Public Tickets
Scott
Header error. Please help.Closed
TheGem(Elementor)
Updated March 21, 2022 at 10:24am
3
Most recent comment from Oliver:Closed, thank you for letting know
digitalienio
Demo Import Stuck at 76%Closed
TheGem(Elementor)
Updated March 20, 2022 at 11:42am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin and FTP access?
Gerald Bertet-Pilon Nicolas
An error occurred while updating LayerSlider: Update package not available.Closed
TheGem(Elementor)
Updated March 20, 2022 at 11:34am
5
Most recent comment from Oliver:Hi,
Pls. wait a bit, we're testing it on compatibility with the theme, soon will be updated in our repository.
giuseppedb
Sticky menu heightClosed
TheGem(Elementor)
Updated March 12, 2022 at 12:34pm
7
Most recent comment from Oliver:Welcome!
StoneDivisionMarketing
Recent Posts Widget - Image ThumbsClosed
TheGem(Elementor)
Updated March 10, 2022 at 6:40am
2
Most recent comment from Oliver:Hi,Sorry for delay, pls. update theme to the last version, this issue already fixed.
idplus
How to use Elementor's theme builderClosed
TheGem(Elementor)
Updated March 10, 2022 at 6:39am
3
Most recent comment from Oliver:Also you can use this plugin:https://proelements.org/it's free.
Gestion_RRHH
White space above slider in the homepageClosed
TheGem(Elementor)
Updated March 9, 2022 at 7:18am
5
Most recent comment from Michael:Sorry, I don't see any questions.Try to clear your site cache.
kenneth0426
Setting sidebar in blog postClosed
TheGem(Elementor)
Updated March 4, 2022 at 10:08am
2
Most recent comment from Michael:HI!Yes of course, you can do it in the Theme Options.
Elon
How can change first page information?Closed
TheGem(Elementor)
Updated February 23, 2022 at 8:21am
5
Most recent comment from Michael:You can find slider here:Also you need edit menus:Also please read the documentation:https://codex-themes.com/thegem/documentation/
food2multimedia
Changes on layoutClosed
TheGem(Elementor)
Updated February 21, 2022 at 8:11am
2
Most recent comment from Michael:HI!
pls. use following css:
#page.layout-boxed {
box-shadow: none !important;
}
danielastudillo
Duplicate Portfolio ItemClosed
TheGem(Elementor)
Updated February 21, 2022 at 6:34am
2
Most recent comment from Oliver:Hi,
Sorry for delay, you can use this plugin:
https://wordpress.org/plugins/duplicate-post/
dame luthas
Unable to download demo contentClosed
TheGem(Elementor)
Updated February 20, 2022 at 8:52am
2
Most recent comment from Oliver:Hi, looks like a firewall on your server blocking requests to democontent.codex-themes.com (ip: 142.44.212.145). Please contact your server admin and ask them to whitelist this domain/ip. Thank you
ktsolakidis
Sorting in Portfolio GridClosed
TheGem(Elementor)
Updated February 11, 2022 at 11:27am
4
Most recent comment from Michael:Use large values, such as 99, 100, 101... so that you can add a portfolio item from the side you want.
centaurass
One-click ImportClosed
TheGem(Elementor)
Updated February 11, 2022 at 9:16am
3
Most recent comment from Seraphero:How did you solved the problem, I have the same issue.
harlock75
Woocommerce labelsClosed
TheGem(Elementor)
Updated February 1, 2022 at 2:42pm
4
Most recent comment from Michael:You're welcome!Have a nice day!