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Public Tickets

Harouna LicenceClosed   TheGem(Elementor)   Updated December 1, 2022 at 7:52am   2 Most recent comment from Oliver:Hi, take a look: https://codex-themes.com/thegem/documentation/#license-terms One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. lo ... Arturas How to disable links on portfolio pictrures?Closed   TheGem(Elementor)   Updated November 28, 2022 at 9:39am   2 Most recent comment from Oliver:Hi,Can you give me link to the page with your PF? I need to see your settings. jacure button animationClosed   TheGem(Elementor)   Updated November 22, 2022 at 1:31pm   2 Most recent comment from Oliver:HI! Try to add this one and check: body .product-page__wrapper form.cart .gem-button { line-height: 1; }   Lindsey Ross Meta descriptionsClosed   TheGem(Elementor)   Updated November 18, 2022 at 8:29am   4 Most recent comment from Oliver:Hi,pls. take a look:https://yoast.com/features/meta-descriptions/You should use SEO plugin to add it. suessi222 Fatal Error on welcome page and plugin installation not possible (editing not possible either)Closed   TheGem(Elementor)   Updated November 15, 2022 at 6:53am   2 Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access vivianavavaki Team (thegem element)Closed   TheGem(Elementor)   Updated November 12, 2022 at 12:27pm   2 Most recent comment from Oliver:Hi,Sorry, this feature is not available in the Elementor theme, there used the WPBackery theme version and pagination contaner shortcode.. guidagiuseppe70 Alert message in THEGEM 5.6.1Closed   TheGem(Elementor)   Updated November 9, 2022 at 1:34pm   4 Most recent comment from Oliver:You're welcome! modifoo Changing footer textClosed   TheGem(Elementor)   Updated November 4, 2022 at 12:19pm   2 Most recent comment from Oliver:Hi,Take a look:https://screenrec.com/share/GPa8rLznX6 zietlowmedia Header doesnt change / Is buggedClosed   TheGem(Elementor)   Updated November 3, 2022 at 12:00pm   4 Most recent comment from Oliver:You're welcome! Buyoka Wordpress Page Widgets plugin not getting installedClosed   TheGem(Elementor)   Updated October 29, 2022 at 11:32am   2 Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access, I'll check it out JalalShah1 Webiste LayoutClosed   TheGem(Elementor)   Updated October 17, 2022 at 9:29am   7 Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket.  binyamg Compatible Elementor VersionClosed   TheGem(Elementor)   Updated October 17, 2022 at 7:05am   2 Most recent comment from Oliver:Hi,pls. wait a bit, we're testing, after we make sure everything is ok you will be able to update plugin.  joeun menu or elementorClosed   TheGem(Elementor)   Updated October 14, 2022 at 8:59am   2 Most recent comment from Oliver:Hi,Can you provide wp-admin access? Arshdeep Gem Theme SupportClosed   TheGem(Elementor)   Updated October 13, 2022 at 7:09am   2 Most recent comment from Oliver:Hi,Sorry, can you make few screenshots to describe the issue in details? giuseppedb Conflict with Revolution sliderClosed   TheGem(Elementor)   Updated October 5, 2022 at 6:46am   2 Most recent comment from Oliver:Hi,Sorry for delay, can you check it now?