Public Tickets
webcraft07
Elemntor not loading fullyClosed
TheGem(Elementor)
Updated November 23, 2023 at 3:28pm
2
Most recent comment from Oliver:Hi, kindly check if your PHP settings are set to the recommended ones: https://docs.codex-themes.com/article/518-requirements
Matthew Griffin
youtube caroselClosed
TheGem (WPBakery)
Updated November 22, 2023 at 3:37pm
2
Most recent comment from Oliver:Hi Matthew, 1. You can achieve this via "Portfolios" and "Portfolio Carousel": https://docs.codex-themes.com/article/500-how-to-show-video-project-gallery-or-animated-gif-in-portfolio-grids-listings ...
Sana-San
text decorationsClosed
TheGem(Elementor)
Updated November 22, 2023 at 9:59am
12
Most recent comment from Michael:You're welcome!Please contact us if you have any questions!
elkmarketing
Remove spacing at the bottom of pageClosed
TheGem(Elementor)
Updated November 22, 2023 at 8:44am
2
Most recent comment from Michael:Hi,you need to use this page setting:https://wordpress-1165369-4069906.cloudwaysapps.com/wp-admin/post.php?post=6042&action=edit
elkmarketing
Parent page redirecting to child pageClosed
TheGem(Elementor)
Updated November 22, 2023 at 8:18am
4
Most recent comment from Michael:Hi,
please contact us if you have any questions.Have a nice day!
hyperghahve
fontsClosed
TheGem(Elementor)
Updated November 21, 2023 at 10:35am
2
Most recent comment from Michael:Hi,Set only the font you will use on your site in the Theme Options.
hubbletoken
remove copyright logoClosed
Activation Problems in TheGem Theme.
Updated November 21, 2023 at 10:24am
8
Most recent comment from Michael:You're welcome!Have a nice day!
elkmarketing
Fonts weights displaying incorrectlyClosed
TheGem(Elementor)
Updated November 21, 2023 at 8:22am
6
Most recent comment from Michael:You didn't apply a closing tag for the title, which causes all subsequent text to use the tag.
ada
how can i change it to elementorClosed
TheGem (WPBakery)
Updated November 21, 2023 at 7:40am
4
Most recent comment from Oliver:Hi, kindly find more information regarding the child theme here: https://docs.codex-themes.com/article/302-installing-child-theme
Cat
Question about HeaderClosed
TheGem(Elementor)
Updated November 21, 2023 at 6:10am
6
Most recent comment from Michael:You're welcome!Please contact us if you have any questions!
xplorew4
AJAX live search preview customizationClosed
TheGem(Elementor)
Updated November 20, 2023 at 1:43pm
2
Most recent comment from Michael:Hi,Unfortunately at the moment there is no easy way to change the structure of the live search page, to change it you have to rewrite the template.
Jogge
Theme OptionsClosed
TheGem(Elementor)
Updated November 20, 2023 at 11:54am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Matthew Griffin
Divider block not workingClosed
TheGem (WPBakery)
Updated November 20, 2023 at 11:29am
4
Most recent comment from Michael:Have a nice day!
alirezamass87
The gem full page fp-navClosed
TheGem(Elementor)
Updated November 16, 2023 at 3:15pm
3
Most recent comment from Oliver:Hi, thank you for letting us know.
Diego Teliz
Activate Containers in ElementorClosed
TheGem(Elementor)
Updated November 16, 2023 at 7:20am
3
Most recent comment from Sobha Neopolis:If you want to "activate containers" in Elementor, it's important to note that Elementor doesn't use a specific "container" element in the way you might think of it in traditional web develo ...