Public Tickets
chanukarck
Website speedupClosed
TheGem(Elementor)
Updated July 2, 2021 at 7:34am
2
Most recent comment from Oliver:Hi,Take a look:Increasing Pagespeed
buildge
Dynamic header linksClosed
TheGem(Elementor)
Updated June 30, 2021 at 9:12am
2
Most recent comment from Michael:HI!Please watch this video:
Marvin
Top Bar Button - Font + Font Size + Weight - Customize?!Closed
TheGem(Elementor)
Updated June 25, 2021 at 12:31pm
4
Most recent comment from Oliver:HI!
CSS example:
.top-area .gem-button.gem-button-style-outline {
font-family: 'Source Sans Pro';
font-size: 20px;
font-weight: 500;
}
KI69EATH
Menus BrokenClosed
TheGem(Elementor)
Updated June 24, 2021 at 1:29pm
6
Most recent comment from Oliver:it's a bit another setting, I'm sure it's cached. in any case, use my CSS code, it's a good workaround this will work and won't give you any problems in the future.
FotG
customisationClosed
TheGem(Elementor)
Updated June 24, 2021 at 10:53am
4
Most recent comment from Michael:Yes, indeed, I thought I had already answered your questions regarding Custom Footer, sorry.
Marvin
Demo content photos/images License inlcuded?Closed
TheGem(Elementor)
Updated June 24, 2021 at 9:20am
4
Most recent comment from Oliver:images from here:https://www.freepik.com/
FotG
customisationClosed
TheGem(Elementor)
Updated June 23, 2021 at 10:57am
2
Most recent comment from Michael:HI!Please read https://codexthemes.ticksy.com/ticket/2808500/ ticket.
Mwijaya20 Wijaya
Issue When Install The Demo ImportClosed
TheGem(Elementor)
Updated June 21, 2021 at 11:29am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied there.
JPatrick2323
Demo Import. ErrorClosed
TheGem(Elementor)
Updated June 18, 2021 at 8:55am
2
Most recent comment from Michael:HI!Please read https://codexthemes.ticksy.com/ticket/2804781/ ticket.
SammyJeany86
Variation Image not updating when variation selectedClosed
TheGem(Elementor)
Updated June 18, 2021 at 8:54am
2
Most recent comment from Michael:HI!Please temporarily disable third-party plugins on your site to exclude their influence on this problem.
michelecarbone1
Product variations image not refreshingClosed
TheGem(Elementor)
Updated June 17, 2021 at 2:04pm
4
Most recent comment from Oliver:Hi SammyJeany86,pls. create new ticket with wp-admin access, we'll check it out
Louis Lapointe
navigation dots colorClosed
TheGem(Elementor)
Updated June 17, 2021 at 9:54am
4
Most recent comment from Oliver:Weclome!
rahilmehta
Changing Header ImageClosed
TheGem(Elementor)
Updated June 15, 2021 at 9:44am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access? I need to see your settings
Christine
Demo Import - pages look weirdClosed
TheGem(Elementor)
Updated June 9, 2021 at 1:38pm
7
Most recent comment from Oliver:HI,Try to make database reset, with this plugin:https://wordpress.org/plugins/wordpress-database-reset/Check your PHP limits:Recommended PHP SettingsAnd then start import again.
Kevin
Social Media IconClosed
TheGem(Elementor)
Updated June 7, 2021 at 8:35am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access?