Public Tickets
PatGallagher04
Cart Not Showing AnythingClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:25am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we'll check.
PatGallagher04
Add Cart Icon next to Hamburger MenuClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:25am
2
Most recent comment from Oliver:HI,Sorry, without the code changes in this style it's not possible, it's not few lines of the code, I can't make it for you free.
PatGallagher04
Overlay Menu Layout and Social IconsClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:24am
4
Most recent comment from Oliver:Welcome!
rams25
Caan't do anythingClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:18am
8
Most recent comment from Oliver:Hi,Ok, you can try to request the refund here:https://themeforest.net/refund_requests/newBut I'm not sure that it will be approved.
sina khalilian
deregister licenseClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:17am
2
Most recent comment from Oliver:Hi,pls. try now, I've cleaned uninstalls on your license
tbounce
None of the Portfolio pages are working? Keeps on loading?Closed
TheGem (WPBakery)
Updated March 18, 2019 at 8:16am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
Judy Ivey
Changing imagesClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:16am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access and add few screenshots where you can't change it.
Stivi98
Change "Read more" textClosed
TheGem (WPBakery)
Updated March 18, 2019 at 7:50am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
grimm van gestel
hide header logoClosed
TheGem (WPBakery)
Updated March 15, 2019 at 11:38am
6
Most recent comment from Oliver:Welcome!
Grimm Van Gestel
hide logoClosed
TheGem (WPBakery)
Updated March 15, 2019 at 11:21am
2
Most recent comment from Oliver:Hi,pls. give me link to your site.
Jesús
Show quantity of products added to the cart in the iconClosed
TheGem (WPBakery)
Updated March 15, 2019 at 7:35am
2
Most recent comment from Oliver:HI!
It's not visible because of the white color, use following css to change it:
body #primary-navigation #primary-menu > li.menu-item-cart > a .minicart-item-count,
body .hamburger-minicart > a .mi ...
Skesler
Icons Not DisplayingClosed
TheGem (WPBakery)
Updated March 15, 2019 at 7:24am
2
Most recent comment from Oliver:Hi,The problem in the autoptimize plugin, you can use this css to fix this issue:
body:not(.compose-mode) .gem-icon .gem-icon-half-1,
body:not(.compose-mode) .gem-icon .gem-icon-half-2 {
opacity: ...
AngeloAvolaGraphic
Close first section for Accordions & ToggleClosed
TheGem (WPBakery)
Updated March 15, 2019 at 6:41am
4
Most recent comment from Michael:Welcome! Have a nice day!
davidgempow
Bulleted list colorsClosed
TheGem (WPBakery)
Updated March 14, 2019 at 2:21pm
6
Most recent comment from Oliver:Is there a way to have a master setting vs. a page setting? - Sorry.
Martnbrgman
<h1> page titleClosed
TheGem (WPBakery)
Updated March 14, 2019 at 11:03am
7
Most recent comment from Oliver:Also you're using wrong child theme, there should be custom.css file, child theme: