Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay

Public Tickets

hwcomsro Update to latest themeClosed   TheGem(Elementor)   Updated January 5, 2023 at 6:12am   4 Most recent comment from Oliver:You are welcome Kaycp Mobile ViewClosed   TheGem(Elementor)   Updated January 4, 2023 at 6:52am   6 Most recent comment from Oliver:Ok, thank you for letting know Celia Ferreira import a table from theGem "Lists & Tables"Closed   TheGem(Elementor)   Updated January 3, 2023 at 12:18pm   2 Most recent comment from Oliver:Hi Celia, please go to TheGem -> Demo Import https://prnt.sc/YpAQNh0hhgMW and scroll down to this demo https://prnt.sc/NEp_UYZSo9vS . Click on it and select the second option https://prnt.sc/a1 ... Cartmenezz Slow shop loading timeClosed   TheGem(Elementor)   Updated December 30, 2022 at 6:02am   2 Most recent comment from Oliver:Ok, thank you for letting know vaibhav activation of thegemClosed   TheGem(Elementor)   Updated December 29, 2022 at 8:35am   2 Most recent comment from Oliver:Hi,Should be working, can you check? Gkumar Not able to change this background imageClosed   TheGem(Elementor)   Updated December 28, 2022 at 7:34am   2 Most recent comment from Oliver:Hi,Take a look: adamjones1 ReCAPTCHA 3Closed   TheGem(Elementor)   Updated December 27, 2022 at 8:55am   14 Most recent comment from Michael:You are using a third-party plugin to add reCAPTCHA. In order to check whether TheGem theme is the cause of this problem, you need to check the functionality of this function with the default Wordspre ... Kattia Bolanos Pop UpClosed   TheGem(Elementor)   Updated December 24, 2022 at 7:06am   2 Most recent comment from Michael:Hi Kattia, yes, sure, TheGem has Popups Builder, no need to use any third-party plugins. Please check: https://codex-themes.com/thegem/documentation/thegem-popups-builder/  Gkumar Language menu need to be removeClosed   TheGem(Elementor)   Updated December 23, 2022 at 12:53pm   2 Most recent comment from Michael:HI! You need to edit the Header templates: https://thesportscart.in/wp-admin/edit.php?post_type=thegem_templates&templates_type=header Gkumar Menu is not working and banner is brakingClosed   TheGem(Elementor)   Updated December 23, 2022 at 9:26am   2 Most recent comment from Michael:HI!The header on this installation is created with the Header Builder and if you want to set up a new menu, you need to use these settings.https://thesportscart.in/wp-admin/post.php?post=20&action=ele ... Hed WP RocketClosed   TheGem(Elementor)   Updated December 20, 2022 at 2:29pm   6 Most recent comment from Michael:You're welcome!Please contact us if you have any questions. infinityskills Theme Issue displayClosed   TheGem(Elementor)   Updated December 20, 2022 at 11:43am   7 Most recent comment from Michael:Please contact us if you have any questions.Have a nice day! Drouminex Social Sharing Icons in PostsClosed   TheGem(Elementor)   Updated December 19, 2022 at 10:25am   7 Most recent comment from Michael:You're welcome!Have a nice day! Burdon Krisztián wishlistClosed   TheGem(Elementor)   Updated December 16, 2022 at 7:44am   6 Most recent comment from Michael:All translation files are in /wp-content/themes/thegem/languages/ folder. alexmanzo Update CrashedClosed   TheGem(Elementor)   Updated December 16, 2022 at 7:36am   5 Most recent comment from Michael:HI!We are glad you found a solution to your problem. Other users have no problems with upgrading to the latest version of the theme. If you have any questions, feel free to contact us.Have a nice da ...