Public Tickets
Stephen
Autoscroll SpeedClosed
Scalia
Updated August 9, 2018 at 8:15am
2
Most recent comment from Oliver:Hi,It's the speed in milliseconds. Set there 5000 for example. (It's will be 5 sec)
Carolina
BLOGClosed
TheGem (WPBakery)
Updated August 9, 2018 at 7:22am
6
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
Skicu
Child Theme Display ErrorClosed
TheGem (WPBakery)
Updated August 8, 2018 at 8:15am
13
Most recent comment from Oliver:You need to re-save theme options after you activate child theme.
Jenice Zaira
Page Loading IconClosed
TheGem (WPBakery)
Updated August 8, 2018 at 6:20am
2
Most recent comment from Oliver:HI!
You need to edit: wp-content/themes/thegem/css/thegem-preloader.css
Or use next css:
body #page-preloader { background: #2c2e3d;
}
body #page-preloader .page-preloader-spin,
body .blo ...
u4rmp4tl
how to make the side bar widgets focus on the subject page productClosed
TheGem (WPBakery)
Updated August 7, 2018 at 11:30pm
3
Most recent comment from u4rmp4tl:Hi Gregor,I thought maybe some other people whom looking at this website might have better solutions.Thanks a lot. I'll look for the plug-in on my own.
kam_is750 Ismayilov
Need help about visual designClosed
TheGem (WPBakery)
Updated August 7, 2018 at 11:29am
2
Most recent comment from Michael:HI!Please use this setting in the Backend editor of the page:
raelynblake
Customize DemoClosed
TheGem (WPBakery)
Updated August 7, 2018 at 8:58am
2
Most recent comment from Oliver:Hi,No, child theme needs only if you're planing to change theme source code.
Marvin Marshall
deactivation of KeyClosed
TheGem (WPBakery)
Updated August 7, 2018 at 8:49am
2
Most recent comment from Oliver:Hi,I've unblocked your license, you can activate another domain.
mbounds
Custom link for site logoClosed
TheGem (WPBakery)
Updated August 7, 2018 at 7:12am
4
Most recent comment from Oliver:Welcome!
gurgeng
Light LogoClosed
TheGem (WPBakery)
Updated August 7, 2018 at 7:12am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we'll check.
abhishek paul
mailchimp product activationClosed
TheGem (WPBakery)
Updated August 6, 2018 at 2:44pm
4
Most recent comment from Michael:Welcome! Have a nice day!
saltwatercolours
Gutenberg RoadmapClosed
TheGem (WPBakery)
Updated August 6, 2018 at 12:11pm
4
Most recent comment from Oliver:You're welcome!
nbi_nicole
News & Blog element isn't workingClosed
TheGem (WPBakery)
Updated August 6, 2018 at 11:41am
4
Most recent comment from [deleted]:I see this error in browser console on your site:
ReferenceError: scrollMonitor is not definedI suppose problem is in cache/minify plugin configutration. Try to deactivate it and check again.
achelas
Blog Post displaying Year in dateClosed
TheGem (WPBakery)
Updated August 6, 2018 at 9:32am
2
Most recent comment from Oliver:Hi,Pls. add few screenshots what you need to make (also pls. add link to the page)
Mel Driver
Question about landing page creationClosed
TheGem (WPBakery)
Updated August 6, 2018 at 8:14am
6
Most recent comment from Oliver:Hi,Take a look:https://www.wpbeginner.com/wp-tutorials/how-to-change-the-default-gravatar-on-wordpress/