Public Tickets
STOLIVODKA
UpdateClosed
TheGem(Elementor)
Updated March 25, 2024 at 5:35am
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your lic ...
sapiringo
Gallery images croppedClosed
TheGem(Elementor)
Updated March 23, 2024 at 7:39am
2
Most recent comment from Oliver:Hi, Do you mean this? As I can see this is the original uploaded image as it is in your "uploads" folder: duedesarrollos.com/wp-content/uploads/2024/03/dueventas0001-Cantoria-8-thegem-gallery-side ...
Giovanni
White spaceClosed
TheGem(Elementor)
Updated March 23, 2024 at 7:33am
2
Most recent comment from Oliver:Duplicate of https://codexthemes.ticksy.com/ticket/3612813
csiscommunications
Nested ListsClosed
TheGem (WPBakery)
Updated March 22, 2024 at 6:18am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Softwaredanmark
VAt missing in checkoutClosed
TheGem(Elementor)
Updated March 21, 2024 at 9:06am
2
Most recent comment from Michael:Hi,Could you please provide a bit more details? Also please provide the wp-admin access. We will try to help you.
tripplinger
Configure or hide the title section for a specific pageClosed
TheGem(Elementor)
Updated March 21, 2024 at 7:06am
3
Most recent comment from Oliver:Hi, Thank you for letting us know and glad to hear everything is resolved. For the future reference I will leave few documentation links regarding the Title Area: - https://docs.codex-themes.com/ar ...
Anke
WPBakeryClosed
TheGem (WPBakery)
Updated March 21, 2024 at 6:58am
5
Most recent comment from Oliver:Hi Anke, Kein Problem, immer gern. Wir haben TheGem Elementor im 2020 veröffentlicht, seitdem gibt es zwei Theme Versionen: - TheGem_Elementor.zip- TheGem_WPBakery.zipDu kannst die beiden Versionen ...
Gergő Győri
WPML theme compatibility issue errorClosed
TheGem(Elementor)
Updated March 19, 2024 at 12:26pm
5
Most recent comment from Oliver:You are welcome!
enrico
menu mobileClosed
TheGem (WPBakery)
Updated March 19, 2024 at 9:04am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Wawe_Com
YITH WooCommerce WooCommerce Deposits plugg inn not workingClosed
TheGem(Elementor)
Updated March 19, 2024 at 8:36am
4
Most recent comment from Michael:You're welcome!
Wawe_Com
Configuracion of the review questionClosed
TheGem(Elementor)
Updated March 18, 2024 at 5:04pm
4
Most recent comment from Oliver:You are welcome!
ahmed Ali
Remove Slider RevolutionClosed
Activation Problems in TheGem Theme.
Updated March 18, 2024 at 9:16am
2
Most recent comment from Michael:Hi,you can find this setting here:https://docs.codex-themes.com/article/439-title-area
Corina de Castro
Smooth ScrollClosed
TheGem (WPBakery)
Updated March 18, 2024 at 8:49am
4
Most recent comment from Michael:You're welcome!Have a nice day!
sonofthesea
Where do I find Full width Demo four (HOT)Closed
TheGem(Elementor)
Updated March 18, 2024 at 6:17am
2
Most recent comment from Oliver:Hi, Do you mean this demo page https://codex-themes.com/thegem/blocks/lorem-ipsum-dolor-consectetur-adipisicing/ ? It is a part of prebuilt single post templates. Kindly check our documentation: h ...
filippomorici1
footerClosed
TheGem(Elementor)
Updated March 15, 2024 at 8:47am
2
Most recent comment from Michael:Hi,The cause of the problem is the child theme.I have activated the parent theme and everything works correctly.