Public Tickets
eddpfn
Cant center a shortcode/columnClosed
TheGem (WPBakery)
Updated March 2, 2017 at 4:14pm
7
Most recent comment from Oliver:HI!Af first don't set width and height of iframe, it's not responsive. Can you provide some screenshots how it must look like?
hunt250994
The the Theme Got HACKEDClosed
TheGem (WPBakery)
Updated March 2, 2017 at 3:14pm
4
Most recent comment from Oliver:Sorry, we don't provide free support with hacked issue.pls. check this article:https://codex.wordpress.org/FAQ_My_site_was_hacked
kpuknet
Revolution Slider Import ErrorClosed
TheGem (WPBakery)
Updated March 2, 2017 at 2:38pm
4
Most recent comment from Oliver:HI!Sorry, I can't say you anything without access, can you set site to any test host?
sonm
Оптимизация сайтаClosed
TheGem (WPBakery)
Updated March 2, 2017 at 1:55pm
2
Most recent comment from Sergio:Добрый день ,мы рекомендуем использовать W3-total cache plugin, он включает кэш браузера кэш страниц, минифицирует ...
outlawzz
SEOClosed
TheGem (WPBakery)
Updated March 2, 2017 at 1:22pm
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with seo optimization.
outlawzz
fontsClosed
TheGem (WPBakery)
Updated March 2, 2017 at 1:09pm
5
Most recent comment from Oliver:HI!pls. resave theme options.
Damian
Thems- hotel 1 sliderClosed
TheGem (WPBakery)
Updated March 2, 2017 at 12:28pm
4
Most recent comment from Sergio:HI,1) This element of the portfolio slider, you can add it using the shortcode (screen 146, 147)2) This element on your page (screen 148) , you just need to add your pictures
Mike Lin
updated thegem plugin broke my siteClosed
TheGem (WPBakery)
Updated March 2, 2017 at 10:46am
8
Most recent comment from Oliver:HI!
In the last theme version you can change favicon in Appearance -> Customize -> Site Identity -> Site Icon.
Felipe
White logo and menuClosed
Scalia
Updated March 2, 2017 at 3:26am
5
Most recent comment from Felipe:Problems solved, thanks. :)
bylyth
Slow loading timeClosed
TheGem (WPBakery)
Updated March 1, 2017 at 8:15pm
7
Most recent comment from bylyth:Hi.Ok, thanks, i Will take a look at it.RegardsOle
cojack Samuel
FaviconClosed
TheGem (WPBakery)
Updated March 1, 2017 at 7:22pm
3
Most recent comment from cojack Samuel:Thank you !!
lines2
customize coustomer areaClosed
TheGem (WPBakery)
Updated March 1, 2017 at 5:02pm
8
Most recent comment from Sergio:HI,sorry , it is WooCommerce interface pls. read WooCommerce documentation
sroheed
QuickfinderClosed
TheGem (WPBakery)
Updated March 1, 2017 at 2:20pm
4
Most recent comment from Oliver:It's not possible to remove link for the QF and save the on-hover function without a lot of code changes. You can remove hand on hover item with next css:
.quickfinder-item-info-wrapper a {
cu ...
cojack Samuel
Menu / Redirect item childClosed
TheGem (WPBakery)
Updated March 1, 2017 at 1:04pm
8
Most recent comment from Oliver:Feel free to contact us if you need help.
Thomas
PreloaderClosed
TheGem (WPBakery)
Updated March 1, 2017 at 12:45pm
2
Most recent comment from Oliver:HI!You need to edit:/wp-content/themes/thegem/css/thegem-preloader.css