Public Tickets
agenziasitowebstudio Basile
Website is slowClosed
TheGem(Elementor)
Updated March 20, 2023 at 7:00am
2
Most recent comment from Oliver:HI,Please take a look:https://codex-themes.com/thegem/documentation/performance-optimizations/
STOLIVODKA
Product PagesClosed
TheGem(Elementor)
Updated March 17, 2023 at 7:58am
2
Most recent comment from Oliver:Hi,Deactivate title area here:https://uglye.wpcomstaging.com/wp-admin/admin.php?page=thegem-theme-options#/single-pages/product-pagehttps://screenrec.com/share/ys1cvKCRIH
hamid43
Section heightClosed
TheGem(Elementor)
Updated March 17, 2023 at 6:39am
3
Most recent comment from Oliver:Ok, thank you for letting know
rajeshkuttan
It about the licensenClosed
TheGem(Elementor)
Updated March 16, 2023 at 6:19am
4
Most recent comment from Oliver:Welcome!
Drouminex
Blog Post Slider not loadingClosed
TheGem(Elementor)
Updated March 15, 2023 at 6:19am
8
Most recent comment from Oliver:Don't hesitate to contact us if you need help
mateusz87szczepanczyk
Elementor error on home pageClosed
TheGem(Elementor)
Updated March 15, 2023 at 6:11am
3
Most recent comment from Oliver:Ok, thank you for letting know
switchtree
restricting user accessClosed
TheGem(Elementor)
Updated March 14, 2023 at 11:35am
4
Most recent comment from Oliver:Welcome!
alaaflow
The Plugin "Wordpress Page Widgets" has been removed from wordpress.org.Closed
TheGem(Elementor)
Updated March 14, 2023 at 10:42am
2
Most recent comment from Oliver:Hi,it's ok, now it's updating from our own repository.
Danica
Pugin problemsClosed
TheGem(Elementor)
Updated March 14, 2023 at 9:44am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket.
itsonions
Elementor not opening upClosed
TheGem(Elementor)
Updated March 14, 2023 at 7:24am
2
Most recent comment from Oliver:Hi,Sorry for delay, can you deactivate third-party plugins? Can you provide FTP access to the site?
waleedahmedmind
Color problemClosed
TheGem(Elementor)
Updated March 10, 2023 at 4:56am
4
Most recent comment from Oliver:You are welcome!
STOLIVODKA
Title Area & Product PagesClosed
TheGem(Elementor)
Updated March 9, 2023 at 10:34am
2
Most recent comment from Oliver:Hi,I can't login admin dashboard with the data you provided, can you check?
Rocko_Bar
PreloaderClosed
TheGem(Elementor)
Updated March 9, 2023 at 10:33am
9
Most recent comment from Oliver:You're welcome!
thefuriousmaker
Top areaClosed
TheGem(Elementor)
Updated March 6, 2023 at 6:09am
2
Most recent comment from Oliver:Hi,Use header builder to make it:https://codex-themes.com/thegem/documentation/header-builder/
llukamatej2004
sidebar filterClosed
TheGem(Elementor)
Updated March 5, 2023 at 10:02am
8
Most recent comment from Oliver:Welcome!