Public Tickets
brendanrien
WHY WONT YOU HELP ME? HELLO?!Closed
TheGem (WPBakery)
Updated September 11, 2018 at 5:16am
3
Most recent comment from brendanrien:fixed it. close this. answer next time. thx
brendanrien
SUPPORT!Closed
TheGem (WPBakery)
Updated September 11, 2018 at 5:16am
4
Most recent comment from brendanrien:fixed it. close this. answer next time. thx
Momo Konoplja
The theme can not be installed properly.Closed
TheGem (WPBakery)
Updated September 10, 2018 at 2:51pm
19
Most recent comment from Oliver:Set home page you can in the reading settings:https://easywpguide.com/wordpress-manual/settings/reading/
Anil
issue in themeClosed
TheGem (WPBakery)
Updated September 10, 2018 at 1:43pm
6
Most recent comment from Sergio:Hi,you have problems with server (screen 2556), pls. contact your hosting support team.They shall also check:Recommended PHP Settings
yogesh8495
Changes from Wordpress backend are not reflectingClosed
TheGem (WPBakery)
Updated September 10, 2018 at 1:12pm
6
Most recent comment from Sergio:HI, the problem in this code (screen 2554) , pls. remove it
Storeseeker
preview and pages don't workClosed
TheGem (WPBakery)
Updated September 10, 2018 at 12:46pm
4
Most recent comment from Sergio:Hi,sorry , but I don't see any problems with the portfolio (screen 2552)
kommunikation_2016
Adobe CC - Typekit FontsClosed
TheGem (WPBakery)
Updated September 10, 2018 at 9:45am
4
Most recent comment from Oliver:Hi,It's will not be in the menu, you need to apply it to the fonts via the css.
joeljuhtakajj
Updating WPBakery Page Builder from 5.5.2. to 5.5.4.Closed
TheGem (WPBakery)
Updated September 10, 2018 at 9:38am
2
Most recent comment from Oliver:Hi,Pls. wait a bit soon we'll upload it to our repository.
tobias
Slider Revolution not activatedClosed
TheGem (WPBakery)
Updated September 10, 2018 at 9:37am
4
Most recent comment from Oliver:Pls. provide the wp-admin access and add few screenshots to describe the issue in details.
RA
Interactive imageClosed
TheGem (WPBakery)
Updated September 10, 2018 at 9:28am
2
Most recent comment from Michael:HI!
Sorry, but this site doesn't work.
Jaures_Magloire
Theme Options missing save buttonClosed
TheGem (WPBakery)
Updated September 10, 2018 at 9:19am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
teambdz
Material Icons WPBakeryClosed
TheGem (WPBakery)
Updated September 10, 2018 at 8:43am
5
Most recent comment from Oliver:Hi,Sorry for delay, pls. check now.
EromanDesign
about teamClosed
TheGem (WPBakery)
Updated September 10, 2018 at 8:28am
4
Most recent comment from Oliver:Hi,Teams templates are in the folder:/wp-content/themes/thegem/gem-templates/teamsBefore the editing copy template to the child theme for the safety updates.
shozin
product full image is not showingClosed
TheGem (WPBakery)
Updated September 10, 2018 at 7:53am
2
Most recent comment from Michael:HI!Sorry, I don't see problems on this page.Can you pls provide more details with screenshots?
Ziph42
Scrollbar for overflow text - StylingClosed
TheGem (WPBakery)
Updated September 10, 2018 at 7:48am
2
Most recent comment from Michael:HI!Unfortunately, in TheGem theme there are no built-in styles for this element, but you can read this article and use custom CSS:https://css-tricks.com/custom-scrollbars-in-webkit/