Public Tickets
Florian
PreloaderClosed
TheGem (WPBakery)
Updated April 9, 2019 at 11:18am
2
Most recent comment from Michael:HI!
pls. use following css:
body #page-preloader {
background-image: URL('your-file.gif');
background-size: cover;
width: 150px;
height: 150px;
border: none;
}
Pixelcrafts
Getting error Unable to preventDefault inside passive event listener due to target being treated as passive. while scrolling site.Closed
TheGem (WPBakery)
Updated April 9, 2019 at 8:08am
2
Most recent comment from Oliver:Hi,
pls. provide the wp-admin and FTP access.
Laura
Header's shadowClosed
TheGem (WPBakery)
Updated April 9, 2019 at 8:07am
4
Most recent comment from Oliver:Hi,CSS:
#page:not(.vertical-header) #site-header:not(.fixed) {
-moz-box-shadow: inset 0 0 2px 0 rgba(56, 69, 84, 0.2);
-moz-box-shadow: inset 0px -16px 52px -8px rgba(0,0,0,0.31);
box-shad ...
bobby wilson
admin toolbarClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:33am
2
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
function thegem_admin_bar_thumbnails_generator_remvoe(){
remove_action('admin_bar_menu', 'thegem_admin_bar_thumbnails_gener ...
Rania
http 500 when I activate thegem themeClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:30am
4
Most recent comment from Oliver:Hi,ok, thank you for letting know, in any case fell free to contact us if you need help.
jinietot
Related Post TitleClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:20am
2
Most recent comment from Michael:HI!Please contact us if you have any questions.
ferranet
4th level in a menuClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:18am
2
Most recent comment from Michael:HI!Unfortunately, there is no such option by default.
Karen
Connecting Mailchimp codeClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:02am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details?
Also please read the documentation:https://developer.mailchimp.com/documentation/mailchimp/
lroland
Change Testimonial SpeedClosed
Scalia
Updated April 9, 2019 at 6:13am
4
Most recent comment from Oliver:Welcome!
shera85
back end not workingClosed
TheGem (WPBakery)
Updated April 8, 2019 at 8:30pm
1
Most recent comment from shera85:solved
paulcipha
Theme activationClosed
TheGem (WPBakery)
Updated April 8, 2019 at 9:06am
9
Most recent comment from Oliver:Welcome!
Steen Handberg
code in top of pageClosed
TheGem (WPBakery)
Updated April 8, 2019 at 8:38am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
JAMSHEER PALAKKUZHIYIL
germ theme upload to live siteClosed
TheGem (WPBakery)
Updated April 8, 2019 at 8:02am
2
Most recent comment from Michael:HI!You can import only the page you need as follows.
PersisDesign
FAQ moduleClosed
TheGem (WPBakery)
Updated April 6, 2019 at 7:31am
2
Most recent comment from Oliver:HI!
1. pls. use following css:
body .vc_toggle_size_md.vc_toggle_default .vc_toggle_content,
body .vc_toggle_size_md.vc_toggle_default .vc_toggle_title {
background-color: transparent;
borde ...
Eric Leisenring
Terms and Conditions woo conflictClosed
TheGem (WPBakery)
Updated April 6, 2019 at 7:28am
2
Most recent comment from Oliver:Hi,Sorry, we don't provide support with the third-party plugins, pls. be so kind to understand that we can't to check on compatibility with the themes tons of the plugins and it's updat ...