Public Tickets
STLChangeFTF
Header Color IssueClosed
TheGem(Elementor)
Updated April 1, 2022 at 7:06am
10
Most recent comment from Oliver:You're welcome!
Cristianmedia
Problem occured while processing the ajax requestClosed
TheGem(Elementor)
Updated March 30, 2022 at 11:09am
7
Most recent comment from Oliver:Hi,pls. contact your hoster and ask him to check this issue
Alexi De Los Santos Fermin
Demo in localhostClosed
TheGem(Elementor)
Updated March 27, 2022 at 8:18am
3
Most recent comment from Oliver:Hi,Can you make screenshot what do you have in the wp-content folder?
Scott
Non-urgent LayerSlider slider update issueClosed
TheGem(Elementor)
Updated March 24, 2022 at 6:45am
8
Most recent comment from Oliver:Hi.ok.
kevmitch333
The Gem Conference Demo featureClosed
TheGem(Elementor)
Updated March 23, 2022 at 11:09am
8
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Barbara Baar
child themesClosed
TheGem(Elementor)
Updated March 22, 2022 at 9:01am
2
Most recent comment from Oliver:Hi,You don't need make a child theme manually yourself, you can find it in the archive you downloaded from the theme forest. Take a look to the folder Child_Theme
Grossmann_Projektentwicklungs_GmbH
Demo Import stuck at 99.9Closed
TheGem(Elementor)
Updated March 22, 2022 at 6:30am
4
Most recent comment from Oliver:ok, thank you for letting know
Scott
Header error. Please help.Closed
TheGem(Elementor)
Updated March 21, 2022 at 10:24am
3
Most recent comment from Oliver:Closed, thank you for letting know
digitalienio
Demo Import Stuck at 76%Closed
TheGem(Elementor)
Updated March 20, 2022 at 11:42am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin and FTP access?
Gerald Bertet-Pilon Nicolas
An error occurred while updating LayerSlider: Update package not available.Closed
TheGem(Elementor)
Updated March 20, 2022 at 11:34am
5
Most recent comment from Oliver:Hi,
Pls. wait a bit, we're testing it on compatibility with the theme, soon will be updated in our repository.
giuseppedb
Sticky menu heightClosed
TheGem(Elementor)
Updated March 12, 2022 at 12:34pm
7
Most recent comment from Oliver:Welcome!
StoneDivisionMarketing
Recent Posts Widget - Image ThumbsClosed
TheGem(Elementor)
Updated March 10, 2022 at 6:40am
2
Most recent comment from Oliver:Hi,Sorry for delay, pls. update theme to the last version, this issue already fixed.
idplus
How to use Elementor's theme builderClosed
TheGem(Elementor)
Updated March 10, 2022 at 6:39am
3
Most recent comment from Oliver:Also you can use this plugin:https://proelements.org/it's free.
Gestion_RRHH
White space above slider in the homepageClosed
TheGem(Elementor)
Updated March 9, 2022 at 7:18am
5
Most recent comment from Michael:Sorry, I don't see any questions.Try to clear your site cache.
kenneth0426
Setting sidebar in blog postClosed
TheGem(Elementor)
Updated March 4, 2022 at 10:08am
2
Most recent comment from Michael:HI!Yes of course, you can do it in the Theme Options.