Public Tickets
YIPress
Installing The GemClosed
TheGem (WPBakery)
Updated November 4, 2019 at 8:59am
2
Most recent comment from Oliver:Hi,Sorry for delay, because of weekend, pls. take a look:https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
tkorbecki
Footer BackgroundClosed
Scalia
Updated November 4, 2019 at 6:54am
4
Most recent comment from Michael:You're welcome!Have a nice day!
robertvanhall
Call to action button in header?Closed
Scalia
Updated November 1, 2019 at 8:19am
2
Most recent comment from Oliver:Hi,Install, activate child theme, give the FTP access and make screenshot how it should look like
VisibleSites
child themeClosed
Scalia
Updated October 30, 2019 at 12:33pm
2
Most recent comment from Oliver:Hi,Child theme in attach
swapnil
Unable to import demoClosed
TheGem (WPBakery)
Updated October 30, 2019 at 11:47am
2
Most recent comment from Oliver:Hi,At first pls. check your PHP settings:Recommended PHP Settings
anmlhckr
Theme ModificationClosed
TheGem (WPBakery)
Updated October 30, 2019 at 7:31am
2
Most recent comment from Michael:HI!1) This can be done using a custom CSS.2) Watch this video tutorial:https://www.youtube.com/watch?v=YUut8yA7rk8Unfortunately, without access to your site, I cannot somehow help you with the solutio ...
Evan Martin
Footer customizationClosed
TheGem (WPBakery)
Updated October 29, 2019 at 9:34am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#widgetised-footer-area
inwardeleven
Cannot adjust desktop logo sizeClosed
TheGem (WPBakery)
Updated October 29, 2019 at 7:30am
2
Most recent comment from Michael:HI!Settings are applied without problems, but you need to use the correct logo image width (750px right now).
Roberto
scroll menuClosed
TheGem (WPBakery)
Updated October 28, 2019 at 11:55am
2
Most recent comment from Michael:HI!
pls. use following css:
#site-header.fixed.shrink .logo-position-center>.site-title {
display: block !important;
}
wolter
newsClosed
TheGem (WPBakery)
Updated October 28, 2019 at 8:10am
10
Most recent comment from Oliver:Hi,Sorry for delay, take a look:
Hélène Acard
CSS animation on phoneClosed
TheGem (WPBakery)
Updated October 24, 2019 at 11:20am
4
Most recent comment from Michael:You're welcome!
Alex
Logo issueClosed
TheGem (WPBakery)
Updated October 24, 2019 at 10:44am
4
Most recent comment from Michael:Have a nice day!
Alex
Multiple menu items selectedClosed
TheGem (WPBakery)
Updated October 24, 2019 at 10:44am
4
Most recent comment from Michael:You're welcome!
Matteo Fusco
DocumentationClosed
TheGem (WPBakery)
Updated October 24, 2019 at 9:31am
2
Most recent comment from Michael:HI!Please use Page Title settings in the Backend editor:
knewton785
Theme Options Not UpdatingClosed
Scalia
Updated October 24, 2019 at 8:08am
2
Most recent comment from Michael:HI!Sorry, I don't see any problems on your site: