Public Tickets
Regina
I can't activate thegem theme and I can't install some needed plugginsClosed
TheGem (WPBakery)
Updated August 2, 2018 at 10:57am
11
Most recent comment from Oliver:Contact our manager via the contact form here:https://themeforest.net/user/codexthemes
Danny Bahl
BreadcrumbsClosed
Cryption
Updated August 2, 2018 at 10:06am
2
Most recent comment from Michael:HI!
pls. use following css:
.breadcrumbs {
display: none !important;
}
Nataliya Kidalova
The archive could not be installed. There is no styles.css style sheet in the subject.Closed
TheGem (WPBakery)
Updated August 2, 2018 at 9:38am
6
Most recent comment from Oliver:Hi,Pls. take a look:
Hebert
Left side menuClosed
Magna
Updated August 1, 2018 at 1:22pm
2
Most recent comment from Michael:HI!Unfortunately, this menu is only available in the the TheGem theme, there is no such menu in the Magna theme.
techandservices
Down Arrow on revolution SliderClosed
TheGem (WPBakery)
Updated August 1, 2018 at 10:53am
2
Most recent comment from Sergio:hi,pls. check the Revo Slider options (screen 2370, 2371, 2372)
sisprotec
TheGem Import (URGENT)Closed
TheGem (WPBakery)
Updated August 1, 2018 at 10:10am
3
Most recent comment from Oliver:Hi,
As I said you in order to locate the problem I need access, you didn't gave it, I can't guess where problem is, there can be hundreds of reasons, about the time delays, our working time 9 - 18 U ...
Jaures_Magloire
theme is not working, error message 500Closed
TheGem (WPBakery)
Updated August 1, 2018 at 9:27am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
michaelmcnamara04
How to Duplicate Portfolio ItemClosed
TheGem (WPBakery)
Updated August 1, 2018 at 9:10am
2
Most recent comment from Oliver:Hi,You can use this plugin:https://wordpress.org/plugins/duplicate-post/
ychen415
Video background is not shown on ipad/iphoneClosed
Scalia
Updated August 1, 2018 at 9:08am
6
Most recent comment from Oliver:You're welcome!
massage123
Updated CodexThemes ElementsClosed
Magna
Updated August 1, 2018 at 7:13am
11
Most recent comment from Oliver:Welcome!
Abel Rodriguez
Can´t see or import new demosClosed
TheGem (WPBakery)
Updated August 1, 2018 at 7:11am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
Jennifer Reinfeld
Creating Gold Text in Header using CSSClosed
TheGem (WPBakery)
Updated July 31, 2018 at 5:37pm
7
Most recent comment from Jennifer Reinfeld:Nevermind. I figured out a solution.In case anyone else is looking to do something like this, here it is:.page-title-title
{
color:#c3a343;
-webkit-text-fill-color: transparent;
backgro ...
eddier8812
Random PorfolioClosed
TheGem (WPBakery)
Updated July 31, 2018 at 8:10am
5
Most recent comment from Oliver:Hi,In order to change order of the portfolio you need to edit file:/wp-content/plugins/thegem-elements/inc/content.php
function thegem_portfolio($params)line 481check:
'orderby' => $params['orderby' ...
Jennifer Reinfeld
Adding Image to Page Title Section throughout SiteClosed
TheGem (WPBakery)
Updated July 31, 2018 at 7:05am
4
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
Iago03
Blog pageClosed
TheGem (WPBakery)
Updated July 31, 2018 at 7:03am
4
Most recent comment from Oliver:Welcome!