mrcambridge Deregistered DomainClosed   Activation Problems in TheGem Theme.   Updated July 18, 2021 at 12:22pm   14 Most recent comment from Oliver:HI,Replied in another ticket Tina McDowell URGENT: Demo Installation FailClosed   Activation Problems in TheGem Theme.   Updated March 1, 2021 at 7:55am   2 Most recent comment from Oliver:Hi,Replied there.