Public Tickets
resshaheen
cart product countClosed
TheGem(Elementor)
Updated August 24, 2023 at 6:24am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
kerawelt
DemoClosed
TheGem(Elementor)
Updated August 23, 2023 at 5:02pm
2
Most recent comment from Oliver:Hi, this demo is the main preview which you can see here: https://codex-themes.com/thegem/wordpress-woocommerce-theme/
Segun Oloye
There has been a critical error on this website.Closed
TheGem(Elementor)
Updated August 23, 2023 at 6:56am
3
Most recent comment from Oliver:Hi,Replied there.
skullmonkey
Stop truncate on Portfolio titlesClosed
TheGem(Elementor)
Updated August 22, 2023 at 5:27pm
3
Most recent comment from Oliver:Thank you for letting us know.
lotosforming
we can't update Slider Revolution and LayerSliderndClosed
TheGem (WPBakery)
Updated August 22, 2023 at 10:16am
4
Most recent comment from Oliver:You're welcome!
Gilles Papon
association of photo to a URLClosed
TheGem(Elementor)
Updated August 20, 2023 at 8:07am
4
Most recent comment from Oliver:You are welcome!
el_sercho
CODE INVALID and information editClosed
TheGem(Elementor)
Updated August 20, 2023 at 7:36am
2
Most recent comment from Oliver:Hi, please try now, the activation should be working. Please ensure you don't have any other activations of this purchase code, otherwise this will not work. Regarding the contact data in top ar ...
modraj
Activation CodeClosed
Activation Problems in TheGem Theme.
Updated August 20, 2023 at 7:26am
2
Most recent comment from Oliver:Hi, sure, simply use TheGem license manager to manage your licenses and activations as described here https://docs.codex-themes.com/article/295-license-terms
peifferwolf
Bottom footerClosed
TheGem (WPBakery)
Updated August 19, 2023 at 6:05am
2
Most recent comment from Oliver:Hi, kindly check this article: https://docs.codex-themes.com/article/612-my-changes-in-theme-options-are-not-being-applied-to-some-pages-posts-why
peifferwolf
Footer missing on hjomepageClosed
TheGem (WPBakery)
Updated August 18, 2023 at 5:47pm
3
Most recent comment from Oliver:Hi, thank you for letting me know, you are very welcome!
frg004
IconsClosed
TheGem (WPBakery)
Updated August 18, 2023 at 7:11am
2
Most recent comment from Oliver:HI!
Add this one:
#pourquoinous .vc_tta-title-text {
display: inline;
}
Hunter
Yerbi EnergyClosed
TheGem(Elementor)
Updated August 16, 2023 at 6:27am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
wgretly
Portfolio Grid Filter issueClosed
TheGem(Elementor)
Updated August 14, 2023 at 11:57am
6
Most recent comment from Oliver:You're welcome!
frg004
Post GridClosed
TheGem (WPBakery)
Updated August 14, 2023 at 8:19am
2
Most recent comment from Oliver:HI,Sorry, can you provide a bit more details on what should be done?
iWG
PHP version compatibilityClosed
TheGem - Feature Request
Updated August 14, 2023 at 6:50am
4
Most recent comment from Oliver:Yes, sure