Public Tickets
rawtoaww
Demo ImportClosed
TheGem (WPBakery)
Updated May 29, 2017 at 7:41pm
3
Most recent comment from rawtoaww:ok
Karman
Responsive LogoClosed
Scalia
Updated May 29, 2017 at 11:14am
10
Most recent comment from Sergio:Hi,1) You have incorrectly set logosPls. check recommended sizes:
Logo: 100/50px;
Small Logo: 80/40px;
Logo 2x: 200/100px;
Small Logo 2x: 160/80px;
Logo 3x: 300/150px;
Small Logo 3x: 240/120px; ...
typogretel
Portfolios "mix"Closed
TheGem (WPBakery)
Updated May 29, 2017 at 9:43am
4
Most recent comment from Sergio:HI,pls. try to edit (you need to register true)
in the file /wp-content/themes/thegem/content-page.php line 157 и 172
lmphoto
Portfolio not showing upClosed
TheGem (WPBakery)
Updated May 29, 2017 at 9:06am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access and all link to the page with this problem.
adimomeletis
greek google fontsClosed
TheGem (WPBakery)
Updated May 29, 2017 at 8:45am
2
Most recent comment from Oliver:HI!You need to use a font which supports Greek lang:https://fonts.google.com/?subset=greek
jesperlentz
Changing color to the hamburger menu iconClosed
TheGem (WPBakery)
Updated May 29, 2017 at 8:10am
2
Most recent comment from Oliver:HI!
pls. use following css for controlling it's color:
body #primary-navigation .hamburger-toggle > span {
background-color: #ccc;
}
arthurmooso
Visual ComposerClosed
Scalia
Updated May 29, 2017 at 7:52am
8
Most recent comment from Oliver:HI!Sorry, you need to deactivate Scalia elements plugins.
Narerit Rittiplaeng
How can I change this Icon on portfolio items hover.Closed
TheGem (WPBakery)
Updated May 29, 2017 at 7:27am
4
Most recent comment from Oliver:HI!
as I see you already changed it.
vishal
after installation of gem, my url shows 500 internal server errorClosed
TheGem (WPBakery)
Updated May 29, 2017 at 6:35am
2
Most recent comment from Oliver:HI!At first pls. check your php settings:Recommended PHP Settings
sourceonetech
Product Variations not working on themeClosed
TheGem (WPBakery)
Updated May 28, 2017 at 5:01am
1
Most recent comment from sourceonetech:We have private ticket #1185298 open and also #1181155 regarding the theme options for swatches not working on our staging server after updating woo commerce and theme and have not been able to ...
orenelkay
Add a page on the menuClosed
TheGem (WPBakery)
Updated May 26, 2017 at 1:47pm
4
Most recent comment from Oliver:HI!pls. check:http://codex-themes.com/thegem/documentation/#sidebars-and-widgets
kethellynss
Icon not showingClosed
TheGem (WPBakery)
Updated May 26, 2017 at 1:37pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
anna10885
theme optionsClosed
TheGem (WPBakery)
Updated May 26, 2017 at 10:26am
2
Most recent comment from Oliver:HI!pls. try to disable the firewall in the browser, or check this tab in another browser.
taratjorva
Favicon not changingClosed
TheGem (WPBakery)
Updated May 25, 2017 at 4:21pm
3
Most recent comment from taratjorva:Yes I fixed it before you answered :) I had to install a plugin for it. ThanksTara
Zoker
Testimonial font colorClosed
TheGem (WPBakery)
Updated May 25, 2017 at 9:51am
6
Most recent comment from Oliver:Thank you so much!