Public Tickets
Monica
Error Archivo style.cssClosed
Activation Problems in TheGem Theme.
Updated August 21, 2019 at 8:14am
2
Most recent comment from Oliver:Hi,pls. take a look:https://help.market.envato.com/hc/en-us/articles/202821510
Gergely Jutasi
Activation problemClosed
Activation Problems in TheGem Theme.
Updated August 6, 2019 at 10:52am
2
Most recent comment from Oliver:Hi,We don't have such code in the theme, pls. create new ticket in thegem category with wp-admin and FTP access, we'll check your install.
Andrew Wood
Invalid purchase codeClosed
Activation Problems in TheGem Theme.
Updated June 21, 2019 at 8:01am
12
Most recent comment from Oliver:Ok, thank you for letting know, seems like there were some problem on the envato site.
ervin089
I have a questionClosed
Activation Problems in TheGem Theme.
Updated June 4, 2019 at 7:26am
2
Most recent comment from Oliver:Hi,pls. create the ticket in TheGem category (to verify your purchase code) and add few screenshots to describe what you need to make, thank you.
Dirk Klicker
TheGem ImportClosed
Activation Problems in TheGem Theme.
Updated May 24, 2019 at 12:16pm
2
Most recent comment from Oliver:Hi,Sorry?
Matt Benedict
Moved my website to another hosting server.Closed
Activation Problems in TheGem Theme.
Updated April 2, 2019 at 7:40am
2
Most recent comment from Oliver:Hi,Done, activate not your site.