Public Tickets
markvdam
Unable to verify purchase codeClosed
TheGem(Elementor)
Updated May 2, 2022 at 6:32am
2
Most recent comment from Oliver:Ok, thank you for letting know
Ali
This theme demos pages are not instaling properlyClosed
TheGem(Elementor)
Updated April 28, 2022 at 12:46pm
13
Most recent comment from Oliver:Replied in the ticket.
STLChangeFTF
Text BreakingClosed
TheGem(Elementor)
Updated April 28, 2022 at 6:46am
4
Most recent comment from Oliver:You're welcome!
SonjaLotz
Featured Properties on Home Page out of alignmentClosed
TheGem(Elementor)
Updated April 28, 2022 at 6:43am
4
Most recent comment from Oliver:You're welcome!
Sophie_Digital_Solutions
problem with templateClosed
TheGem(Elementor)
Updated April 28, 2022 at 6:43am
4
Most recent comment from Oliver:Hi,
pls. provide wp-admin access
Sascha Klein
Question about Overlay Holder in DemoClosed
TheGem(Elementor)
Updated April 27, 2022 at 6:40am
4
Most recent comment from Michael:Unfortunately, this functionality is not available to users.
BogossConstruct Sergiu
errorClosed
TheGem(Elementor)
Updated April 26, 2022 at 7:53am
4
Most recent comment from Oliver:HI,Sorry for delay, replied there.
Jessica
Elementor and Gem conflictClosed
TheGem(Elementor)
Updated April 25, 2022 at 10:28am
4
Most recent comment from Michael:Please change these values:https://new.racetothesun.co.za/wp-admin/admin.php?page=thegem-dashboard-welcome
Ziad
Demo missingClosed
TheGem(Elementor)
Updated April 24, 2022 at 1:33pm
7
Most recent comment from Ziad:Hi Oliver, I think it's good, I found it. I will try it and let you know.Thank you very much for your help!Ziad
23desarrollos
- New animations for TheGem Button elementClosed
TheGem(Elementor)
Updated April 22, 2022 at 10:55am
2
Most recent comment from Oliver:Hi,just check the button widget, you will see there new tab for animation.
hoytchick
Theme optionsClosed
TheGem(Elementor)
Updated April 21, 2022 at 1:52pm
4
Most recent comment from Oliver:Hi,you need to set menu type build-in header:https://screenrec.com/share/QtePwL3cj9Also pls. take a look:https://codex-themes.com/thegem/documentation/header-builder/
23desarrollos
change font family generalClosed
TheGem(Elementor)
Updated April 21, 2022 at 6:27am
4
Most recent comment from Oliver:Welcome!
natirmoreno
Configure product page with sidebarClosed
TheGem(Elementor)
Updated April 19, 2022 at 1:25pm
5
Most recent comment from Oliver:Ok, thank you for letting know
happy_branding
h3 tag on products instead of H1Closed
TheGem(Elementor)
Updated April 18, 2022 at 11:34am
2
Most recent comment from Oliver:HI,pls. give me wp-admin and FTP access
Scott
Site loading slowly... slower that ESPN and other graphics-intensive sitesClosed
TheGem(Elementor)
Updated April 13, 2022 at 6:45am
6
Most recent comment from Oliver:You're welcome!