Public Tickets
lensmen123
Woocommerce value storages issueClosed
TheGem (WPBakery)
Updated June 22, 2018 at 3:00pm
8
Most recent comment from [deleted]:You can create plugin for this or add code to child theme files.Basically this form is processed by wocommerce plugin. Theme only contain style for this.
Christopher Paredes
Deleting Sidebar Widgets Not WorkingClosed
Codeus
Updated June 22, 2018 at 2:44pm
6
Most recent comment from [deleted]:If I will use file manager in wordpress admin area, I can break something without the ability to restore it and site will not work.
Amira
Redirection linkClosed
TheGem (WPBakery)
Updated June 22, 2018 at 10:52am
2
Most recent comment from Michael:HI!Please read this article:https://docs.helpscout.net/article/220-anchor-links
jamalaldein99
Signup/registerClosed
Cryption
Updated June 22, 2018 at 9:17am
2
Most recent comment from [deleted]:Hi,Signup/register is a not theme interface. You need to install some 3rd party plugin to activate this.
Nicolò Grammatico
Issues with font and footerClosed
TheGem (WPBakery)
Updated June 22, 2018 at 7:34am
14
Most recent comment from [deleted]:Updating a theme
Stohansl
Custom CSSClosed
TheGem (WPBakery)
Updated June 21, 2018 at 1:25pm
8
Most recent comment from [deleted]:Sorry, by default it's not possible. It's requires some
code changes (it's not a couple lines of
code).
zartmanconstruction
Portfolio SLiderClosed
TheGem (WPBakery)
Updated June 21, 2018 at 1:08pm
4
Most recent comment from Oliver:Hi,You need to add featured image to all the items used in the slider.
visocreative
opening lightbox galleryClosed
TheGem (WPBakery)
Updated June 21, 2018 at 11:54am
8
Most recent comment from [deleted]:Sorry, by default it's not possible. It's requires some
code changes (it's not a couple lines of
code).
jojy_thomas Thondalil
Woocommerce IssueClosed
TheGem (WPBakery)
Updated June 21, 2018 at 11:49am
2
Most recent comment from [deleted]:Hi,
Is "catalog mode" enabled on your site? Please check theme options for this. Price and cart is not available in "catalog mode".
pdrpdr1
Anchor to #idClosed
TheGem (WPBakery)
Updated June 21, 2018 at 9:36am
6
Most recent comment from Oliver:Sorry, can't understand. Can you be some more specific?
johnstrubel
Row SpacingClosed
TheGem (WPBakery)
Updated June 21, 2018 at 9:27am
4
Most recent comment from Oliver:Hi,pls. add screenshot with the issue.
Andre van der Merwe
Shop not showing sidebarClosed
TheGem (WPBakery)
Updated June 21, 2018 at 7:45am
2
Most recent comment from [deleted]:Hi,Did you add widgets to shop sidebar?
seyhunsagir
Contact Strings ChangeClosed
TheGem (WPBakery)
Updated June 21, 2018 at 7:28am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
Natethenomad
Comments GDPRClosed
TheGem (WPBakery)
Updated June 20, 2018 at 9:15pm
24
Most recent comment from Natethenomad:This worked perfectly! Thanks, Max!
Catutzi
top areaClosed
TheGem (WPBakery)
Updated June 20, 2018 at 1:56pm
2
Most recent comment from Michael:Hi,
Please update TheGem Theme. You can find update in Envato Market.