Public Tickets
infinityskills
Theme Issue displayClosed
TheGem(Elementor)
Updated December 20, 2022 at 11:43am
7
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Drouminex
Social Sharing Icons in PostsClosed
TheGem(Elementor)
Updated December 19, 2022 at 10:25am
7
Most recent comment from Michael:You're welcome!Have a nice day!
Burdon Krisztián
wishlistClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:44am
6
Most recent comment from Michael:All translation files are in /wp-content/themes/thegem/languages/ folder.
alexmanzo
Update CrashedClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:36am
5
Most recent comment from Michael:HI!We are glad you found a solution to your problem. Other users have no problems with upgrading to the latest version of the theme. If you have any questions, feel free to contact us.Have a nice da ...
songsmash
Woo Checkout PageClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:22am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
elajosu88
LicenciaClosed
TheGem(Elementor)
Updated December 15, 2022 at 12:24pm
2
Most recent comment from Michael:HI!Please read this article:https://codex-themes.com/thegem/documentation/#license-terms
songsmash
WooCommerce Image sizeClosed
TheGem(Elementor)
Updated December 14, 2022 at 7:47am
2
Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?
amit00089
adding blog pageClosed
TheGem(Elementor)
Updated December 12, 2022 at 1:14pm
2
Most recent comment from Oliver:HI,Sorry for delay, you can import example in the blocks plugin, take a look:https://codex-themes.com/thegem/documentation/blocks
waelgalal
Blogs not justifyClosed
TheGem(Elementor)
Updated December 12, 2022 at 9:32am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
Torben Schröder
Update schlägt fehl weil TheGem angeblich nicht aktiviert ist.Closed
TheGem(Elementor)
Updated December 9, 2022 at 2:24pm
4
Most recent comment from Oliver:Welcome!
Kowin
How to add LINE App iconClosed
TheGem(Elementor)
Updated December 8, 2022 at 10:06am
4
Most recent comment from Oliver:Hi,
Add custom icon (don't add icon there) with class lime and then this CSS code with your image URL:
i.socials-item-icon.lime {
background-image: url(YOUR_SVG_URL);
background-size: co ...
jknetdesign
The page isn’t redirecting properlyClosed
TheGem(Elementor)
Updated December 7, 2022 at 2:53pm
2
Most recent comment from Oliver:Hi,Can you deactivate third-party plugins and check is the issue still there?
Gergő Győri
footer link - bugClosed
TheGem(Elementor)
Updated December 7, 2022 at 2:38pm
4
Most recent comment from Oliver:Welcome!
weekc
There is something wrong with my themeClosed
TheGem(Elementor)
Updated December 7, 2022 at 9:31am
2
Most recent comment from Oliver:Hi,please take a look: https://codex-themes.com/thegem/documentation/#downloading-thegemTo get an access to both theme versions, you need to login to your themeforest account, go to “Download” ca ...
Nesli
Footer Bottom AreaClosed
TheGem(Elementor)
Updated December 6, 2022 at 12:35pm
4
Most recent comment from Oliver:Welcome!