Public Tickets
CsvDev
Can't install themeClosed
TheGem (WPBakery)
Updated March 7, 2017 at 10:26am
2
Most recent comment from Oliver:HI!pls. check this article:Recommended PHP Settings
compubmw
CountersClosed
TheGem (WPBakery)
Updated March 6, 2017 at 3:40pm
4
Most recent comment from Sergio:HI,without a lot of code changes it is not possible .
Vitor
Error: Class __PHP_Incomplete_ClassClosed
TheGem (WPBakery)
Updated March 6, 2017 at 3:19pm
3
Most recent comment from Vitor:Hi Gregor,It's everything ok now, thanks for your help.Best
rohitbk
import single demoClosed
TheGem (WPBakery)
Updated March 6, 2017 at 2:05pm
2
Most recent comment from Oliver:Hi!Sorry, we don't have portal import of the separate pages.
Nicolás Fernández
I can not activate visual composerClosed
TheGem (WPBakery)
Updated March 6, 2017 at 1:57pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
csabe
Translate Read more textClosed
TheGem (WPBakery)
Updated March 6, 2017 at 12:44pm
2
Most recent comment from Oliver:HI!1. Take file languages/thegem.pot or xx_YY.po from theme directory .
2. Open file with Poedit software.
3. Translate necessary strings to your language.
4. In software open Catalog - Settings an ...
Nicolás Fernández
Remove "like this" from the pages and entriesClosed
TheGem (WPBakery)
Updated March 5, 2017 at 7:26pm
2
Most recent comment from Nicolás Fernández:Hi,Sorry, this is where they are removed and put [email protected]
crashbdx
thegem-iconsClosed
TheGem (WPBakery)
Updated March 4, 2017 at 8:19am
3
Most recent comment from crashbdx:Thank you very much.
Vitor
How do I create a custom 404 error page?Closed
TheGem (WPBakery)
Updated March 3, 2017 at 6:58pm
6
Most recent comment from Oliver:Install child theme, just copy this file via FTP and edit it there.Path will be:/wp-content/themes/thegem-child/404.php
Jerad Barbot
None Mobile Navigation Not Clickable in ChromeClosed
TheGem (WPBakery)
Updated March 3, 2017 at 6:44pm
4
Most recent comment from Oliver:HI!There are only one way: don't use parent pages as an menu items. I compared this with Apple and Microsoft websites, here the situation is the same, this websites don't use loading of parent ...
JargonGR
Adding Icons through HTML or manually (i.e. in Contact Form 7)Closed
TheGem (WPBakery)
Updated March 3, 2017 at 4:19pm
6
Most recent comment from Sergio:For increasing site loading speed in our theme icons packs connects on the page only with shortcodes.
So if you wish to use icons without shortcodes, for example in the contact for you need to c ...
langpj
Breadcrumbs text colourClosed
TheGem (WPBakery)
Updated March 3, 2017 at 3:56pm
2
Most recent comment from Oliver:HI!
pls. use following css:
body .breadcrumbs .current {
color: #e7ff89;
border-bottom: 3px solid #e7ff89;
}
body .bc-devider:before {
color: #fff;
}
body.breadcrumbs a {
...
serma1
Center sliderClosed
TheGem (WPBakery)
Updated March 3, 2017 at 2:58pm
2
Most recent comment from Sergio:HI!
pls. add following css:
.tp-static-layers {
width: 100% !important;
}
.tp-static-layers .tp-parallax-wrap {
left: 50% !important;
top: -55px !important;
margin-left: -184px; ...
cojack Samuel
WPML pluginClosed
TheGem (WPBakery)
Updated March 3, 2017 at 2:54pm
5
Most recent comment from cojack Samuel:Hi, thanks :)
Best regards
Antonio
Uploading ThemeClosed
Scalia
Updated March 3, 2017 at 10:39am
2
Most recent comment from Oliver:Hi!Sorry?