Public Tickets
[email protected]
You have exceeded the max. number of activationsClosed
Activation Problems in TheGem Theme.
Updated March 21, 2023 at 7:24am
2
Most recent comment from Oliver:Hi,What URL you can't activate?
[email protected]
activación del temaClosed
Activation Problems in TheGem Theme.
Updated March 15, 2023 at 7:49am
2
Most recent comment from Oliver:Hi,please provide site URL you can't activate.
Choum
Critical ErrorClosed
Activation Problems in TheGem Theme.
Updated March 1, 2023 at 11:14am
2
Most recent comment from Oliver:Hi, please provide wp-admin and FTP access, I'll check it out
arquit
woocommerceClosed
Activation Problems in TheGem Theme.
Updated February 22, 2023 at 9:32am
2
Most recent comment from Oliver:Hi,
For now you can just ignore this notices as it doesn’t have any impact on TheGem and its functionality, everything works fine without any conflicts. The update will be released very soon, we wil ...
Eric
The purchase code you have entered is not validClosed
Activation Problems in TheGem Theme.
Updated February 22, 2023 at 6:01am
4
Most recent comment from Oliver:Hi, kindly use TheGem license manager to manage your installations and activations https://codex-themes.com/thegem/license_manager/
Luke Bell
Demo RequestClosed
Activation Problems in TheGem Theme.
Updated February 8, 2023 at 11:40am
2
Most recent comment from Oliver:Hi,
Thank you very much for your request and your input. This suggestion sounds interesting indeed, I have forwarded this to our team and we will definitely discuss this topic for the future updates.
Chris
Disabling CommentsClosed
Activation Problems in TheGem Theme.
Updated January 24, 2023 at 6:11am
2
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
Temidayo Familoyo
licenseClosed
Activation Problems in TheGem Theme.
Updated January 24, 2023 at 4:53am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Yvette Greenway
Vanished Tabs from home pageClosed
Activation Problems in TheGem Theme.
Updated January 10, 2023 at 6:02am
4
Most recent comment from Oliver:Closed
Yvette Greenway
SITE DISRUPTION (2)Closed
Activation Problems in TheGem Theme.
Updated January 6, 2023 at 10:24am
1
Most recent comment from Yvette Greenway:Oliver, Nigel has fixed this for me, thank you. Please close tickets on this one, thanks
ABDUL
Theme errorClosed
Activation Problems in TheGem Theme.
Updated January 5, 2023 at 6:25am
2
Most recent comment from Oliver:Hi,Sorry for delay, please take a look:https://help.market.envato.com/hc/en-us/articles/202821510
ABDUL
Purchase a themeClosed
Activation Problems in TheGem Theme.
Updated January 4, 2023 at 12:13pm
2
Most recent comment from Oliver:HI,Happy new year, 1. Yes, sure, in a few clicks, take a look:https://codex-themes.com/thegem/documentation/#importing-demo-content2. Yes.
Martin3362
Activate after deregisterClosed
Activation Problems in TheGem Theme.
Updated December 15, 2022 at 10:49am
2
Most recent comment from Martin3362:Finally I fixed it. Thanks anyway
MANUEL ORDOÑEZ
CODE REGISTRATIONClosed
Activation Problems in TheGem Theme.
Updated December 15, 2022 at 8:32am
2
Most recent comment from Michael:HI!What site do you need to activate the theme on?
Alvin
Re registering theme licenseClosed
Activation Problems in TheGem Theme.
Updated December 13, 2022 at 7:28am
2
Most recent comment from Oliver:Hi,Should be working, can you check?