Public Tickets
ndduong
Themes ProblemsClosed
TheGem (WPBakery)
Updated February 17, 2017 at 1:32pm
2
Most recent comment from Sergio:HI,1,2) change background color and black gap check (screen 061)change menu color check (screen 062)
octarium
Install the demoClosed
TheGem (WPBakery)
Updated February 17, 2017 at 1:21pm
2
Most recent comment from Oliver:HI!pls. check:
Hello Digital
Disable PreloaderClosed
TheGem (WPBakery)
Updated February 17, 2017 at 12:23pm
2
Most recent comment from Oliver:HI!uncheck checkbox "Enable Page Preloader" in the page settings.
sr.beardman
Over consumption of PHP on the serverClosed
Scalia
Updated February 17, 2017 at 11:09am
11
Most recent comment from Oliver:Feel free to contact us if you need help.
Robert
Title header in woocommerce productsClosed
TheGem (WPBakery)
Updated February 16, 2017 at 6:48pm
7
Most recent comment from Sergio:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Ihtsham
icon is brokenClosed
TheGem (WPBakery)
Updated February 16, 2017 at 6:12pm
2
Most recent comment from Oliver:HI!pls. press ctrl + 0 in your browser.
Kyrijones86
Page titleClosed
Scalia
Updated February 16, 2017 at 1:55pm
6
Most recent comment from Oliver:Css:
.page-title-title {
display: none;
}
Robert
Related products, change textClosed
TheGem (WPBakery)
Updated February 16, 2017 at 1:46pm
2
Most recent comment from Oliver:HI!Follow the instructions: 1. Take file languages/thegem.pot or xx_YY.po from theme directory .
2. Open file with Poedit software.
3. Translate necessary strings to your language.
4. In software ...
Robert
Product side-barClosed
TheGem (WPBakery)
Updated February 16, 2017 at 1:44pm
2
Most recent comment from Oliver:Hi,
You need to install child theme, copy woocommerce.php template from
parent TheGem theme to child and in this template in child after code:
$thegem_sidebar_stiky = $thegem_item_data['side ...
Robert
Remove the product titleClosed
TheGem (WPBakery)
Updated February 16, 2017 at 1:43pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.single-product div#page-title {
display: none;
}
estate_consulting
Menu layout, different on different pagesClosed
TheGem (WPBakery)
Updated February 16, 2017 at 1:00pm
2
Most recent comment from Oliver:HI!Here is a demo of the filter:
function thegem_custom_logo_position($value) {
if(in_array(get_the_ID(), array(1))){
return 'center';
}
if(in_array(get_the_ID(), array(2))){
...
Robert
Product back buttonClosed
TheGem (WPBakery)
Updated February 16, 2017 at 12:41pm
2
Most recent comment from Oliver:HI!You need to edit:/wp-content/themes/thegem/inc/woocommerce.php
function thegem_woocommerce_back_to_shop_button() {line 283
gaurav1408
Documentation SupportClosed
TheGem (WPBakery)
Updated February 16, 2017 at 11:21am
2
Most recent comment from Oliver:HI!pls. check:
eddpfn
Icons in menuClosed
TheGem (WPBakery)
Updated February 15, 2017 at 5:24pm
4
Most recent comment from Oliver:HI!Here is the demo css:
ul#primary-menu > li a:before {
content: 'e601';
float: left;
z-index: 999;
color: #000;
display: block;
padding-right: 10px;
font-family ...
atlaswebdev
String Translations in Top AreaClosed
TheGem (WPBakery)
Updated February 15, 2017 at 5:16pm
2
Most recent comment from Oliver:HI!You can translate it via WPML pluign in string translation or:1. Take file languages/thegem.pot or xx_YY.po from theme directory .
2. Open file with Poedit software.
3. Translate necessary strin ...