Public Tickets All Categories TheGem (WPBakery) (56) TheGem(Elementor) (96) TheGem - Feature Request (6) Activation Problems in TheGem Theme. (8) Cryption (3) AVXBuilder (0) Magna (1) Scalia (2) Codeus (0) RA vertical quickfinderClosed TheGem (WPBakery) Updated September 2, 2018 at 6:59am 2 Most recent comment from Oliver:Hi,Pls. provide the wp-admin access RA Image hoverClosed TheGem (WPBakery) Updated September 1, 2018 at 8:48am 15 Most recent comment from Oliver:Welcome! sebw84 Preloader prevents displaying content in carousel postsClosed TheGem (WPBakery) Updated September 1, 2018 at 8:27am 19 Most recent comment from Oliver:It's very strange, but when I created 2 new items, it's working:https://www.ecerep.com/test-gem-portfolioslider/may be there were some problems during the saving, try to recreate portfolio items... BadYogi Urgent Place Order Button DisappearsClosed TheGem (WPBakery) Updated September 1, 2018 at 7:31am 3 Most recent comment from Oliver:Hi,You're using 2.2.0 it's very old to work with the last woo version, pls. update theme (last version is 3.5.0)Updating a theme sahelnik Removing the space between text linesClosed TheGem (WPBakery) Updated September 1, 2018 at 7:28am 6 Most recent comment from Oliver:Hi,Yes, It's can be as a workaround, if you press just enter there will be new tag. sahelnik Changing header colorClosed TheGem (WPBakery) Updated September 1, 2018 at 7:27am 2 Most recent comment from Oliver:Hi,You can change it in the page options: Daniell Johnston installing demos correctlyClosed TheGem (WPBakery) Updated August 31, 2018 at 2:20pm 7 Most recent comment from Sergio:HI,pls. check https://codexthemes.ticksy.com/ticket/1695675 Laurent_rose parallaxe footerClosed TheGem (WPBakery) Updated August 31, 2018 at 2:02pm 2 Most recent comment from [deleted]:Hi, I checked you site with chrome and firefox browsers. Parallax footer works correctly. Parallax footer is disabled when its height is greater than the screen height. Arcomedia Menu in 2 linesClosed TheGem (WPBakery) Updated August 31, 2018 at 2:00pm 4 Most recent comment from Oliver:Welcome! Anna Morton moving cloudsClosed TheGem (WPBakery) Updated August 31, 2018 at 11:36am 15 Most recent comment from Oliver:Hi,I set right slider id in the custom css field to apply the animation. olivebranchdigital Footer Content & Page HeightClosed TheGem (WPBakery) Updated August 31, 2018 at 6:38am 6 Most recent comment from Oliver:Hi,Sorry, no. nathachkf I have added the contact form 7 just 1 form worksClosed TheGem (WPBakery) Updated August 31, 2018 at 6:34am 2 Most recent comment from Oliver:Hi,Sorry, we don't provide support with this plugin. You need to contact to the CF 7 support team:https://contactform7.com/support/ Pablo Bertran Search results javascript issueClosed TheGem (WPBakery) Updated August 30, 2018 at 2:00pm 2 Most recent comment from [deleted]:Hi, Please provide the ftp access. We will try to inspect problem on your site. Shamser Suzon Self hosted video loopClosed TheGem (WPBakery) Updated August 30, 2018 at 11:56am 4 Most recent comment from Oliver:Welcome! sahelnik Crazy codesClosed TheGem (WPBakery) Updated August 30, 2018 at 11:07am 6 Most recent comment from Oliver:HI,Pls. check I've added demo of this block in the bottom 1 243244245246247248249250251252253 430