Public Tickets
elkmarketing
Sticky Menu Stopped WorkingClosed
TheGem(Elementor)
Updated December 15, 2023 at 7:51am
12
Most recent comment from Michael:You're welcome!Have a nice day!
MR253
Change domain registrationClosed
TheGem (WPBakery)
Updated December 15, 2023 at 7:09am
2
Most recent comment from Michael:Hi, You can manage your licenses and activations in TheGem license manager: https://codex-themes.com/thegem/license_manager
lianagiuliani
Option customizationClosed
TheGem(Elementor)
Updated December 14, 2023 at 11:51am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Jana
Top MarginClosed
TheGem (WPBakery)
Updated December 14, 2023 at 9:35am
2
Most recent comment from Michael:Hi,Please use this setting:
Matthew Griffin
hover box heightClosed
TheGem (WPBakery)
Updated December 14, 2023 at 7:01am
6
Most recent comment from Michael:You're welcome!Have a nice day!
frg004
Hide some social networkClosed
TheGem (WPBakery)
Updated December 13, 2023 at 3:00pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
jamiegascoigne
AnimationsClosed
TheGem(Elementor)
Updated December 13, 2023 at 10:29am
2
Most recent comment from Michael:Hi,Unfortunately, there is no such opportunity.
Todd Slaughter
Error in DocumentationClosed
TheGem(Elementor)
Updated December 11, 2023 at 11:47am
2
Most recent comment from Michael:Hi,
Thanks for the info. We will try to make changes as soon as possible.
Have a nice day!
Suman
Theme ButClosed
TheGem(Elementor)
Updated December 11, 2023 at 9:46am
2
Most recent comment from Michael:Hi,Error: The username support-dev is not registered on this site. If you are unsure of your username, try your email address instead.
Danielmitroi
Unlink theme from a websiteClosed
Activation Problems in TheGem Theme.
Updated December 11, 2023 at 9:00am
2
Most recent comment from Michael:Hi,You can manage your licenses and activations in TheGem license manager: https://codex-themes.com/thegem/license_manager
Segun Oloye
Adding top contact address and phone numberClosed
TheGem(Elementor)
Updated December 11, 2023 at 8:29am
26
Most recent comment from Michael:Hi,1) Sorry, I don’t quite understand what you want to get in the end? Do you want to use search on your website?2) Done.3) If you don't want to use Header Builder, then you should just add a ...
Mari
Sub menuClosed
TheGem(Elementor)
Updated December 11, 2023 at 7:28am
2
Most recent comment from Michael:HI,
Please provide the wp-admin access. We will try to help you.
jpsarmento
edit Bottom areaClosed
TheGem(Elementor)
Updated December 8, 2023 at 10:04am
2
Most recent comment from Michael:Hi,You need to edit the Custom Footer template.https://docs.codex-themes.com/article/211-activating-footer-template
Sky
WoocommerceClosed
TheGem - Feature Request
Updated December 8, 2023 at 10:02am
2
Most recent comment from Michael:Hi,Sorry, I don't know what you are talking about, the ticket is open and awaiting your response. https://codexthemes.ticksy.com/ticket/3536309
Prakash
Font not matchClosed
TheGem - Feature Request
Updated December 7, 2023 at 8:40am
2
Most recent comment from Michael:Hi,The child theme is not set up correctly.