Public Tickets
sahrsoft
layer sliderClosed
TheGem (WPBakery)
Updated May 2, 2019 at 6:21am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
Ryan
Stylesheet Missing ErrorClosed
TheGem (WPBakery)
Updated May 2, 2019 at 6:21am
6
Most recent comment from Oliver:You're welcome!
Brent
Uploading ThemeClosed
TheGem (WPBakery)
Updated May 1, 2019 at 4:09pm
2
Most recent comment from Brent:Never mind. I figured it out. I was uploading the wrong zip file...
5pider
Social IconsClosed
Scalia
Updated April 30, 2019 at 12:55pm
2
Most recent comment from Oliver:Hi,Take a look:Adding your own font icons / social icons
masseraj
Image Gallery IssuesClosed
TheGem (WPBakery)
Updated April 30, 2019 at 11:16am
4
Most recent comment from Oliver:Hi,Can't login with the data you provided.
The_Big_P
Drop ShadowClosed
TheGem (WPBakery)
Updated April 29, 2019 at 2:36pm
2
Most recent comment from Michael:HI!Unfortunately, this can be done only using Custom CSS.
rortizdmdima
Excerpt lenght in portfolioClosed
TheGem (WPBakery)
Updated April 29, 2019 at 1:59pm
2
Most recent comment from Oliver:Hi,pls. give me link to the page with portfolio block.
Sanjay Karia
Installation newbie questionClosed
TheGem (WPBakery)
Updated April 29, 2019 at 1:12pm
4
Most recent comment from Oliver:Take a look:https://www.wpexplorer.com/migrating-wordpress-website/
olugbemi sowemimo
activate gemClosed
TheGem (WPBakery)
Updated April 29, 2019 at 10:16am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
Rudolfs
TheGem icons are splittingClosed
TheGem (WPBakery)
Updated April 29, 2019 at 10:15am
4
Most recent comment from Oliver:Welcome!
douglockyer64
Gallery sorting and filtersClosed
TheGem (WPBakery)
Updated April 29, 2019 at 8:26am
2
Most recent comment from Oliver:Hi,Replied in anther ticket.
douglockyer64
Portfolio sortingClosed
TheGem (WPBakery)
Updated April 29, 2019 at 8:26am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
PatrickGamboa
Change position of product category name and total itemsClosed
TheGem (WPBakery)
Updated April 29, 2019 at 7:44am
10
Most recent comment from Oliver:Hi,Add this one:
.products .category-overlay {
bottom: 0 !important;
}
cwtiller
Accessing uploaded theme layoutsClosed
TheGem (WPBakery)
Updated April 29, 2019 at 7:37am
6
Most recent comment from Oliver:Feel free to contact us is you need help.
jaydeep
How to add mega menuClosed
TheGem (WPBakery)
Updated April 29, 2019 at 7:29am
2
Most recent comment from Oliver:Hi,pls. take a look:https://www.youtube.com/watch?v=ceHgssahoRo