Public Tickets
SquareRoot344
Activation problemClosed
TheGem (WPBakery)
Updated July 2, 2018 at 6:42am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
dvt490
Ajax ErrorClosed
TheGem (WPBakery)
Updated July 2, 2018 at 6:41am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
Rhys
Logo in default footerClosed
TheGem (WPBakery)
Updated July 2, 2018 at 6:41am
6
Most recent comment from Oliver:Welcome!
specialized008
Remove Leave A Comment SectionClosed
TheGem (WPBakery)
Updated July 1, 2018 at 8:46am
3
Most recent comment from Pyrkas:The solution is here: https://codexthemes.ticksy.com//ticket/1419143/
Siva
Localhost working perfect but live getting http 500 errorClosed
TheGem (WPBakery)
Updated June 30, 2018 at 4:38pm
16
Most recent comment from Oliver:Thank you!
It would be great if you could rate us on ThemeForestWe would very appreciate your rating!
icanstudioz
save slide not working in slider revolutionClosed
TheGem (WPBakery)
Updated June 29, 2018 at 12:38pm
6
Most recent comment from Oliver:Don't see any problems...
lexVZ
Captcha login stuckClosed
TheGem (WPBakery)
Updated June 29, 2018 at 11:52am
10
Most recent comment from Oliver:Thank you for letting know.
michellevelasss
Menu missingClosed
TheGem (WPBakery)
Updated June 29, 2018 at 10:57am
2
Most recent comment from Oliver:HI,Pls. take a look:
Alexandros Tagmatarchis
Portfolio breadcrumbsClosed
TheGem (WPBakery)
Updated June 28, 2018 at 12:34pm
8
Most recent comment from Oliver:pls. create new private ticket.
JohnLiberatore
Https and fontsClosed
TheGem (WPBakery)
Updated June 28, 2018 at 11:37am
4
Most recent comment from Oliver:Hi,I need access to the WordPress dashboard.
annib
Menu CSSClosed
TheGem (WPBakery)
Updated June 28, 2018 at 11:34am
6
Most recent comment from annib:Thanks Max, I am talking to Michael on a different ticket, so have asked him to look into this now. You can close this ticket.
Max
How to customize or translate the comment section?Closed
TheGem (WPBakery)
Updated June 28, 2018 at 10:16am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
mfsaglam
Styled Gallery image namesClosed
TheGem (WPBakery)
Updated June 28, 2018 at 10:04am
2
Most recent comment from Oliver:Hi,Sorry, without the code changes it's not possible. You can use portfolio shortcode to make it.
chathuramk
Megamenu with logosClosed
TheGem (WPBakery)
Updated June 28, 2018 at 8:55am
2
Most recent comment from Oliver:Hi,Sorry, in out mega menu without a lot of code changes it's not possible, try to look any third-party plugins for this needs.
Patrick Amori
Support for TheGem ThemeClosed
TheGem (WPBakery)
Updated June 28, 2018 at 7:56am
8
Most recent comment from Oliver:Hi,pls. check, I removed the links.