Public Tickets
Jaures_Magloire
Theme Options missing save buttonClosed
TheGem (WPBakery)
Updated September 10, 2018 at 9:19am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
teambdz
Material Icons WPBakeryClosed
TheGem (WPBakery)
Updated September 10, 2018 at 8:43am
5
Most recent comment from Oliver:Hi,Sorry for delay, pls. check now.
EromanDesign
about teamClosed
TheGem (WPBakery)
Updated September 10, 2018 at 8:28am
4
Most recent comment from Oliver:Hi,Teams templates are in the folder:/wp-content/themes/thegem/gem-templates/teamsBefore the editing copy template to the child theme for the safety updates.
shozin
product full image is not showingClosed
TheGem (WPBakery)
Updated September 10, 2018 at 7:53am
2
Most recent comment from Michael:HI!Sorry, I don't see problems on this page.Can you pls provide more details with screenshots?
Ziph42
Scrollbar for overflow text - StylingClosed
TheGem (WPBakery)
Updated September 10, 2018 at 7:48am
2
Most recent comment from Michael:HI!Unfortunately, in TheGem theme there are no built-in styles for this element, but you can read this article and use custom CSS:https://css-tricks.com/custom-scrollbars-in-webkit/
Kristofer
Update cart problemClosed
Scalia
Updated September 10, 2018 at 7:10am
19
Most recent comment from [deleted]:check now.
tobias
Cant change appearance while using demo contentClosed
TheGem (WPBakery)
Updated September 10, 2018 at 7:00am
2
Most recent comment from Michael:HI! You can change this color as follow:
Fahad
demo importClosed
TheGem (WPBakery)
Updated September 10, 2018 at 6:39am
2
Most recent comment from Oliver:Hi,Pls. provide the wp-admin access
1EyedOctopus
cant see video on mobile version of the themeClosed
TheGem (WPBakery)
Updated September 10, 2018 at 6:37am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
Viking1575
countdownClosed
TheGem (WPBakery)
Updated September 7, 2018 at 9:58am
3
Most recent comment from Oliver:Hi,1. Sorry, no. There used server time. 2. pls. give me link to the page with the countdown I'll give css code to change the font size.3. replied in another ticket.
Jones
WPBAKeryClosed
TheGem (WPBakery)
Updated September 7, 2018 at 9:33am
2
Most recent comment from Oliver:Hi,
In order to use demo elements like on the demo you need to import demo content. Or you can create elements you need manually, take a look at our documentation:
http://codex-themes.com/thegem/doc ...
peta stamell
Menu ColourClosed
TheGem (WPBakery)
Updated September 7, 2018 at 8:36am
4
Most recent comment from Oliver:Closed.
Preshan
Restore Style SettingsClosed
Codeus
Updated September 7, 2018 at 8:29am
4
Most recent comment from [deleted]:Can you provide more info about your problem with screenshots.
Jones
Need directions to a post i looking forClosed
TheGem (WPBakery)
Updated September 6, 2018 at 11:31pm
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
AnnaFurn
Pages Not DisplayingClosed
TheGem (WPBakery)
Updated September 6, 2018 at 11:18pm
7
Most recent comment from [deleted]:I enlarged memory_limit param on your site. Please try now.