Public Tickets
Clifford Woodroffe
Demo Content AccessClosed
Activation Problems in TheGem Theme.
Updated January 18, 2021 at 11:49am
4
Most recent comment from Oliver:Welcome!
eduservsmt
the gem wp bakery activation problemClosed
Activation Problems in TheGem Theme.
Updated December 18, 2020 at 8:21am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
henry
4 THEMES DONT WORKClosed
Activation Problems in TheGem Theme.
Updated December 11, 2020 at 10:46am
8
Most recent comment from Oliver:Hi,take a look:https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website.What license ...
Nicole R Spizzirri
How to installClosed
Activation Problems in TheGem Theme.
Updated November 22, 2020 at 3:12pm
2
Most recent comment from Oliver:Hi, thank you for your purchase. Please follow this instructions: https://codex-themes.com/thegem/documentation/#downloading-thegem
Franck van Velzen
License already activated?Closed
Activation Problems in TheGem Theme.
Updated November 4, 2020 at 9:22am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
Gobinath6
Usage of themeClosed
Activation Problems in TheGem Theme.
Updated September 17, 2020 at 7:14am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license. We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
mayank
Issue with theme activationClosed
Activation Problems in TheGem Theme.
Updated September 4, 2020 at 12:23pm
4
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
emi_py
queryClosed
Activation Problems in TheGem Theme.
Updated August 17, 2020 at 12:40pm
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license. We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you ca ...
Yardan
How to update TheGem ThemeClosed
Activation Problems in TheGem Theme.
Updated August 17, 2020 at 6:21am
4
Most recent comment from Oliver:ok, thank you for letting know
vijaykumarkvl
Site loads Chinese page with random redirection - WP TheGem Theme Recurring IssueClosed
Activation Problems in TheGem Theme.
Updated May 28, 2020 at 9:46am
2
Most recent comment from Oliver:Hi,
Seems your site had been hacked, take a look:https://wordpress.org/support/article/faq-my-site-was-hacked/
Orazio MAria Di Martino
Activation CodeClosed
Activation Problems in TheGem Theme.
Updated December 27, 2019 at 11:50am
6
Most recent comment from Oliver:Hi,pls. create new ticket in the activation problems category.
zzzt
Templete in TheGem ThemeClosed
Activation Problems in TheGem Theme.
Updated December 5, 2019 at 8:35am
2
Most recent comment from Oliver:Hi,
Interested in your theme - TheGem. Before buying, I would like to know all the templates presented in the demo are available for free or require additional payment?
Sure, free. Take a look:
https: ...
ddrizal
Can't Use Activation CodeClosed
Activation Problems in TheGem Theme.
Updated November 19, 2019 at 1:34pm
7
Most recent comment from Oliver:EmonDhar pls. check nowSh3ld0n replied in another ticket.
aleelin
You have exceeded the max.Closed
Activation Problems in TheGem Theme.
Updated August 30, 2019 at 8:40am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
Monica
Error Archivo style.cssClosed
Activation Problems in TheGem Theme.
Updated August 21, 2019 at 8:14am
2
Most recent comment from Oliver:Hi,pls. take a look:https://help.market.envato.com/hc/en-us/articles/202821510