Public Tickets
enrico
menu mobileClosed
TheGem (WPBakery)
Updated March 19, 2024 at 9:04am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Wawe_Com
YITH WooCommerce WooCommerce Deposits plugg inn not workingClosed
TheGem(Elementor)
Updated March 19, 2024 at 8:36am
4
Most recent comment from Michael:You're welcome!
Wawe_Com
Configuracion of the review questionClosed
TheGem(Elementor)
Updated March 18, 2024 at 5:04pm
4
Most recent comment from Oliver:You are welcome!
ahmed Ali
Remove Slider RevolutionClosed
Activation Problems in TheGem Theme.
Updated March 18, 2024 at 9:16am
2
Most recent comment from Michael:Hi,you can find this setting here:https://docs.codex-themes.com/article/439-title-area
Corina de Castro
Smooth ScrollClosed
TheGem (WPBakery)
Updated March 18, 2024 at 8:49am
4
Most recent comment from Michael:You're welcome!Have a nice day!
sonofthesea
Where do I find Full width Demo four (HOT)Closed
TheGem(Elementor)
Updated March 18, 2024 at 6:17am
2
Most recent comment from Oliver:Hi, Do you mean this demo page https://codex-themes.com/thegem/blocks/lorem-ipsum-dolor-consectetur-adipisicing/ ? It is a part of prebuilt single post templates. Kindly check our documentation: h ...
filippomorici1
footerClosed
TheGem(Elementor)
Updated March 15, 2024 at 8:47am
2
Most recent comment from Michael:Hi,The cause of the problem is the child theme.I have activated the parent theme and everything works correctly.
Lauren
Elementory Pro 3.8 Loop BuilderClosed
TheGem(Elementor)
Updated March 15, 2024 at 7:32am
3
Most recent comment from Oliver:Hi Lauren, TheGem has its own Loop Builder, kindly check: https://docs.codex-themes.com/category/645-loop-item-builderhttps://codex-themes.com/thegem/loop-builder/
kmeekjdouglas
My website is super slowClosed
TheGem (WPBakery)
Updated March 15, 2024 at 7:21am
2
Most recent comment from Oliver:Hi, did you check the one click optimization feature https://docs.codex-themes.com/article/280-one-click-optimization ? Kindly use this tool to activate caching, minifying and delaying.
Erica
Plugins won't installClosed
TheGem (WPBakery)
Updated March 13, 2024 at 11:57pm
4
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
marketing3152
How should i convert Elementor to WPBakery page BuiderClosed
TheGem(Elementor)
Updated March 13, 2024 at 12:29pm
2
Most recent comment from Oliver:Hi, It seems like you have installed the wrong theme version. TheGem comes in two versions: - TheGem for Elementor- TheGem for WPBakery Please login to your Envato account and go to the "Downloads" ...
jmadeptdesigns
WebsiteClosed
TheGem (WPBakery)
Updated March 12, 2024 at 9:00pm
2
Most recent comment from Oliver:Hi, Kindly check this article: https://docs.codex-themes.com/article/601-how-to-get-the-whitespace-off-the-top-of-the-page
Li-Anne
Menu active box aroundClosed
TheGem (WPBakery)
Updated March 12, 2024 at 12:33pm
4
Most recent comment from Michael:Please contact us if you have any questions.
keithcal
Team MembersClosed
TheGem (WPBakery)
Updated March 12, 2024 at 9:15am
2
Most recent comment from Oliver:Hi,
for the ease of use we would recommend to create a separate custom post type (for example "Staff") and proceed as described in this narrated video tutorials:
https://docs.codex-themes.com/arti ...
Tessa Spijker
responsiveClosed
TheGem (WPBakery)
Updated March 11, 2024 at 1:34pm
4
Most recent comment from Michael:Hi,At this point you are doing everything right, the column size for mobile devices should be the same as for desktop.