Public Tickets
T_Kanev
Won't upload theme to wordpressClosed
TheGem (WPBakery)
Updated July 30, 2018 at 7:04am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access.
Francisco de la Pena
Ajax Error validating themeClosed
TheGem (WPBakery)
Updated July 27, 2018 at 4:17pm
2
Most recent comment from Francisco de la Pena:Forget about this. After trying like a million times it finally worked. Not sure what it was because I changed nothing...
Soham
ajax error during demo importClosed
TheGem (WPBakery)
Updated July 27, 2018 at 9:20am
6
Most recent comment from Oliver:Welcome!
Satoshi
Demo contentClosed
Cryption
Updated July 27, 2018 at 8:34am
4
Most recent comment from Oliver:Hi,at first check your php settings:Recommended PHP Settings
vagtarap
Accordions Not WorkingClosed
TheGem (WPBakery)
Updated July 25, 2018 at 12:04pm
4
Most recent comment from Oliver:Ok, thank you for letting know.
Shamser Suzon
Modal OptionClosed
TheGem (WPBakery)
Updated July 25, 2018 at 10:03am
6
Most recent comment from Oliver:Hi,Sorry, we don't have such functionality in the theme, try to look third-party plugin for this feature.
cmoitier
Customise tag pageClosed
TheGem (WPBakery)
Updated July 25, 2018 at 9:40am
2
Most recent comment from Michael:HI! Please use this settings:
Centro_Convergencia_Digital
How can I extend my license for another domainClosed
TheGem (WPBakery)
Updated July 24, 2018 at 1:46pm
4
Most recent comment from Oliver:Welcome!
DesignicCreative
Responsive HeadersClosed
TheGem (WPBakery)
Updated July 24, 2018 at 10:32am
4
Most recent comment from Oliver:Yes, in this moment only via code.
Leonardo
Sidebar MenuClosed
Scalia
Updated July 24, 2018 at 10:25am
2
Most recent comment from [deleted]:Hi,You need to rebuild page template for chnage sidebar position. Better do it with child theme.We can do it on your site if you will share ftp acceess.
Centro_Convergencia_Digital
Align Quickfinder iconClosed
TheGem (WPBakery)
Updated July 24, 2018 at 9:50am
4
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
Mike
Main Menu logo transitionClosed
TheGem (WPBakery)
Updated July 24, 2018 at 9:32am
4
Most recent comment from Oliver:Hi,Sorry, can't say you anything without the access. Can you set the site to any test hosting?
Mike
embed youtube videos gdpr compliantClosed
TheGem (WPBakery)
Updated July 24, 2018 at 9:11am
4
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access.
Akulovastudio
Catalog ModeClosed
TheGem (WPBakery)
Updated July 24, 2018 at 8:49am
4
Most recent comment from Oliver:Welcome!
Pierre
Portfolio - Multiple imagesClosed
TheGem (WPBakery)
Updated July 23, 2018 at 2:54pm
4
Most recent comment from Oliver:Hi,Sorry, don't tested such plugins with the theme.