Public Tickets
Sarah Hawkins
FontsClosed
TheGem (WPBakery)
Updated August 5, 2019 at 2:24pm
8
Most recent comment from Oliver:Hi,pls. create the separate ticket with wp-admin access.
abolmagd
number of activationClosed
TheGem (WPBakery)
Updated August 5, 2019 at 1:31pm
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
luvindiya
Product TileClosed
TheGem (WPBakery)
Updated August 5, 2019 at 12:23pm
7
Most recent comment from Oliver:You're welcome!
patrickpss
translate Plugins TheGem Theme Elements thegem.potClosed
TheGem (WPBakery)
Updated August 5, 2019 at 10:50am
10
Most recent comment from Oliver:You're welcome!
tdellaringa
Post titleClosed
Scalia
Updated August 5, 2019 at 8:55am
2
Most recent comment from Oliver:Hi,Can you make screenshot how it should look like?
merakida
logo slider in thegem themeClosed
TheGem (WPBakery)
Updated August 5, 2019 at 8:52am
2
Most recent comment from Oliver:Hi,You can use clients shortcode to make this:https://codex-themes.com/thegem/documentation/#clients
larssahl
Page WidgetsClosed
TheGem (WPBakery)
Updated August 5, 2019 at 7:28am
5
Most recent comment from Michael:Please contact us if you have any questions.
Emmanuel Olagundoye
UNABLE TO IMPORT REAL ESTATE DEMO CONTENTClosed
TheGem (WPBakery)
Updated August 5, 2019 at 7:19am
9
Most recent comment from Michael:What error is displayed when importing a slider?
Sarah Hawkins
Quickfinder titlesClosed
TheGem (WPBakery)
Updated August 5, 2019 at 6:32am
8
Most recent comment from Michael:Have a nice day!
jtovarindigo Jesus Santiago
add custom icons quickfindersClosed
TheGem (WPBakery)
Updated August 2, 2019 at 6:40am
2
Most recent comment from Oliver:Hi,pls. take a look:https://codex-themes.com/thegem/documentation/#adding-your-own-icons
David
Logo not workClosed
TheGem (WPBakery)
Updated August 1, 2019 at 1:10pm
2
Most recent comment from Michael:HI!Sorry, I don't see this problem.
YLBdigital
Multiusage of themeClosed
TheGem (WPBakery)
Updated August 1, 2019 at 11:19am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license. We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you ca ...
manuel-logika
customer blog pageClosed
TheGem (WPBakery)
Updated August 1, 2019 at 10:03am
4
Most recent comment from Michael:You're welcome!
YLBdigital
Child themeClosed
TheGem (WPBakery)
Updated July 31, 2019 at 11:09am
4
Most recent comment from Oliver:You're welcome!
graftedmgmt
Self-hosted video backgroundClosed
TheGem (WPBakery)
Updated July 30, 2019 at 7:14am
2
Most recent comment from Michael:HI!You can use Revolutoin Slider of Fullwidth Container element for this.https://codex-themes.com/thegem/documentation/#video-backgrounds