Public Tickets
FotG
FaviconClosed
TheGem(Elementor)
Updated August 12, 2021 at 10:24am
4
Most recent comment from Oliver:HI,Can you install this plugin:https://wordpress.org/plugins/really-simple-ssl/And check is the issue still there?
Valérie Nomain
direct linkClosed
TheGem(Elementor)
Updated August 9, 2021 at 7:21am
2
Most recent comment from Oliver:Hi,Take a look:https://codex-themes.com/thegem/documentation/#one-page-website
aneeshmangla
Onepage & ScrollersClosed
TheGem(Elementor)
Updated August 9, 2021 at 7:20am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access?
Noctris
Current Year Shortcode or CodeClosed
TheGem(Elementor)
Updated August 6, 2021 at 11:49am
6
Most recent comment from Oliver:Ok, thank you, we'll add it to theme theme in the future theme updates
FotG
customisationClosed
TheGem(Elementor)
Updated August 3, 2021 at 1:19pm
2
Most recent comment from Oliver:HI,Testing it now, I hope very soon...
Aran
GuideClosed
TheGem(Elementor)
Updated August 2, 2021 at 6:41am
5
Most recent comment from Oliver:Welcome!
xywe
Just a questionClosed
TheGem(Elementor)
Updated July 29, 2021 at 2:02pm
4
Most recent comment from Oliver:Weclome!
Анастасия Хохлова
items in the cart are not visibleClosed
TheGem(Elementor)
Updated July 27, 2021 at 6:35pm
1
Most recent comment from Анастасия Хохлова:Проблема решена
Jeffrey Garner
Mobile Display Cutting Off Header LogoClosed
TheGem(Elementor)
Updated July 27, 2021 at 7:34am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access?
FotG
customisation product pageClosed
TheGem(Elementor)
Updated July 23, 2021 at 11:59am
6
Most recent comment from Oliver:Hi,No, don't use elementor footer, this won't work in the theme, use our custom footer.
FotG
updatesClosed
TheGem(Elementor)
Updated July 23, 2021 at 11:47am
6
Most recent comment from Oliver:Welcome!
VAMSHI
No Private Ticket responses till date - 2 days overClosed
TheGem(Elementor)
Updated July 19, 2021 at 7:49am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied there.
Taylor
Issue Import TheGem Demo Import (for Elemantor)Closed
TheGem(Elementor)
Updated July 18, 2021 at 12:17pm
2
Most recent comment from Oliver:HI,pls. give me wp-admin access, I'll check it out
Tsalex09
slow loadingClosed
TheGem(Elementor)
Updated July 14, 2021 at 12:56pm
2
Most recent comment from Oliver:Hi,Take a look:Increasing Pagespeed
Noctris
Icons in MenuClosed
TheGem(Elementor)
Updated July 12, 2021 at 7:34am
2
Most recent comment from Oliver:Hi,Sorry, from the box we don't have this feature, the simples way will be add it via CSS and :before
#primary-menu.no-responsive>li>a:before {
content: '111'
font-fa ...