Public Tickets
Harouna
LicenceClosed
TheGem(Elementor)
Updated December 1, 2022 at 7:52am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Arturas
How to disable links on portfolio pictrures?Closed
TheGem(Elementor)
Updated November 28, 2022 at 9:39am
2
Most recent comment from Oliver:Hi,Can you give me link to the page with your PF? I need to see your settings.
jacure
button animationClosed
TheGem(Elementor)
Updated November 22, 2022 at 1:31pm
2
Most recent comment from Oliver:HI!
Try to add this one and check:
body .product-page__wrapper form.cart .gem-button {
line-height: 1;
}
Lindsey Ross
Meta descriptionsClosed
TheGem(Elementor)
Updated November 18, 2022 at 8:29am
4
Most recent comment from Oliver:Hi,pls. take a look:https://yoast.com/features/meta-descriptions/You should use SEO plugin to add it.
suessi222
Fatal Error on welcome page and plugin installation not possible (editing not possible either)Closed
TheGem(Elementor)
Updated November 15, 2022 at 6:53am
2
Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access
vivianavavaki
Team (thegem element)Closed
TheGem(Elementor)
Updated November 12, 2022 at 12:27pm
2
Most recent comment from Oliver:Hi,Sorry, this feature is not available in the Elementor theme, there used the WPBackery theme version and pagination contaner shortcode..
guidagiuseppe70
Alert message in THEGEM 5.6.1Closed
TheGem(Elementor)
Updated November 9, 2022 at 1:34pm
4
Most recent comment from Oliver:You're welcome!
modifoo
Changing footer textClosed
TheGem(Elementor)
Updated November 4, 2022 at 12:19pm
2
Most recent comment from Oliver:Hi,Take a look:https://screenrec.com/share/GPa8rLznX6
zietlowmedia
Header doesnt change / Is buggedClosed
TheGem(Elementor)
Updated November 3, 2022 at 12:00pm
4
Most recent comment from Oliver:You're welcome!
Buyoka
Wordpress Page Widgets plugin not getting installedClosed
TheGem(Elementor)
Updated October 29, 2022 at 11:32am
2
Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access, I'll check it out
JalalShah1
Webiste LayoutClosed
TheGem(Elementor)
Updated October 17, 2022 at 9:29am
7
Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket.
binyamg
Compatible Elementor VersionClosed
TheGem(Elementor)
Updated October 17, 2022 at 7:05am
2
Most recent comment from Oliver:Hi,pls. wait a bit, we're testing, after we make sure everything is ok you will be able to update plugin.
joeun
menu or elementorClosed
TheGem(Elementor)
Updated October 14, 2022 at 8:59am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Arshdeep
Gem Theme SupportClosed
TheGem(Elementor)
Updated October 13, 2022 at 7:09am
2
Most recent comment from Oliver:Hi,Sorry, can you make few screenshots to describe the issue in details?
giuseppedb
Conflict with Revolution sliderClosed
TheGem(Elementor)
Updated October 5, 2022 at 6:46am
2
Most recent comment from Oliver:Hi,Sorry for delay, can you check it now?