Public Tickets
brooksdanny7
headerClosed
TheGem(Elementor)
Updated May 12, 2024 at 5:08am
2
Most recent comment from Oliver:Hi, Kindly provide your URL and the screenshot showing which header photo do you mean, thank you.
peifferwolf
Page Widgets not workingClosed
TheGem (WPBakery)
Updated May 10, 2024 at 8:59am
2
Most recent comment from Oliver:Hi, Can you please empty your browser cache and recheck? I cannot see any issues with page widgets:
heyfrank
Social Network Links under Edit PersonClosed
TheGem - Feature Request
Updated May 9, 2024 at 9:32am
6
Most recent comment from Oliver:Hi, Kindly check this documentation https://docs.codex-themes.com/article/574-how-to-add-my-own-custom-icon-pack
dk
italicClosed
TheGem(Elementor)
Updated May 8, 2024 at 6:56am
2
Most recent comment from Michael:Hi,please use this setting:
giuseppedb
Text and images resolution on iPhone 13 Pro and other recent modelsClosed
TheGem(Elementor)
Updated May 8, 2024 at 3:59am
3
Most recent comment from Oliver:Hi, thank you for letting us know.
zoricado
Elementor not loadingClosed
TheGem(Elementor)
Updated May 7, 2024 at 3:07pm
4
Most recent comment from Oliver:You are welcome!
Gergő Győri
mobileClosed
TheGem(Elementor)
Updated May 7, 2024 at 2:40pm
1
Most recent comment from Gergő Győri:sorry closed ticket
aledelpu
ARIA-labelClosed
TheGem(Elementor)
Updated May 6, 2024 at 10:05am
3
Most recent comment from Michael:Hi,Yes, of course, this is standard Elementor functionality, it will work without any problems.
Bas de Jong
Elementor wont loadClosed
TheGem(Elementor)
Updated May 6, 2024 at 8:01am
6
Most recent comment from Oliver:You are welcome!
artenea
Color of the vertical scrollerClosed
TheGem (WPBakery)
Updated May 5, 2024 at 4:28pm
6
Most recent comment from Oliver:You are very welcome!
marybeth
Search Result SettingsClosed
TheGem(Elementor)
Updated May 4, 2024 at 11:21am
2
Most recent comment from Oliver:This is a duplicate of https://codexthemes.ticksy.com/ticket/3638153 and will be closed.
Giovanni
White space in footerClosed
TheGem(Elementor)
Updated May 3, 2024 at 5:49am
4
Most recent comment from Oliver:Hi Giovanni, kindly use the private message and share your wp-admin credentials, we will check your configuration.
NexDesign92
FooterClosed
TheGem(Elementor)
Updated May 2, 2024 at 1:04pm
8
Most recent comment from Oliver:Ok, you have an Elementor template in the footer widget area: 1. 2. you can edit it here
joinus4
proceeding with Wordpress after installing and activating the themeClosed
TheGem (WPBakery)
Updated April 27, 2024 at 6:47pm
2
Most recent comment from Oliver:Hi, Kindly check TheGem documentation articles: https://docs.codex-themes.com/article/303-importing-demo-contenthttps://docs.codex-themes.com/category/45-first-stepshttps://docs.codex-themes.com/col ...
whenweareyoung
reinstall the theme on same site, code can't be activatedClosed
Cryption
Updated April 25, 2024 at 12:05pm
2
Most recent comment from Michael:Hi,This purchase code is already used on other sites.You can check it here:https://license-manager.codex-themes.com/