Public Tickets
FotG
customisationClosed
TheGem(Elementor)
Updated June 23, 2021 at 10:57am
2
Most recent comment from Michael:HI!Please read https://codexthemes.ticksy.com/ticket/2808500/ ticket.
Mwijaya20 Wijaya
Issue When Install The Demo ImportClosed
TheGem(Elementor)
Updated June 21, 2021 at 11:29am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied there.
JPatrick2323
Demo Import. ErrorClosed
TheGem(Elementor)
Updated June 18, 2021 at 8:55am
2
Most recent comment from Michael:HI!Please read https://codexthemes.ticksy.com/ticket/2804781/ ticket.
SammyJeany86
Variation Image not updating when variation selectedClosed
TheGem(Elementor)
Updated June 18, 2021 at 8:54am
2
Most recent comment from Michael:HI!Please temporarily disable third-party plugins on your site to exclude their influence on this problem.
michelecarbone1
Product variations image not refreshingClosed
TheGem(Elementor)
Updated June 17, 2021 at 2:04pm
4
Most recent comment from Oliver:Hi SammyJeany86,pls. create new ticket with wp-admin access, we'll check it out
Louis Lapointe
navigation dots colorClosed
TheGem(Elementor)
Updated June 17, 2021 at 9:54am
4
Most recent comment from Oliver:Weclome!
rahilmehta
Changing Header ImageClosed
TheGem(Elementor)
Updated June 15, 2021 at 9:44am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access? I need to see your settings
Christine
Demo Import - pages look weirdClosed
TheGem(Elementor)
Updated June 9, 2021 at 1:38pm
7
Most recent comment from Oliver:HI,Try to make database reset, with this plugin:https://wordpress.org/plugins/wordpress-database-reset/Check your PHP limits:Recommended PHP SettingsAnd then start import again.
Kevin
Social Media IconClosed
TheGem(Elementor)
Updated June 7, 2021 at 8:35am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access?
joelcmellor
Search Result PageClosed
TheGem(Elementor)
Updated June 7, 2021 at 8:35am
6
Most recent comment from Oliver:HI,You can copy:/wp-content/themes/thegem/search.phpTo the child theme and make the changes you need there.
chanukarck
Backend errorClosed
TheGem(Elementor)
Updated June 2, 2021 at 7:21am
2
Most recent comment from Oliver:Hi,pls. give me FTP access.
Giorgia
change demoClosed
TheGem(Elementor)
Updated May 19, 2021 at 1:07pm
2
Most recent comment from Michael:HI!Please watch this video from the second minute:
Valérie Nomain
demoClosed
TheGem(Elementor)
Updated May 17, 2021 at 11:15am
2
Most recent comment from Michael:HI!1) Please use this article:https://elementor.com/help/template-library/2) Unfortunately, Slider Revolution currently does not have such functionality.
pwbullock
Plug-In InstallationClosed
TheGem(Elementor)
Updated May 13, 2021 at 7:18am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
marchanddesel
Custom icon in headings with Elementor versionClosed
TheGem(Elementor)
Updated May 12, 2021 at 1:05pm
4
Most recent comment from Michael:Unfortunately, the only way is to use different Custom Titles for each individual page.