Public Tickets
Taylor
Slow LoadingClosed
TheGem (WPBakery)
Updated October 1, 2018 at 7:39am
5
Most recent comment from Oliver:Sorry, do you still need help?
breconde12
Not able to install Revolution SliderClosed
TheGem (WPBakery)
Updated September 28, 2018 at 12:08pm
3
Most recent comment from breconde12:I resolved it by uninstalling wordpress, installing it again and uploading the theme again.
Turbo2001
demo importClosed
TheGem (WPBakery)
Updated September 28, 2018 at 11:33am
6
Most recent comment from Michael:Welcome! Have a nice day!
loldinis
Customize Category Blog PageClosed
TheGem (WPBakery)
Updated September 28, 2018 at 8:01am
2
Most recent comment from Oliver:Hi,
You need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/search.php
Before the editing copy fil ...
omidilli
Can't Publish The Gem ThemeClosed
TheGem (WPBakery)
Updated September 28, 2018 at 7:18am
13
Most recent comment from Oliver:Hi,I've updated theme to kill this mode.
RamAlsaman
after i installed the gem theme the font and size been deleted from my WP editorClosed
TheGem (WPBakery)
Updated September 27, 2018 at 1:07pm
15
Most recent comment from Oliver:ok, thank you for letting know
Samlue
Links and Buttons opening in LightboxClosed
TheGem (WPBakery)
Updated September 27, 2018 at 11:00am
4
Most recent comment from Oliver:Welcome!
Nicola Romme
update codeus goes wrongClosed
Codeus
Updated September 27, 2018 at 9:52am
11
Most recent comment from Nicola Romme:thank you for updating properly
bokstudio
Acceptance Checkbox problem / Contact Form 7Closed
TheGem (WPBakery)
Updated September 26, 2018 at 11:31am
2
Most recent comment from bokstudio:Ok I'd found the problem.Extracting this particular code from VC CSS Box the problem is solved:.contact-form-style-medical-1 textarea,.contact-form-style-medical-1 input,.contact-form-style-medical-1 ...
JRFIX
YITH Product Add-onsClosed
TheGem (WPBakery)
Updated September 25, 2018 at 3:13pm
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Turbo2001
demo importClosed
TheGem (WPBakery)
Updated September 25, 2018 at 1:31pm
7
Most recent comment from Turbo2001:fixed
ivriosg
translation bugClosed
TheGem (WPBakery)
Updated September 25, 2018 at 8:41am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
lbyleveld
Product imagesClosed
TheGem (WPBakery)
Updated September 25, 2018 at 8:33am
2
Most recent comment from Oliver:Hi,The problem in the Stripe plugin, in order to use it you need to install SSL to the domain.
ottimoto
Sticky navigation jumpClosed
TheGem (WPBakery)
Updated September 25, 2018 at 6:44am
11
Most recent comment from ottimoto:Hi Max,Thanks for the code snippets. I will look change them accordingly so the flickering is not that noticeable anymore.Otti
cvw
Menu ErrorClosed
TheGem (WPBakery)
Updated September 24, 2018 at 8:25pm
5
Most recent comment from cvw:Hi I think i resolved the issue. Thanks