Public Tickets
dk
contact form 7Closed
TheGem(Elementor)
Updated June 19, 2024 at 1:01pm
7
Most recent comment from dk:ok.... done thanks-- see it nowneed to see where i create a new type of form--- looking.... will ask if i have issue
Joaquim
Woocommerce + ACFClosed
TheGem (WPBakery)
Updated June 18, 2024 at 12:20pm
8
Most recent comment from Oliver:Hi, there is no need to assign the taxonomy as a ACF field, because the taxonomies are already available in your products: You just need to assign your products accordingly. And in the grid filter y ...
artenea
Carousel images on mobileClosed
TheGem (WPBakery)
Updated June 18, 2024 at 10:41am
6
Most recent comment from Oliver:Hi, This is the issue of Image Carousel content element of WpBakery Page Builder so instead please create the Image Carousel using an alternative solution like https://en-gb.wordpress.org/plugins/w ...
Valeri Andreev
Pink hoverClosed
TheGem(Elementor)
Updated June 18, 2024 at 9:51am
2
Most recent comment from Oliver:Hi Valeri, I have removed this "#" link here: Please check now.
dk
edit backgrndClosed
TheGem(Elementor)
Updated June 18, 2024 at 8:27am
3
Most recent comment from Oliver:Hi, thank you for letting us know.
cvcocuzza
Single Image StyleClosed
TheGem (WPBakery)
Updated June 17, 2024 at 8:07am
8
Most recent comment from Oliver:Hi Charlie, Thank you for letting us know!
Roz
TestimonialsClosed
TheGem (WPBakery)
Updated June 16, 2024 at 10:47am
4
Most recent comment from Oliver:Hi Roz, will add this to the devs list, hopefully it will be covered in the next release.
Tuckernator
Unable to activate custom fontClosed
TheGem(Elementor)
Updated June 15, 2024 at 9:19am
2
Most recent comment from Oliver:Hi, As I can see you have assigned this font to the H1 via the Theme Options:And it is being correctly displayed: https://quirkdesignandbuild.co.uk/construction-post-3-2/Can you please explain in m ...
Mustafa
Add custom order statusClosed
TheGem(Elementor)
Updated June 15, 2024 at 8:32am
4
Most recent comment from Oliver:You are welcome
pepoalba
RefoundClosed
TheGem (WPBakery)
Updated June 13, 2024 at 10:31am
1
Most recent comment from pepoalba:Hello,The TheGem theme does not work for the website I am creating and I would appreciate the possibility of a refund of the amount paid to be able to acquire another.Thank you for your understanding.
tify
Menu doesn't workClosed
TheGem(Elementor)
Updated June 10, 2024 at 12:24pm
4
Most recent comment from Oliver:Hi, thank you for letting me know!
dsteam
Sub Menu unable auto hide after clickClosed
TheGem (WPBakery)
Updated June 10, 2024 at 9:47am
4
Most recent comment from Oliver:Hi, We have uploaded the fix for you, kindly check.
dk
revert to earlier page versionClosed
TheGem(Elementor)
Updated June 10, 2024 at 6:49am
2
Most recent comment from Oliver:Hi, it should be here
evrenc77
Slider is not workingClosed
TheGem (WPBakery)
Updated June 10, 2024 at 6:37am
4
Most recent comment from Oliver:You are most welcome!
dk
edit pageClosed
TheGem(Elementor)
Updated June 7, 2024 at 3:04pm
5
Most recent comment from dk:i am good.... yes thanks