Public Tickets
sahelnik
MenuClosed
TheGem (WPBakery)
Updated August 28, 2018 at 2:23pm
4
Most recent comment from [deleted]:Please activate mega menu for menu item.
Manju Arora
Resizing Single Product ImageClosed
TheGem (WPBakery)
Updated August 28, 2018 at 1:39pm
2
Most recent comment from [deleted]:Hi,
Woocommerce changed images thumbnails interface from version 3.3.x. Now you can use only 2 image sizes:
1. For product page (you can control width only).
2. For shop/catalog page, widgets, ca ...
CORONA
How translate Theme widgets.Closed
TheGem (WPBakery)
Updated August 28, 2018 at 12:51pm
6
Most recent comment from Oliver:You're welcome!
CORONA
plugin thegem_importClosed
TheGem (WPBakery)
Updated August 28, 2018 at 10:07am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
Ziph42
Team hover colorClosed
TheGem (WPBakery)
Updated August 28, 2018 at 9:01am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
neworldream
instalationClosed
TheGem (WPBakery)
Updated August 28, 2018 at 8:49am
2
Most recent comment from Oliver:Hi,
You're trying to install all the archive which you downloaded from the theme forest, you need to install only gem theme (it's in the archive), take a look:
Debi Johnson
TeamsClosed
TheGem (WPBakery)
Updated August 28, 2018 at 8:35am
6
Most recent comment from Oliver:Welcome!
Ottoalser
Broken page when updating TheGem Theme ElementsClosed
TheGem (WPBakery)
Updated August 28, 2018 at 7:26am
2
Most recent comment from Ottoalser:is already solving. It was updated without activating, thanks
Carlos Enrique Vargas Aguilar
Theme ActivationClosed
TheGem (WPBakery)
Updated August 27, 2018 at 12:49pm
21
Most recent comment from Oliver:Hi,pls. create new ticket in the category "activation problems" and provide there your purchase code.
Kim Preece
homepageClosed
TheGem (WPBakery)
Updated August 27, 2018 at 9:33am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .gem-textbox-inner {
height: auto;
}
Kamran91
Theme Installation: The link has expiredClosed
TheGem (WPBakery)
Updated August 27, 2018 at 9:05am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
Manju Arora
Using a PluginClosed
TheGem (WPBakery)
Updated August 27, 2018 at 7:36am
2
Most recent comment from [deleted]:Hi,Please make changes in file inc/woocommerce.php:Add next line in function thegem_woocommerce_single_variation_add_to_cart_button():
Like this:
AnthonyJulin
The Top Araea menu disappearedClosed
TheGem (WPBakery)
Updated August 26, 2018 at 8:19am
1
Most recent comment from AnthonyJulin:Solved the problem, the topic is closed
aklabacka
How to change Grey bg color.Closed
TheGem (WPBakery)
Updated August 24, 2018 at 2:26pm
2
Most recent comment from Michael:HI!Sorry, I don't see this block on your page.
Sam van Delft
Google maps elementClosed
TheGem (WPBakery)
Updated August 24, 2018 at 1:12pm
8
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.