Public Tickets
pablishe
Side bar in product-categoryClosed
TheGem (WPBakery)
Updated May 21, 2018 at 7:02am
4
Most recent comment from Oliver:Hi,Attach
Catutzi
Child themeClosed
TheGem (WPBakery)
Updated May 18, 2018 at 12:10pm
2
Most recent comment from Oliver:Hi,Sorry, no it's not possible.
Mayur8595
font awesomeClosed
TheGem (WPBakery)
Updated May 18, 2018 at 12:03pm
4
Most recent comment from Oliver:Hi,Sorry, no. At this moment you can add the ions you need to the child theme, in feature updates we'll update theme pack.
kiwibit
Search resultClosed
TheGem (WPBakery)
Updated May 18, 2018 at 9:53am
6
Most recent comment from Oliver:Hi, we have replied per mail
aramva09789
Plugins not installed recommendedClosed
TheGem (WPBakery)
Updated May 18, 2018 at 8:35am
2
Most recent comment from Oliver:Hi,pls. provide the FTP access
kiwibit
whishlist and cart iconClosed
TheGem (WPBakery)
Updated May 18, 2018 at 8:16am
8
Most recent comment from [deleted]:Sreenshot please.
kurtsoeser
Problem with import contentClosed
TheGem (WPBakery)
Updated May 18, 2018 at 8:10am
2
Most recent comment from Oliver:Hi,it's made for the removing of the demo content> IMPORTANT: In case you have edited (and saved) some posts, pages etc., this content will not be removed. This concerns media content as well. If you ...
Catutzi
Main menu positionClosed
TheGem (WPBakery)
Updated May 18, 2018 at 8:08am
4
Most recent comment from Oliver:You're welcome!
Neil Snow
Team, how to display more than 4 columnsClosed
TheGem (WPBakery)
Updated May 18, 2018 at 7:49am
2
Most recent comment from Michael:HI!Unfortunately, there are no such settings in this element.
Ali afzal
quickfinder vertical icon connectorClosed
TheGem (WPBakery)
Updated May 18, 2018 at 7:47am
2
Most recent comment from Michael:HI!The problem is dealt with in this ticket https://codexthemes.ticksy.com/ticket/1578742/
piojo777
Activation codeClosed
TheGem (WPBakery)
Updated May 18, 2018 at 7:21am
4
Most recent comment from Oliver:Hi,You can use your license.
Neil Snow
H1 on mobile is too smallClosed
TheGem (WPBakery)
Updated May 18, 2018 at 6:42am
2
Most recent comment from Oliver:HI!
here is an example of CSS for controlling font size for mobile:
@media (max-width: 1000px) {
h1, .title-h1 {
line-height: 30px !important;
font-size: ...
gbagency
can't install demosClosed
TheGem (WPBakery)
Updated May 17, 2018 at 8:02am
4
Most recent comment from Oliver:Hi,The problem in your php settings, pls. take a look:Recommended PHP SettingsAlso you need to set the php version at least 5.6Then you need to make data base reset and start gem import plugin again.Y ...
ENtemplates
TopArea button Text & Link for different pages (ID)Closed
TheGem (WPBakery)
Updated May 17, 2018 at 7:36am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
Neil Snow
Safari is not rendering the same as ChromeClosed
TheGem (WPBakery)
Updated May 16, 2018 at 7:32pm
11
Most recent comment from Neil Snow:I resolved this by making a backup copy of the entire project and install on a new wp environment. Thanks.