Public Tickets
robert88dusper
menu missingClosed
TheGem (WPBakery)
Updated October 20, 2018 at 9:40am
4
Most recent comment from Oliver:Ok, thank you for letting know.
pinguina
socials sharing for yelpClosed
TheGem (WPBakery)
Updated October 20, 2018 at 8:05am
2
Most recent comment from Oliver:Hi,Pls. take a look:ADDING NEW SOCIAL ICONS
Drew Nielsen
Can't Upload ThemeClosed
AVXBuilder
Updated October 19, 2018 at 2:26pm
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
johnstrubel
Portfolio Title TextClosed
TheGem (WPBakery)
Updated October 18, 2018 at 1:44pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.portfolio:not(.columns-1) .portfolio-item .wrap > .caption {
display: none;
}
ttconsultingformello
Problem with galleryClosed
Magna
Updated October 18, 2018 at 11:42am
16
Most recent comment from Oliver:Welcome!
romzetto
TheGem Product Grid sortingClosed
TheGem (WPBakery)
Updated October 18, 2018 at 8:46am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/1750164
Rosvaldas
Post dateClosed
TheGem (WPBakery)
Updated October 18, 2018 at 7:51am
2
Most recent comment from Oliver:Hi,pls. give me link to the page where you need to remove it, I need to know the style you're using.
ThomasPinkava
Woocommerce Integration With TheGemClosed
TheGem (WPBakery)
Updated October 17, 2018 at 2:13pm
12
Most recent comment from Oliver:pls. contact to your hoster with this issue, I see only this:
bardinidavide bardini
Link Alt TagClosed
TheGem (WPBakery)
Updated October 17, 2018 at 2:04pm
4
Most recent comment from Oliver:There are no images, the alt attribute is not allowed on the elements...
pinguina
WPBakery templates library and updatesClosed
TheGem (WPBakery)
Updated October 17, 2018 at 7:25am
2
Most recent comment from Oliver:Hi,1. You can update it in the dashboard > updates. 2. By downloading the WP Bakery own templates, you are trying to access their premium content (it is not our content), which is available only in a ...
rosiefaulkner1989
Remove Share Icon from Portfolio ItemsClosed
TheGem (WPBakery)
Updated October 17, 2018 at 6:28am
6
Most recent comment from Oliver:Hi,CSS:
.portfolio-item .image .overlay .links a.icon.share {
display: none !important;
}
ATARAXIASTUDIO
GalleryClosed
TheGem (WPBakery)
Updated October 16, 2018 at 10:56am
5
Most recent comment from Oliver:Thank you so much! Feel free to contact us if you need help.
Franziska Kohler
CHILD THEMEClosed
TheGem (WPBakery)
Updated October 16, 2018 at 10:56am
2
Most recent comment from Oliver:Hi Franziska,If you're don't planing to make the changes in the theme core files you can ignore this step.
Karen
Contact Us Header image - not in revolverClosed
TheGem (WPBakery)
Updated October 16, 2018 at 9:16am
8
Most recent comment from Michael:Please contact us if you have any questions.
macduffdesign
FAQ toggleClosed
TheGem (WPBakery)
Updated October 16, 2018 at 7:45am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access