Public Tickets
chanukarck
CSS ConflictClosed
TheGem(Elementor)
Updated May 6, 2021 at 2:27pm
11
Most recent comment from Michael:Have a nice day!
harlock75
Elementor malfunctionClosed
TheGem(Elementor)
Updated May 3, 2021 at 1:19pm
7
Most recent comment from Oliver:You're welcome!
HalloweenHub
Product Grid / Quick ViewClosed
TheGem(Elementor)
Updated May 3, 2021 at 8:13am
2
Most recent comment from Michael:HI!Unfortunately, at the moment there is no such functionality in the elements of the theme, but soon we will release an update in which this functionality will be available.
HalloweenHub
Product Slider - Best Sellers?Closed
TheGem(Elementor)
Updated April 30, 2021 at 9:45am
2
Most recent comment from Michael:HI!Unfortunately, there is no such functionality in the theme at the moment.
alexmendivil23
TheGem Theme Elements (for Elementor) is causing elementor does not work as expectedClosed
TheGem(Elementor)
Updated April 30, 2021 at 8:37am
5
Most recent comment from Oliver:Hi,ok, thank you for letting know
alexmendivil23
Cannot activate license in stgClosed
TheGem(Elementor)
Updated April 30, 2021 at 8:34am
5
Most recent comment from Oliver:Ok, thank you for letting know
barnegat16
News Page FeedClosed
TheGem(Elementor)
Updated April 29, 2021 at 12:29pm
4
Most recent comment from Oliver:Hi,Here - no. pls. give me wp-admin access, I'll make the demo for you.
pmamarandi
Activation licence errorClosed
TheGem(Elementor)
Updated April 29, 2021 at 8:43am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
pmamarandi
Exceeded the max. number of activations. Error (E06)Closed
TheGem(Elementor)
Updated April 29, 2021 at 8:43am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
fjs138
edit footerClosed
TheGem(Elementor)
Updated April 28, 2021 at 9:37am
2
Most recent comment from Michael:HI!You need to edit the Footer menu in the menu settings.
colakkubilay
HEADER MENU WITH DYNAMIC BEHAVIOR FOR DOWN SCROLL AND UP SCROLLClosed
TheGem(Elementor)
Updated April 27, 2021 at 8:16am
2
Most recent comment from Michael:HI!You need to disable Fixed Header:https://codex-themes.com/thegem/documentation/#navigation-layouts-styles
chanukarck
Home page headerClosed
TheGem(Elementor)
Updated April 26, 2021 at 8:38am
2
Most recent comment from Oliver:Hi,You should enable page preloader to hide this jump..
JamieAtherton
One Page MenuClosed
TheGem(Elementor)
Updated April 20, 2021 at 12:56pm
6
Most recent comment from Michael:You're welcome!Have a nice day!
thefuriousmaker
How to customise menu with a centered logoClosed
TheGem(Elementor)
Updated April 20, 2021 at 11:27am
2
Most recent comment from Michael:HI!Unfortunately no, the logo is automatically positioned between the same number of menu items, you cannot customize the position of the logo.
chanukarck
core web vitalsClosed
TheGem(Elementor)
Updated April 19, 2021 at 7:45am
16
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.