Public Tickets
Mohan Krishna
Activation issueClosed
Activation Problems in TheGem Theme.
Updated September 19, 2023 at 8:22am
8
Most recent comment from Oliver:You're welcome!
rakishflycrew
Conducting changes to an exiting themeClosed
Activation Problems in TheGem Theme.
Updated September 11, 2023 at 3:57pm
2
Most recent comment from Oliver:Hi, as I can see at the moment you have installed TheGem WPBakery theme version, but you try to edit it with Elementor or Visual Composer. Kindly note: all these page builder - Elementor, Visual Comp ...
modraj
Activation CodeClosed
Activation Problems in TheGem Theme.
Updated August 20, 2023 at 7:26am
2
Most recent comment from Oliver:Hi, sure, simply use TheGem license manager to manage your licenses and activations as described here https://docs.codex-themes.com/article/295-license-terms
Joe
activation code not workingClosed
Activation Problems in TheGem Theme.
Updated August 14, 2023 at 6:19am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
Ben
Updating plugins & themeClosed
Activation Problems in TheGem Theme.
Updated August 9, 2023 at 6:42am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
seema
Issue with activation keyClosed
Activation Problems in TheGem Theme.
Updated August 3, 2023 at 12:19pm
6
Most recent comment from Oliver:please provide your site URL
Jeff
initial theme uploadClosed
Activation Problems in TheGem Theme.
Updated August 3, 2023 at 6:23am
2
Most recent comment from Oliver:Hi,Sorry for delay, please see docs:https://docs.codex-themes.com/article/296-installing-thegem-in-wordpress-admin
Julián Jiménez
I can't update the themeClosed
Activation Problems in TheGem Theme.
Updated August 1, 2023 at 9:02am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
Juliana
WPBakery not showing on Wordpress in published statusClosed
Activation Problems in TheGem Theme.
Updated July 21, 2023 at 6:27am
2
Most recent comment from Oliver:HI,Sorry for delay, can you provide wp-admin access? I'll check it out
CS-Service
Can't update TheGem ThemeClosed
Activation Problems in TheGem Theme.
Updated June 30, 2023 at 1:01pm
6
Most recent comment from Oliver:You're welcome!
alaaflow
activate LayerSliderClosed
Activation Problems in TheGem Theme.
Updated June 14, 2023 at 10:27am
4
Most recent comment from Oliver:Hi,Just ignore this message for now, wait a bit, soon plugin will be updated in our repository.
opanoti
never use the template on my madereco.co domainClosed
Activation Problems in TheGem Theme.
Updated June 1, 2023 at 6:05am
4
Most recent comment from Oliver:Welcome!
Pudis
Domain changeClosed
Activation Problems in TheGem Theme.
Updated May 10, 2023 at 6:35am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
AlykaAdmin
Unable to update Theme pluginsClosed
Activation Problems in TheGem Theme.
Updated April 26, 2023 at 10:49am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
[email protected]
Problèmes d'activation dans le thème TheGemClosed
Activation Problems in TheGem Theme.
Updated March 22, 2023 at 12:36pm
4
Most recent comment from Oliver:Welcome!