Public Tickets
Anita Stefanovsky
Media GridClosed
TheGem (WPBakery)
Updated August 22, 2019 at 8:38am
6
Most recent comment from [deleted]:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.
Ahansome
Installing PixelClosed
TheGem (WPBakery)
Updated August 22, 2019 at 8:00am
4
Most recent comment from Oliver:Ok, thank you for letting know.
Ryan
add custom widgets to WPBakery Page Builder?Closed
TheGem (WPBakery)
Updated August 22, 2019 at 6:49am
2
Most recent comment from Oliver:Hi,Can you add few screenshots to describe what you need to achieve in the end?
Justin Huntington
[gem_image disable_lightbox="1" width="164" height="66" src="24936"]Closed
TheGem (WPBakery)
Updated August 21, 2019 at 1:31pm
2
Most recent comment from [deleted]:Hi,No, this is a regular shortcode of a picture from a page. You can simply insert the desired picture using the widget editor.
paresh13mpay
Inbuilt FooterClosed
TheGem (WPBakery)
Updated August 21, 2019 at 12:57pm
4
Most recent comment from Oliver:pls. make screenshot how it should look like.
cocoon network
Import data from myphpClosed
TheGem (WPBakery)
Updated August 21, 2019 at 12:52pm
2
Most recent comment from Oliver:Hi,You need import wp_posts table to the new DB to make it.
Kasper
Menu settingsClosed
Scalia
Updated August 21, 2019 at 11:46am
4
Most recent comment from Sergio:We use next custom css code for this page:
.top-area { display: none;}#site-header.fixed{ background: transparent;}.site-header.animated-header.shrink.fixed { background-col ...
David
The Gem SliderClosed
TheGem (WPBakery)
Updated August 21, 2019 at 9:56am
2
Most recent comment from [deleted]:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.
nikolettgados
shop-landing slider import errorClosed
TheGem (WPBakery)
Updated August 21, 2019 at 9:35am
6
Most recent comment from [deleted]:HI, ok , have a nice day !
tjmurphy541
Top Area Background ColorClosed
TheGem (WPBakery)
Updated August 21, 2019 at 8:27am
4
Most recent comment from [deleted]:Hi, ok, have a nice day !
Monica
Error Archivo style.cssClosed
Activation Problems in TheGem Theme.
Updated August 21, 2019 at 8:14am
2
Most recent comment from Oliver:Hi,pls. take a look:https://help.market.envato.com/hc/en-us/articles/202821510
indigoross
Field Names for TestimonialsClosed
TheGem (WPBakery)
Updated August 21, 2019 at 8:13am
12
Most recent comment from Oliver:In your case the simplest way will be change testimonials template to your needs:/wp-content/themes/thegem/content-news-carousel-item.phpFor the safety feature updates copy this file to the child them ...
diegoengel
Revolution slider is not workingClosed
TheGem (WPBakery)
Updated August 21, 2019 at 7:31am
3
Most recent comment from Oliver:Hi,Go to the this slider and just click save, it should fix this issue.
jacob mendoza
layersliderClosed
TheGem (WPBakery)
Updated August 21, 2019 at 7:08am
2
Most recent comment from Oliver:Hi,pls. wait a bit, after the testing we'll upload it to our repository. For ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins onl ...
shahchir
customization in masonry grid templateClosed
Scalia
Updated August 20, 2019 at 1:37pm
7
Most recent comment from shahchir:Yes you are right this array of meta fields is not working with grid.So i have one option for adding meta fields by ACF and get that fields. I will try in this way.