Public Tickets
pdrpdr1
READ MORE BUTTONClosed
TheGem (WPBakery)
Updated July 4, 2018 at 8:40am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
cardiffwebservices
Revolution SliderClosed
TheGem (WPBakery)
Updated July 4, 2018 at 8:32am
3
Most recent comment from Oliver:Hi,Ok. in any case feel free to contact us if you need help.
bgalbis
Search icon in mobile menu overlayClosed
TheGem (WPBakery)
Updated July 4, 2018 at 8:28am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .mobile-menu-layout-overlay #primary-navigation.responsive #primary-menu li.menu-item-search {
display: block;
}
Clifton
Importing Blog PostsClosed
TheGem (WPBakery)
Updated July 4, 2018 at 7:47am
4
Most recent comment from Oliver:Hi,Try following:1. Activate another theme.2. Deactivate gem import plugin.3. Import your posts.4. Activate gem theme. Also the problem can be in your php settings, take a look:http://s8.staging-host ...
succeedlifestyle
TheGem Import FunctionClosed
TheGem (WPBakery)
Updated July 4, 2018 at 7:42am
11
Most recent comment from Oliver:Hi,There was small bug in the gem import plugin, I fixed it.
skye
checkout page is not workingClosed
TheGem (WPBakery)
Updated July 3, 2018 at 7:45am
2
Most recent comment from skye:After setting this option in theme options (woocommerce) , i got solutionWooCommerce checkout view : One-Page Checkout
zeddgre
TranslationClosed
TheGem (WPBakery)
Updated July 2, 2018 at 1:24pm
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
Andre van der Merwe
Product Add-ons not showingClosed
TheGem (WPBakery)
Updated July 2, 2018 at 1:02pm
9
Most recent comment from [deleted]:Do you know how to configurate it to show necessary info? Does any product configurated as you want?
Ramon Mor Sole
activation revolution sliderClosed
TheGem (WPBakery)
Updated July 2, 2018 at 11:00am
4
Most recent comment from Oliver:Sorry?
vitalikmoraru
WPBakery page Builder not startingClosed
TheGem (WPBakery)
Updated July 2, 2018 at 8:21am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
jamalaldein99
Custom CSSClosed
Cryption
Updated July 2, 2018 at 8:13am
4
Most recent comment from Oliver:HI!
pls. use following css:
.donut .vc_chart .vc_chart-legend b {
color: #fff;
}
paulbuijs
Social Links in Menu plus email caputeClosed
TheGem (WPBakery)
Updated July 2, 2018 at 7:07am
4
Most recent comment from Oliver:Hi,Sorry, without the code changes it's not possible.
SquareRoot344
Activation problemClosed
TheGem (WPBakery)
Updated July 2, 2018 at 6:42am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
dvt490
Ajax ErrorClosed
TheGem (WPBakery)
Updated July 2, 2018 at 6:41am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
Rhys
Logo in default footerClosed
TheGem (WPBakery)
Updated July 2, 2018 at 6:41am
6
Most recent comment from Oliver:Welcome!