Public Tickets
Monica
Error Archivo style.cssClosed
Activation Problems in TheGem Theme.
Updated August 21, 2019 at 8:14am
2
Most recent comment from Oliver:Hi,pls. take a look:https://help.market.envato.com/hc/en-us/articles/202821510
indigoross
Field Names for TestimonialsClosed
TheGem (WPBakery)
Updated August 21, 2019 at 8:13am
12
Most recent comment from Oliver:In your case the simplest way will be change testimonials template to your needs:/wp-content/themes/thegem/content-news-carousel-item.phpFor the safety feature updates copy this file to the child them ...
diegoengel
Revolution slider is not workingClosed
TheGem (WPBakery)
Updated August 21, 2019 at 7:31am
3
Most recent comment from Oliver:Hi,Go to the this slider and just click save, it should fix this issue.
jacob mendoza
layersliderClosed
TheGem (WPBakery)
Updated August 21, 2019 at 7:08am
2
Most recent comment from Oliver:Hi,pls. wait a bit, after the testing we'll upload it to our repository. For ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins onl ...
shahchir
customization in masonry grid templateClosed
Scalia
Updated August 20, 2019 at 1:37pm
7
Most recent comment from shahchir:Yes you are right this array of meta fields is not working with grid.So i have one option for adding meta fields by ACF and get that fields. I will try in this way.
deanquenton
Advanced Menu like demo requiredClosed
TheGem (WPBakery)
Updated August 20, 2019 at 12:40pm
2
Most recent comment from Oliver:Hi,pls. take a look:https://www.youtube.com/watch?time_continue=124&v=ceHgssahoRo
mviola120386
Contact FormClosed
TheGem (WPBakery)
Updated August 20, 2019 at 12:29pm
2
Most recent comment from [deleted]:Hi, pls. check the theme options
owurakojo
How to edit portfolioClosed
TheGem (WPBakery)
Updated August 20, 2019 at 11:31am
6
Most recent comment from [deleted]:Hi,1) The easiest way is through a child themea) add a child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/b) copy template themes/thegem/gem-templates/portfolios/content ...
paresh13mpay
Reduce space in the quick finderClosed
TheGem (WPBakery)
Updated August 20, 2019 at 10:54am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .quickfinder .inline-column {
margin-bottom: 0 !important;
}
body .quickfinder-item-box {
padding-top: 20px;
padding-bottom: 20px;
}
tecnoprof
lost Nivo Slider in latest update?Closed
TheGem (WPBakery)
Updated August 20, 2019 at 9:48am
6
Most recent comment from [deleted]:Hi, ok , have a nice day !
nabercrombie
Google AnalyticsClosed
TheGem (WPBakery)
Updated August 19, 2019 at 1:53pm
4
Most recent comment from Oliver:You're welcome!
Rizwan Shahzad
Issues with changesClosed
TheGem (WPBakery)
Updated August 19, 2019 at 1:00pm
4
Most recent comment from Oliver:You're welcome!
pmansir3
PortolioClosed
TheGem (WPBakery)
Updated August 19, 2019 at 11:23am
2
Most recent comment from Oliver:Hi,Sorry, can't say you anything without the access, can you set the site to any temp hosting?
Karthiga
So many Issues On The WebsiteClosed
TheGem (WPBakery)
Updated August 19, 2019 at 11:18am
2
Most recent comment from Oliver:Replied in another ticket.
Heidi
updateClosed
TheGem (WPBakery)
Updated August 19, 2019 at 9:38am
1
Most recent comment from Heidi:sorry, already solved