Public Tickets
seocommerce
WPMLClosed
TheGem(Elementor)
Updated January 22, 2024 at 6:43am
2
Most recent comment from Oliver:Hi, WPML cannot be included as bundled plugin as their license terms don't allow this. WPML should be purchased separately.
seocommerce
Package files for demoClosed
TheGem(Elementor)
Updated January 20, 2024 at 10:48am
2
Most recent comment from Oliver:Hi, may I ask you what exactly do you mean by "package files"? You can import this demo via TheGem demo import here
Aca
Activation CodeClosed
TheGem(Elementor)
Updated January 17, 2024 at 6:03pm
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager as described here https://docs.codex-themes.com/article/295-license-terms
Mark Micheli
How to add a line of text below a video project in portfolio grid.Closed
TheGem(Elementor)
Updated January 17, 2024 at 5:30am
6
Most recent comment from Oliver:Hi Mark,you are welcome! I am very pleased to know you are satisfied with TheGem and its support. It would be much appreciated if you could leave a positive rating on themeforest.net - this is ver ...
Sulivan
My Account Page and New User FormClosed
TheGem(Elementor)
Updated January 16, 2024 at 2:17pm
6
Most recent comment from Michael:Please activate the default theme and check this page yourself.
sahiljain2
Theme layout gets updated after making any changeClosed
TheGem(Elementor)
Updated January 15, 2024 at 11:32am
6
Most recent comment from Oliver:You are welcome!
Andrea
intallationClosed
TheGem (WPBakery)
Updated January 12, 2024 at 1:48pm
4
Most recent comment from Michael:I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
umar
Perspective HeaderClosed
TheGem(Elementor)
Updated January 9, 2024 at 2:02pm
8
Most recent comment from Michael:I've already told you that you can't use theme templates and Elementor Pro at the same time. The header on this page is displayed correctly if you disable the Elementor Pro plugin.
frg004
SliderClosed
TheGem (WPBakery)
Updated January 9, 2024 at 7:51am
2
Most recent comment from Michael:Hi,Please use these setting:
Mark Micheli
Social Media Icons in FooterClosed
TheGem(Elementor)
Updated January 8, 2024 at 7:34am
4
Most recent comment from Michael:You're welcome!Have a nice day!
heyfrank
Creating Styed Lists side by side in 1 columnClosed
TheGem (WPBakery)
Updated January 7, 2024 at 7:53am
2
Most recent comment from Oliver:Hi, kindly provide the link to this page, where we can check your current setup and your current wp-admin access details in a private message. Thank you.
dmb5
animated headingClosed
TheGem(Elementor)
Updated January 5, 2024 at 3:08pm
4
Most recent comment from Michael:The background color of the element is set in the Advanced tab.
envatousernamelogin
Editing Bottom Area linksClosed
TheGem(Elementor)
Updated January 5, 2024 at 9:00am
4
Most recent comment from Michael:You're welcome!Have a nice day!
envatousernamelogin
Creating a new Blog Post templateClosed
TheGem(Elementor)
Updated January 5, 2024 at 7:36am
2
Most recent comment from Oliver:Hi, Thank you for your request. Kindly use TheGem Templates Builder -> Single Post to create your own blog post template as described in documentation: https://docs.codex-themes.com/category/186-si ...
maerbas
Google Maps IssueClosed
TheGem(Elementor)
Updated January 4, 2024 at 6:06am
4
Most recent comment from Michael:Please read this article:https://www.routific.com/blog/google-maps-multiple-stops