Public Tickets
xiaojean
IconsClosed
TheGem (WPBakery)
Updated November 6, 2018 at 7:33am
15
Most recent comment from Oliver:Welcome!
lesmichels
fullscreen vertical slider and anchor linksClosed
TheGem (WPBakery)
Updated November 6, 2018 at 6:33am
8
Most recent comment from Oliver:Hi,You need to add the class "sctoll-to-anchor" in the link:
ottimoto
Blog CarouselClosed
TheGem (WPBakery)
Updated November 5, 2018 at 2:56pm
8
Most recent comment from Oliver:Welcome!
marygeras
Mobile-version textClosed
TheGem (WPBakery)
Updated November 5, 2018 at 1:20pm
4
Most recent comment from Michael:Welcome! Have a nice day!
ottimoto
Apple Touch IconsClosed
TheGem (WPBakery)
Updated November 5, 2018 at 9:28am
8
Most recent comment from Oliver:Welcome!
Benjamin Urness
Change The color of the auto scroll buttonClosed
TheGem (WPBakery)
Updated November 5, 2018 at 8:15am
2
Most recent comment from Michael:HI!
For example pls. use following css:
.scroll-top-button:before {
background-color: green !important;
}
dana
HomepageClosed
TheGem (WPBakery)
Updated November 5, 2018 at 7:32am
2
Most recent comment from Oliver:Hi Dana,It the separate post type, pls. take a look:https://codex-themes.com/thegem/documentation/#quickfinders
jerome
change school text colour on headerClosed
TheGem (WPBakery)
Updated November 5, 2018 at 6:25am
5
Most recent comment from Oliver:Hi,Pls. create the ticket in the activation problems category and provide there your purchase code.
Jesús
how to eliminate related products from the detail of a productClosed
TheGem (WPBakery)
Updated November 4, 2018 at 1:35pm
3
Most recent comment from n4nni1:Hi,can you tell me your solution? I have the same problem...
atreyuu2003
Update Child ThemeClosed
TheGem (WPBakery)
Updated November 2, 2018 at 1:16pm
2
Most recent comment from Oliver:Hi,pls. wait a bit, soon there will be theme update for the new woo version, you'll be notified per mail. Here is the instruction:https://codex-themes.com/thegem/documentation/update/
legalcalls
Custom JS isn't workingClosed
TheGem (WPBakery)
Updated November 2, 2018 at 10:30am
4
Most recent comment from Oliver:Welcome!
atreyuu2003
WooCommerce Update CompatibilityClosed
TheGem (WPBakery)
Updated November 2, 2018 at 7:27am
5
Most recent comment from Oliver:Hi,pls. create new ticket with wp-admin access, we'll check your install.
Mel Driver
issue with WP BakeryClosed
TheGem (WPBakery)
Updated November 2, 2018 at 6:52am
2
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
add_action( 'init', 'thegem_child__disable_vc_updater', 1);
function thegem_child__disable_vc_updater() {
remove_action( 'vc_before_ini ...
Nicola Romme
WP BAKERY - Visual composerClosed
Codeus
Updated November 1, 2018 at 3:34pm
13
Most recent comment from [deleted]:1. You need to activate other theme (TwentySeventeen or some other that you have on your site) here - http://atlasreiki.nl/wp-admin/themes.php.
2. Yes, deactivate and remove WPBakery Page Builder (or ...
legalcalls
Add custom code (HTML, JS)Closed
TheGem (WPBakery)
Updated November 1, 2018 at 12:00pm
8
Most recent comment from Oliver:You're welcome!